Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Auto maintenance” · showing 60

Buzza day ago★★★★★

Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionAuto maintenance
Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Very good service. Dependable and easy to work with

Great priceAuto maintenanceOil change
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends

Reasonable priceGeneral repairs & maintenanceBrakesAuto maintenance
Ken8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

They do an outstanding job from getting the scheduled for service, completing the service in a timely manner and providing a thorough overview with photos of what was completed on the car. They provide the best car service.

Reasonable priceAuto maintenance
CarolLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

AGAIN thanks again...And yet once more...usual efficiency and competence...and kindness too🥳. And Again! Usual outstanding timely service. Thank you 😊And again. Thank you for keeping me safe on the road. Appreciate ya'll.And thanks also for accommodating my brother visiting from NJ🫡🙂

Great priceAuto maintenanceOil change
Kara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Communication is excellent!

Great priceAuto maintenanceBattery
Max7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They did an inspection and test drive of my car post-buy for only $70, great service done quickly. As long as they're always this good to me, I'll stick with Beckley for life.

Great priceVehicle InspectionAuto maintenance
DavidLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!

Reasonable priceTransmissionGeneral repairs & maintenanceAuto maintenance
LauraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Took my son’s Mercedes-Benz to Beckley for some repairs and maintenance work, and the staff were very professional, helpful, and communicated well. The prices were reasonable compared with other quotes I’d received. We will definitely return for future needs.

Reasonable priceGeneral repairs & maintenanceAuto maintenance
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.

Great priceGeneral repairs & maintenanceAuto maintenanceOil change
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service and fair pricing

Reasonable priceTransmissionAuto maintenanceOil change
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Beckley Automotive Services was Fantastic! I have a Porsche Macan, and I can change oil myself, the problem with the newer vehicles, is that there is software designed to calibrate oil levels and when it needs to be changed! Other places claim to work on Porsches and other exotics, but Beckleys will work, diagnosis,…

Customer photo from Andrew's reviewCustomer photo from Andrew's review
Great priceAuto maintenanceOil change
MikeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As usual, Beckley's service was complete and reasonably priced. And getting a ride home in the morning was a plus.

Reasonable priceElectricalAuto maintenanceOil change
Val5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Inspected and brought a purchased BMW up to . Oil service and review

Reasonable priceAuto maintenanceOil change+ Quality+ Professionalism
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got my coolant, oil change, alignment on my tires all done today! Great service as usual. Found my original ac belt was near to the end of functioning. Love that the quality parts and service are above the service at the dealership my car came from!!!!! Thank you for keeping all of my cars on the road💗

Great priceAuto maintenanceOil changeService not listed
Jon-Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding service! Kept in the loop throughout the whole process.

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jon’s team successfully replaced the broken hood opening cable in my 2008 A8L. 195,000 miles and still my favorite car ever. Thanks Beckley’s

Auto body & trim repairAuto engine diagnosticVehicle Inspection
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!

Reasonable priceTiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Professionalism+ Value
daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Every time I leave Beckley I feel like I was treated fairly. Unlike dealer and other independent service centers where I feel like I have been fleeced.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been taking my cars to Beckley for several years. They are professional, knowledgeable and honest. They always tell it to you straight and do what they say they are going to do.

Reasonable priceAuto maintenanceOil change
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very courtesy and completed work in the time frame promised.

Reasonable priceAuto maintenanceOil change
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.

Great priceElectrical repairTiresGeneral repairs & maintenance
Elijah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

user friendly customer communication and quote viewing portal, quick diagnosis and service. In and back on the road within a couple of days.

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementVehicle safety inspection
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service. Maintenance was done in a reasonable amount of time.

General repairs & maintenanceAuto maintenanceBattery
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very good experience, same day repair, quote matched the actual cost.

Great priceAuto maintenance
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

A great local business that's been around for years. I have been coming to Beckley's since about 2012. Very reasonable. Very professional and highly knowledgeable. Always accommodating. My car has over 130,000 miles on it and they've kept it running for me.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceBrakes
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good diagnosis and repair, in addition to the maintenance.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto maintenance
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Really, really good service

Reasonable priceAuto maintenanceOil change
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The team a Beckley Automotive Services always does a great job. When our Mini needed an out of date part they took the time to track one down and keep things running. Always there to answer any questions and and give updates.

Reasonable priceSteering & suspension repairWiper blade installationAuto maintenance
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service experience on my Cayenne! Thank you Beckley team!

Reasonable priceAuto maintenance
Mel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very friendly and professional, I feel when I leave that I don't have any worries.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
DanielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Beckley is always courteous, prompt, and trustworthy. I'm glad to do business with them.

Vehicle InspectionAuto maintenanceOil change
loe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The guys at Beckley Auto always take great care of my vehicle. And they treat me very professionally, which I appreciate. I always drive away knowing my vehicle is in good shape again.

Auto maintenance
P3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
EILEEN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always excellent work! Always!!! Thank you Beckley!

Reasonable priceElectrical repairAuto maintenanceService not listed
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Seriously the best place!! Worked in my Audi q5 and couldn’t be happier. Great price and trustworthy service.

Great priceGeneral repairs & maintenanceAuto maintenance
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been going there for decades.Terrific in every way.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Beckley is always attentive, thorough and complete with every service appointment I have. The ones I trust with my Audi.

Reasonable priceAuto maintenance
VeletaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always on the up and up about the details of repairs and cost. Very Thorough with the repairs

Reasonable priceTire rotationsWheel alignmentAuto maintenance
LarryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got a new Porsche. First 911 for me & wanted the Beckley team to get eyes on it & get a baseline service completed. They got the car in right away, made me feel comfortable in the waiting area & completed the work faster than I expected. Now it's time to drive!

Auto engine tuningAuto maintenanceOil change+ Value
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly and professional. You can trust them.

General repairs & maintenanceAuto maintenanceOil change
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and a very high quality team!

Vehicle InspectionVehicle safety inspectionAuto maintenance+ Punctuality+ Quality+ Professionalism
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The professional staff at Beckleys are courteous and very knowledgeable whenever we bring in our BMW! I highly recommend Beckleys for all of your auto issues!

Engine repairAuto maintenanceOil change
PaulLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used Beckley for roughly 15 years, first for my Saab and now a BMW. It's a great place for service!

Auto engine diagnosticTire rotationsVehicle Inspection
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Work completed on time. With easy to understand explanation of work-completed and work needed in the future.

Auto battery replacementAuto maintenanceOil change
Vikki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Diagnosed problem and fixed it.

Auto maintenance+ Punctuality+ Quality+ Professionalism
Renae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic Service!

Auto maintenanceGeneral repairs & maintenanceOil change
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of…

Auto brake repairAuto brake replacementAuto maintenance
Celia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and professional. Work completed as stated.

Auto maintenanceVehicle Inspection
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.

Air & cabin filter replacementAuto maintenanceBattery
Shashi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto maintenance
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenance
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceTire rotations
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnosticVehicle InspectionAuto maintenance
Jerry6 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceBrakesAuto maintenance
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto maintenanceOil change
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable priceVehicle safety inspectionAuto maintenanceOil change+ Punctuality+ Quality+ Professionalism
Lindaa year ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementAuto maintenance

Show more auto maintenance reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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