Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 282
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Electrical repair” · showing 60

toddLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

As far as your Automotive repairs and needs, Beckley’s is a shining light in our modern day storm of the ever rising prices of Automotive repair. Excellent customer service, trained employees and value is what I’m looking for and I got all three. Well done.

Great priceElectrical repair
Marcy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I would highly recommend Beckley to everyone. Their service is simply the best! I’m a customer for life!

Reasonable priceElectrical repairAuto engine diagnosticOil change
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great place to go.

Electrical repair
Kathie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent Service, timely, provided transportation to and From their location, they completed all of the service at scheduled time and were easy to work with!

Reasonable priceTransmissionElectrical repair
ThomasLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!

Reasonable priceElectrical repairGeneral repairs & maintenanceTire rotations
JUNK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

nice JOB!!!!!!

Great priceElectrical repair
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They helped me even tho they were booked two weeks ahead…they are professional and willing to go above and beyond. And I appreciated their consideration and their professionalism.

Reasonable priceElectrical repair
DeidreLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Communicated issues clearly and very friendly

Reasonable priceElectrical repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.

Not sureElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cory at Beckley's has been working hard to deal a with clunking sound originating from the front end of my 2010 Lexus LS460L. We now think this issue has been solved. We have experimented with many different options. If I have future problems I will be sure to give Cory a call.

Reasonable priceElectrical repairEngine repair+ Professionalism
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Great priceTransmissionElectrical repairAir & cabin filter replacement
WendyLocal Guide · 745 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We took my granddaughter BMW to them. A module wasn't working. She was headed back to college.on Sunday. They got her in on Friday. Thank you for trying to fix her car. They were not able to help her & they charged zero. We'll use them again. Update: we took our BMW in for diagnostic and oil change. Great customer service.

Electrical repair
Carlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got my car fixed quickly and efficiently. I am very pleased.

Reasonable priceTransmissionElectrical repair
MaryAnnLocal Guide · 343 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Upkeep on high end cars can be expensive, but at Beckley’s Downtown DSM, you get your money’s worth because the costly repairs are guaranteed and besides that the workmanship of the super skillful master technicians does last. Took my Mercedes in for a minor repair — front right marker bulb replacement- Beckley’s…

Customer photo from MaryAnn's reviewCustomer photo from MaryAnn's reviewCustomer photo from MaryAnn's reviewCustomer photo from MaryAnn's review
Reasonable priceElectrical repairGeneral repairs & maintenanceOil change
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Treated my $5K car with the same care they give the $80K cars they routinely service and repair. Excellent!

Reasonable priceElectrical repair
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.

Great priceElectrical repairTiresGeneral repairs & maintenance
Laura14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am so glad I was referred to Beckley for my Tiguan. Great customer service. For the problems my vehicle had the prices was very fair. I will be a return customer for any future repairs.

Reasonable priceElectrical repairElectrical
Jeannie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gentlemen were very kind & professional. Will continue to use them for servicing!

Reasonable priceElectrical repairVehicle InspectionOil change
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always can trust them! Always great service all The way around!!!

Reasonable priceElectrical repairGeneral repairs & maintenance
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My first time coming to Beckley with one of our vehicles, and the experience was excellent, even better than what friends had told us about. We'll definitely continue to bring our automotive maintenance needs to Beckley. Thank you!

Not sureElectrical repairBatteryOil change
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My experience was great. The staff was friendly and knowledgeable. Great pricing!

Reasonable priceElectrical repair
Lorraine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Hi! The guys at Beckley’s are very nice , how they treat women . They are honest and don’t try to get you to have repairs done if they don’t need them. I would recommend them to anyone 🦋

Reasonable priceElectrical repairOil change
Joby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Honest; highly qualified; efficient;

Great priceElectrical repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good diagnosis and repair, in addition to the maintenance.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto maintenance
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I only had to wait for about a half hour for the replacement of my hatchback lock. Making an appointment really helped out.

Electrical repair
supershager15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Another great experience great advice saved me some $

Reasonable priceElectrical repair
Jazminn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got an appointment easily and quickly. They were able to get my car back to normal for a GREAT price.

Great priceElectrical repair
EILEEN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always excellent work! Always!!! Thank you Beckley!

Reasonable priceElectrical repairAuto maintenanceService not listed
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I won’t trust my Mercedes SL to be worked than Buckley. Fair and honest and they have the experience.

Great priceElectrical repair
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very knowledgeable and professional. I am tremendously pleased with their careful service

Great priceElectrical repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was very friendly and professional. If the problem is solved, I’m happy. The only complaint I’d have is how long my service took. I had an appointment at 10 am on June 18th. The car was ready to be picked up on July 29th.

Not sureElectrical repair
ThereseLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jon & TEAM did an Amazing job…Thank You so much! Worked so hard for us and came under budget!

Great priceElectrical repair
Erik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys did a great job on my 05’ LR3. I was having an issue with my fuel tank. I couldn’t put more than 1/2gal in at a time before the pump would shut off. They were able to figure out and fix the problem on a great timeframe. I will continue to use Beckley Automotive for all my River needs from here on out.

Electrical repairGeneral repairs & maintenanceSteering & suspension replacement
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

Had to take car in three times and still struggles starting

Electrical repairAuto battery replacementGeneral repairs & maintenance
DavidLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese

A/C installation & repairAir conditioningAuto engine diagnostic
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, had an alternator issue with my Mini Cooper. Jon and Chad had me back on the road within one day. Was able to continue my road trip with minimal delay.

Electrical repair
SeanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beckley is a supremely trusted mechanic. When a couple bulbs in my dash panel failed (in my 1997 Geo Prizm), they proactively replaced all four, not just the two that failed, given how old the car was, and how inexpensive the bulbs were. I didn't even think to ask for that, but in their expert experience, they…

Electrical repair
Nathan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellent job fixing electrical issues with doors on my BMW. Highly recommend.

Electrical repairOil change
Norman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Return customer. I felt welcomed and repair was done promptly, tested, and explained to me in detail. I feel that I have been treated fairly and got my money’s worth in customer service and skilled staff. Also offered pick up service. Good job

BatteryElectrical repairAuto power window repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.

BatteryElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
JamesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great shop! They communicated and let me know as they troubleshot an issue.

Electrical repair
Josiah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and knowledgeable much better than BMW of Des Moines for repairs!

Electrical repair
doris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My headlights just quit working. I set up an appointment with Beckley and they found the problem. The cost is too much for right now but they got it working temporarily The cost for the work they did was very reasonable I will definitely take my car back once I can financially get the repair taken care of for good.

Electrical repair
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a great experience, they were fast and affordable. Great communication throughout process and very knowledgeable staff. Will use them again in the future!

Electrical repair
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Buckley's are true professionals when it comes to automotive repair. Their customer service is impeccable! They warranty their work and are quick to make things right. All of their staff are friendly, knowledgeable and are willing to go the extra mile.

A/C installation & repairAuto engine diagnosticElectrical repair
Cole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The folks here were extremely knowledgeable and informative. Throughout each step of the process they kept me well-informed and were very kind to me the whole way through.

ElectricalAuto engine diagnosticElectrical repair
MichiyoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always friendly and doing a great job !! Telling me things in need for repair and giving estimate clearly.

Brake service & repairElectrical repairGeneral repairs & maintenance
Zachary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Finding a trustworthy auto repair facility can be a challenge when you're 300 miles away but your college-age daughter needs service work in town. Luckily I found Beckley and after using them twice for various vehicle ailments she was experiencing, I can happily recommend them to anyone in the DMS area. They could…

Electrical repairGeneral repairs & maintenanceTires
TimekaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone there was awesome and really made feel great for using their services

ElectricalElectrical repair
EricLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service as always. Easy to get in with an appointment. Very quick repair done professionally. Very trustworthy.

BatteryElectrical repair
Dave9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey at Beckley was thorough and prompt. We suspected a need for a new alternator. However they found all to be ok. I really appreciated their honesty. The shuttle service was a nice plus as well Thank you Beckley team!

Electrical repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast reasonable Great service.

Electrical repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Besides shuttling me home and even offering to pick me up when I could not procure an Uber or Lyft, Beckleys took the time to explain all issues and repairs needed. I really appreciated the emails with exceptional detail on the work they had done to come to a proper estimate of the work and costs. If you have a…

ElectricalElectrical repairOil change+ Punctuality+ Quality+ Professionalism
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trouble isolating the problem but it may ave been more of a car problem rather than a diagnostic problem.

Electrical repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Great priceElectrical repair
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceElectrical repair
Roseanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Electrical repair
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repair
Keene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical repair

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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