Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 311
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Battery”

Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends

Reasonable priceGeneral repairs & maintenanceBrakesAuto maintenance
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional! Very honest on recommendations and expected costs. They make you feel like they are servicing their own vehicle in terms of care provided. Thank you!!!!

Reasonable priceVehicle InspectionBattery
Kara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Communication is excellent!

Great priceAuto maintenanceBattery
linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

When my car battery died the day before I had planned a significant road trip, they worked me in so that I could get a replacement battery quickly.

Reasonable priceVehicle InspectionBatteryOil change
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.

Reasonable priceGeneral repairs & maintenanceAir conditioningBattery
Evan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Another exceptional Beckley experience. Needed my M3’s new suspension dialed in, ride height set and aligned perfectly. They crushed it. Car sits great, stance is exactly what I wanted, alignment to the specs I requested. Jon was my SA, outstanding as always, this kind of customer experience is why I always go back.…

Brake service & repairSteering & suspension repairBattery
RajeshLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Needed to change battery on a fairly old BMW 3 series. Buckley had the best rates, installed a top of the line battery and had a super quick installation. I have always loved to have my cars serviced at Beckley.

Reasonable priceBattery
Douglas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am a forty-five year customer of BECKLEY Automotive Services. I have been consistently well-served, educated, and overall well-treated for the service on my mostly German cars, but a Jeep Grand Cherokee and Jaguar CJ6 tossed in along the way. The Beckley team is constantly updating their technology, mechanics’…

Reasonable priceAuto body & trim repairAuto battery replacementGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Reasonable priceBrake service & repairTransmissionAir & cabin filter replacement
jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always the best service!

Reasonable priceTiresGeneral repairs & maintenanceBattery
Grant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Easy scheduling, very competitive pricing, reliable repairs and service and quick. Thanks.

Air & cabin filter replacementGeneral repairs & maintenanceBrakes
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service. Maintenance was done in a reasonable amount of time.

General repairs & maintenanceAuto maintenanceBattery
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My first time coming to Beckley with one of our vehicles, and the experience was excellent, even better than what friends had told us about. We'll definitely continue to bring our automotive maintenance needs to Beckley. Thank you!

Not sureElectrical repairBatteryOil change
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great communication and assessment of needs without pushing unnecessary services. Very friendly.

Reasonable priceBattery
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The folks at Beckley Automotive were very helpful, service was done in a timely manner and very reasonably priced. We will not hesitate to use them again.

Battery
Karrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Totally great!!

Reasonable priceTransmissionSteering & suspension repairSteering & suspension replacement
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were able to look at my daughter’s car same day and get her back on the road tge next day.

Battery
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The staff is professional and do great work. They’re reliable even during emergencies. I highly recommend Beckley.

General repairs & maintenanceBattery
Graham10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are my go to place for 30+ years. First class service

TiresGeneral repairs & maintenanceWheel alignment+ Punctuality+ Quality+ Value
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Once again, I returned to Beckley Automotive to have my 2007 BMW 525 xi get not only some routine fluid services done (coolant flush, oil, and brake fluid) but to have them check my battery. I had attempted to repair it via a Noco Genus G15000 battery charger and, while that did repair it enough to get the sedan…

Auto battery replacementAuto engine diagnosticVehicle Inspection+ Punctuality+ Quality+ Professionalism
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Beckley folks worked hard to find a solution to my engine problem. They did several diagnostic tests and changed parts around and tried many things (including draining the fuel). I was very impressed with their diligence in working toward a solution. I know they do good work, and are excellent to work with.…

Auto engine diagnosticBattery
Collette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I appreciate that Cory explains the issues and possible solutions to me. I was very pleased that they delivered my car back to me.

Air & cabin filter replacementAuto battery replacementBattery
Norman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Return customer. I felt welcomed and repair was done promptly, tested, and explained to me in detail. I feel that I have been treated fairly and got my money’s worth in customer service and skilled staff. Also offered pick up service. Good job

BatteryElectrical repairAuto power window repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.

BatteryElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service every time I go here. Highly recommend

A/C installation & repairAuto A/C rechargeBattery
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great shop. Got car in shop on time and completed service ahead of schedule and answered all questions I had.

Battery
Grant8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used Beckley’s for years, always a great experience, thoroughly professional, work done right the first time, done when promised.

BatteryGeneral repairs & maintenanceOil change
Laith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service in Des Moines!! Thank you!

BatteryTransmission
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.

Air & cabin filter replacementAuto maintenanceBattery
megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don’t usually leave reviews, but I was extremely impressed with the quality of work and the open and honest dialogue from Beckley Automotive. It’s difficult to find shops, other than dealers, willing to work on foreign cars, but they seem to have the knowledge, equipment and employees comfortable doing most any…

BatteryTransmission
GregLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first trip to Beckley’s, and I was happy with the service work performed. They were able to get me in within a week, provided clear diagnostics/communication, and suggested services with competitive pricing. This was a much better experience than I’ve had recently at either the Des Moines Mini or BMW…

BatteryOil changeTire rotations
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service.

Battery
Laurel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s always a pleasure doing business with Beckleys

BatteryBrake service & repairBrakes
Roger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys know what they are doing and know the best possible way to help you at an affordable price.

BatteryAuto engine diagnosticEngine repair
EricLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service as always. Easy to get in with an appointment. Very quick repair done professionally. Very trustworthy.

BatteryElectrical repair
RobLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Beckley for years starting from when I had my VW. Even though I no longer have it I still go to them with my Kia and wife's Jeep. In fact my Kia has never been to the dealer for service, I've only taken it to Beckley.

Air & cabin filter replacementBatteryBrake service & repair+ Quality+ Professionalism+ Value
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Shauneen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceBattery
Corrin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Great priceBattery
Tyler9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceElectricalVehicle safety inspectionBattery
Danielle9 months ago★★★★★

Rating only, no written review.

Reasonable priceBattery
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceBattery
Darren3 years ago★★★★★

Rating only, no written review.

BatteryBrakesTransmission
NangEdited 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Chas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Battery
DavidLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Rating only, no written review.

BatteryBrake service & repairOil change
PJ11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryOil change
John4 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticElectrical repair
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

BatteryBrakesGeneral repairs & maintenance+ Professionalism
Francis4 years ago★★★★★

Rating only, no written review.

Battery
DoloLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryElectricalAuto engine diagnostic+ Quality+ Professionalism
DeWayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Battery+ Punctuality+ Professionalism
Josue5 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairElectrical repair+ Punctuality+ Quality+ Professionalism
Connor5 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairOil change+ Punctuality+ Quality+ Professionalism
MarkLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryOil change+ Punctuality+ Professionalism+ Value
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BatteryBrake service & repairOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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