Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 282
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Electrical repair” · showing 20

toddLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

As far as your Automotive repairs and needs, Beckley’s is a shining light in our modern day storm of the ever rising prices of Automotive repair. Excellent customer service, trained employees and value is what I’m looking for and I got all three. Well done.

Great priceElectrical repair
Marcy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I would highly recommend Beckley to everyone. Their service is simply the best! I’m a customer for life!

Reasonable priceElectrical repairAuto engine diagnosticOil change
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great place to go.

Electrical repair
Kathie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent Service, timely, provided transportation to and From their location, they completed all of the service at scheduled time and were easy to work with!

Reasonable priceTransmissionElectrical repair
ThomasLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!

Reasonable priceElectrical repairGeneral repairs & maintenanceTire rotations
JUNK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

nice JOB!!!!!!

Great priceElectrical repair
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They helped me even tho they were booked two weeks ahead…they are professional and willing to go above and beyond. And I appreciated their consideration and their professionalism.

Reasonable priceElectrical repair
DeidreLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Communicated issues clearly and very friendly

Reasonable priceElectrical repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.

Not sureElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cory at Beckley's has been working hard to deal a with clunking sound originating from the front end of my 2010 Lexus LS460L. We now think this issue has been solved. We have experimented with many different options. If I have future problems I will be sure to give Cory a call.

Reasonable priceElectrical repairEngine repair+ Professionalism
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Great priceTransmissionElectrical repairAir & cabin filter replacement
WendyLocal Guide · 745 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We took my granddaughter BMW to them. A module wasn't working. She was headed back to college.on Sunday. They got her in on Friday. Thank you for trying to fix her car. They were not able to help her & they charged zero. We'll use them again. Update: we took our BMW in for diagnostic and oil change. Great customer service.

Electrical repair
Carlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got my car fixed quickly and efficiently. I am very pleased.

Reasonable priceTransmissionElectrical repair
MaryAnnLocal Guide · 343 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Upkeep on high end cars can be expensive, but at Beckley’s Downtown DSM, you get your money’s worth because the costly repairs are guaranteed and besides that the workmanship of the super skillful master technicians does last. Took my Mercedes in for a minor repair — front right marker bulb replacement- Beckley’s…

Customer photo from MaryAnn's reviewCustomer photo from MaryAnn's reviewCustomer photo from MaryAnn's reviewCustomer photo from MaryAnn's review
Reasonable priceElectrical repairGeneral repairs & maintenanceOil change
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Treated my $5K car with the same care they give the $80K cars they routinely service and repair. Excellent!

Reasonable priceElectrical repair
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.

Great priceElectrical repairTiresGeneral repairs & maintenance
Laura14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am so glad I was referred to Beckley for my Tiguan. Great customer service. For the problems my vehicle had the prices was very fair. I will be a return customer for any future repairs.

Reasonable priceElectrical repairElectrical
Jeannie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gentlemen were very kind & professional. Will continue to use them for servicing!

Reasonable priceElectrical repairVehicle InspectionOil change
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always can trust them! Always great service all The way around!!!

Reasonable priceElectrical repairGeneral repairs & maintenance
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My first time coming to Beckley with one of our vehicles, and the experience was excellent, even better than what friends had told us about. We'll definitely continue to bring our automotive maintenance needs to Beckley. Thank you!

Not sureElectrical repairBatteryOil change

Show more electrical repair reviews (48 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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