Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 343
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “Engine repair” · showing 40

Kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

If I could give six stars I would. And I never say that. I drove from Kansas City to Newton, Iowa and had an engine issue. This was the first time that had happened on my car so I had no idea what to do. My BMW mechanic in Kansas City, that I trust immensely, recommended Beckley Automotive. I talked to them and…

Reasonable priceElectricalEngine repairVehicle Inspection
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cory at Beckley's has been working hard to deal a with clunking sound originating from the front end of my 2010 Lexus LS460L. We now think this issue has been solved. We have experimented with many different options. If I have future problems I will be sure to give Cory a call.

Reasonable priceElectrical repairEngine repair+ Professionalism
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Great priceTransmissionElectrical repairAir & cabin filter replacement
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Repairs have always been completed 100% and the team is great to work with. Save a ton compared to going to a dealership.

Reasonable priceGeneral repairs & maintenanceEngine repair
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beckley’s is always great to work with. They are honest in assessing issues, and they don’t propose work if it isn’t needed.

Reasonable priceSteering & suspension repairEngine repairWheel alignment
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very convenient drop off location for downtown workers. Clear estimates and never once tried to upsell. Highly recommend!

Great priceTiresEngine repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a transmission and differential service done as well as a heat exchanger fix on my 2016 Lexus RCF - guys did a fantastic job as always. Only place I’ll take my JDM and European cars. Top notch h service with great prices - highly recommend.

Great priceTransmissionEngine repair
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Reasonable priceBrake service & repairTransmissionAir & cabin filter replacement
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Quick service at fair price

Reasonable priceAuto engine diagnosticEngine repair
CoreyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had the timing belt replaced on my 2013 TDI Passat. I scheduled a couple of weeks out, and they got it done the same day that I dropped it off. The staff was very professional, and I was informed of all pricing and services the whole way through. The price was also very reasonable; two other places quoted $500 to…

Great priceGeneral repairs & maintenanceEngine repairService not listed
rwstage6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding expertise and customer service!

Great priceAuto engine diagnosticEngine repairVehicle Inspection
loe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very timely and done as promised. Seems like a very organized business!! Will use again!!

Reasonable priceAuto engine diagnosticEngine repair
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This automotive service company is unique, from the staff, to the facility, and to the quality of services they provide. It is first class and even less expensive than dealer service. I recommend giving them a try.

Reasonable priceAuto engine diagnosticEngine repair
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is a great business. They are very accommodating and thorough. They are so honest and fair. Highly recommend 💙

Reasonable priceEngine repair
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is definitely my “go to”. As always, the customer service is top notch. You are walked through each step and you will feel valued. It doesn’t get any better than Beckley’s!

General repairs & maintenanceEngine repairOil change+ Punctuality+ Quality+ Professionalism
Jeremiah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.

Auto windshield repairTiresSteering & suspension repair+ Quality+ Professionalism+ Value
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The professional staff at Beckleys are courteous and very knowledgeable whenever we bring in our BMW! I highly recommend Beckleys for all of your auto issues!

Engine repairAuto maintenanceOil change
Corey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good quality service with no surprise in costs. Always let’s us know what is needed and when.

Engine repairGeneral repairs & maintenance
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have taken my vehicles here for several years. They always do great work.

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ReikeLocal Guide · 520 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Beckley is Dope! They repaired my BMW z3 Cory and John were thorough in diagnostic and the repair to cost factors. Also take our Audi there with satisfaction the job will be done right the first time.

Auto battery maintenanceAuto brake replacementBrakes
DavidLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese

A/C installation & repairAir conditioningAuto engine diagnostic
Robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Communication was top notch. I had a slight oil leak that needed fixed. The repair was done with no problems. Great service. I trust Beckley's to do a good job & get my issues fixed. Beckley's is the BEST!!

Engine repairGeneral repairs & maintenance
Kurt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used Beckley for over 20 years for all my car repairs. They have always been professional, timely and the work has been done right the first time at a reasonable price

Engine repairGeneral repairs & maintenance
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service! Recommended by a friend. First time customer, will be using them to service my vehicle again.

BrakesAuto engine diagnosticEngine repair+ Punctuality
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Diagnosed problem right away. Highly recommend!

Engine repair
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The vehicle was towed in with no appointment for a coolant leak. They worked me in and finished sooner than expected at a lower cost than quoted elsewhere. Very courteous staff. I have found Rosie’s caretakers from now on ( red 2014 BMW 328d ). Thanks guys!

Engine repair
Kent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I thought the staff were very understanding that I wanted to only fix what was necessary to keep my 15 y/o car on the road. Much more trustworthy than the dealership IMO.

Auto engine diagnosticEngine repairService not listed+ Punctuality+ Quality+ Professionalism
JeromeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They fixed an oil leak at the timing chain covers at one repair and at the next repair replaced two engine sensors and the water pump. Since the car is an Audi the repairs weren't cheap but it seems to be working well. Hopefully we don't have to visit them again until our next oil change.

Auto engine diagnosticEngine repair
Clayton8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I was pleased with their service. It was a challenging project, but through persistent efforts, it was accomplished at the estimated costs.

Auto engine diagnosticEngine repair
Rick15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The team at Beckley is super knowledgeable and answered all my questions about the repair. Definitely going to return there for my routine maintenance and any other needs.

Engine repair
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional service and a very knowledgeable staff.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Value
Kristi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reliable, fair prices for repairs.

Engine repair
JeffLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Clean, well run and honest business.

Air & cabin filter replacementEngine repairGeneral repairs & maintenance
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a great experience with Beckley. They’ve kept our old Durango goin when it shouldn’t be. 😀

Brake service & repairBrakesAir conditioning
Laurel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s always a pleasure doing business with Beckleys

BatteryBrake service & repairBrakes
Justice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So far the most honest repair shop ever found.

Engine repair
Roger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys know what they are doing and know the best possible way to help you at an affordable price.

BatteryAuto engine diagnosticEngine repair
JohnLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took my vehicle that had been misdiagnosed elsewhere, correctly diagnosed it, and had it fixed and back to me within 24 hours with constant updates. Car runs perfectly again, and they were much cheaper to boot. Thanks guys!

Engine repair
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great group of guys Thank you

Engine repair+ Professionalism

Show more engine repair reviews (36 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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