Beckley Automotive Services

Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.

Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends

Consistent professional service every time.

Beckley Automotive has a new customer for life! Great customer service & knowledgeable technicians/mechanics. Mike, Jon, Tim and Anthony were super nice & professional. Thanks to the entire team for their work on my Jeep.

I’ve been a customer for a while and I always find them so easy to work with while discussing what is best.

Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.

Always a great experience. Good people, and we trust them to tell us the truth. Nowhere else in town I’d go for service.

Beckley Automotive has a pleasant waiting room, complete with coffee and mints, in which to wait while they work on your car. They are friendly and professional at the same time and charge a fair price for the work that they do!

Great, friendly service. Thanks for caring for my Benz.

First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!

Took my son’s Mercedes-Benz to Beckley for some repairs and maintenance work, and the staff were very professional, helpful, and communicated well. The prices were reasonable compared with other quotes I’d received. We will definitely return for future needs.

We purchased a 19 year old BMW about 8 months ago and recently had some service lights come on. Beckley Automotive was able to get us in quickly and inspect the car beyond just the service lights. They provided service recommendations, along with pricing options that allowed us to easily taylor our expenditure. They… Read full review

Had brakes done, oil change and tires rotated, along with full inspection. Did great job, done very quickly, and worked with me when I had to bring my car in later than originally scheduled - still got it same day. Excellent service.

Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!

I am their customer for last 6 years, very professional , amazing service, very trustworthy.

Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣

Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.

Top Pros when it comes to my fun cars! Thanks for keeping the Porchse on the road!

A great alternative to dealer service.

I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.

The folks at Beckley have always been straight shooters with us, which is why we've taken more than one car there over the years.

I brought my GL350 to Beckley Automotive for new Pirelli tires, an alignment, and three fluid flushes. They handled everything promptly and professionally, kept me informed, and made the entire visit easy. The GL now drives beautifully and feels smooth, tight, and noticeably refreshed. The quality of the work and… Read full review

Most trustworthy auto service dealer I know of…

I whole heartedly recommend using this business for your repairs. Mike was so accommodating and went above and beyond to help me manage a mishap. They kept me informed throughout the service process and I will use them for all my service in the future!

I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.

Great team. Highly recommend!

If I could give more than five stars I would. Professional staff and unbeatable service! They take the time to explain what is going on, provide photos, they are proactive about maintenance that is on the horizon. They consistently go above and beyond and they have the highest level of honesty and integrity. Beckley… Read full review

I have used Beckley for several years for service and repairs on both Mercedes and now a Genesis They are knowledgeable and have always done a great job. I would highly recommend!

Fast, friendly and professional with competitive pricing. Definitely less expensive than the dealership!

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.

We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.

Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.

Great communication and effort to meet my needs. I have an older model Mercedes and I really appreciate the expertise and work to keep costs down. Service is prompt and I got several updates along the way. I would definitely recommend this place

Terrific company. Professional service

While not the least expensive. They are certainly the most ethical and knowledgeable. I always feel treated valued.

Repairs have always been completed 100% and the team is great to work with. Save a ton compared to going to a dealership.

dropped off at 9:30 am finished by 2pm

Excellent service!

Excellent and honest service. Always on point!

Beckley Automotive is very generous in their pricing, the scheduling, their expert knowledge and the spacious lot. It was a pleasure to find the location that didn't require bumping around a small lot with multiple cars going in/out. Highly recommend. Thank you for such a delightful first visit, I will be back! DRoot

Beckley is always great!

Upkeep on high end cars can be expensive, but at Beckley’s Downtown DSM, you get your money’s worth because the costly repairs are guaranteed and besides that the workmanship of the super skillful master technicians does last. Took my Mercedes in for a minor repair — front right marker bulb replacement- Beckley’s… Read full review

Very knowledgeable and honest service. Quickly responded to concerns and even advised against services they didn't believe were needed.

Beckley’s is the best!

Always a good experience.

Always excellent service!

Beckley is the place to for Euro repairs in the Des Moines.

Outstanding service! Kept in the loop throughout the whole process.

I always receive great service and the attention to all details is really appreciated. And a very easy to work with.

I am a forty-five year customer of BECKLEY Automotive Services. I have been consistently well-served, educated, and overall well-treated for the service on my mostly German cars, but a Jeep Grand Cherokee and Jaguar CJ6 tossed in along the way. The Beckley team is constantly updating their technology, mechanics’… Read full review

Easy to schedule and courteous shuttle service

Very responsive, they took care of my car needs quickly and offered transportation.

Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!

Every time I leave Beckley I feel like I was treated fairly. Unlike dealer and other independent service centers where I feel like I have been fleeced.

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Good avice & knowledge, took the time they promised

Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!

There amazing I can’t recommend them enough- for ANY style car! Mark Kirk

Super nice, helpful guys who are looking out for your best interests. Comfy waiting area. Thought I had received a courtesy car wash and vacuum last year, but in any case unfortunately didn’t get that nicety this year.

Reset annual service reminder. Quick and professional. No charge.

Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.

user friendly customer communication and quote viewing portal, quick diagnosis and service. In and back on the road within a couple of days.

Always the best service!

Easy scheduling, very competitive pricing, reliable repairs and service and quick. Thanks.

Great service. Maintenance was done in a reasonable amount of time.

Fast and friendly; got my lights fixed and back to work promptly! And at better price than expected.

Good communication from the shop. Easy scheduling and fair pricing.

This is my second review of Beckley. I had a weekend car emergency and the specialty mechanic had one week to address the multi-factor problem before he was to be out for a week. Mike and the mechanic were prompt and had multiple diagnostics run and repairs in place and completed so that I would not be out of my… Read full review

Always can trust them! Always great service all The way around!!!

Great Service at a competitive price.

these folks are the real deal! honest and kind. I will never take my VW anywhere else

Good experience. Beckley has always treated us right. I can always trust their intentions and suggestions. Mike took good care of us this time too!

This is what I can say, they definitely live and work on these CORE values ​, compassion, openness, respect, excellence. Special thanks for the driver who does his job perfectly well and they will know why, for his steping in do somthing for me that I will remeber for rest of the my life. I am strongly recommending… Read full review

Fast, efficient and friendly service.

As a new customer, I was disappointed with the overall experience. From the start, communication was lacking. When I dropped off my car, I wasn’t greeted and had to wait while advisors finished phone calls just to hand over my keys. Throughout the process, my assigned service advisor never proactively called me —… Read full review

I had the timing belt replaced on my 2013 TDI Passat. I scheduled a couple of weeks out, and they got it done the same day that I dropped it off. The staff was very professional, and I was informed of all pricing and services the whole way through. The price was also very reasonable; two other places quoted $500 to… Read full review

A great local business that's been around for years. I have been coming to Beckley's since about 2012. Very reasonable. Very professional and highly knowledgeable. Always accommodating. My car has over 130,000 miles on it and they've kept it running for me.

Great service every time

The whole crew at Beckley - Corey on the front counter, the service techs, the shuttle drivers are all excellent with customer service and repairs. Thanks Steve and the whole Beckley Automotive staff.

Always great service and helpful staff all at a reasonable price. We bring all our Volvo’s here for service work.

Been going to Beckley for years because I trust them and they charge a fair price.

Great service, reasonably priced and will provide honest feedback on what's necessary.

Good diagnosis and repair, in addition to the maintenance.

I have been taking my vehicles to Beckley’s for a few years and have always had a pleasant easy quick experience. Drop the car off, get it back same day. Shuttle service is convenient too.

Friendly and efficient. Easy to schedule. We have used Beckley for multiple vehicles for various services and have zero complaints. Highly recommend!

Outstanding service and really takes care of the customer.

Each time I go to Beckley, I am impressed by the service and attention to detail. I would recommend Buckley do anyone.

The fast, knowledgeable and friendly.

Very friendly and professional, I feel when I leave that I don't have any worries.

Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.

I took my car here for the first time wanting them to evaluate a suspension type noise and to change the oil while they had it. Scheduling was easy online, the staff were professional, kind, willing to help. After inspection they determined everything was structurally sound and they researched similar complaints to… Read full review

I would consistently recommend using Beckley for your car service ad repair, they are always helpful with great advice,

Worked on my Mercedes. Highly recommended. Same service as Mercedes dealer at an affordable cost.

Great job, as always.

The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!

Seriously the best place!! Worked in my Audi q5 and couldn’t be happier. Great price and trustworthy service.

Excellent technicians. Will definitely use Beckley Auto Services again.

Best euro service in the metro.

I trust them working on my Porsche. They have the skills, tools, and expertise to make quality service and repairs in a timely manner and reasonable cost. Highly recommended for any and all European automobiles.

Excellent service. Will return

Friendly staff, communication was easy and quick process for addressing various issues and maintenance items

Highly recommend these guys, they are super professional and surprisingly reasonable on price for the first class service you get.

Been going there for decades.Terrific in every way.

I had Beckley work on two of my cars recently and have had a fantastic experience with both services. With an older Mitsubishi Montero that I purchased as a project needing a comprehensive look-over, I received a fair and honest evaluation of the car’s condition and received detail about parts needing replaced and… Read full review

The folks at Beckley Automotive Services are very nice. They are truly concerned about the customer.

This is definitely my “go to”. As always, the customer service is top notch. You are walked through each step and you will feel valued. It doesn’t get any better than Beckley’s!

Always provides great service and friendly. Excellent communication during service.

Great team of guys! Extremely knowledgeable and even showed me the old worn out parts they replaced. All of our auto needs will be done at Beckley.

Was told water pump needed replaced due to coolant leaking. Paid $1,200 for that and the vehicle still leaks coolant. Took back in and they said it is something else now other than the water pump which would be $2300 to fix. Not sure why that wasnt addressed the first time. Asked for a compromise on price due to… Read full review

Beckleys was good to work with - friendly, accommodating, and professional. They answered my questions well, and were very helpful.

Great job and always professional. Always bend over backwards to be helpful. Cost was below the estimate.

As always, a pleasure to do business with.

Always great service ! ! ! Corey and staff are true professionals.

From the people answering the phone to the mechanics, their service is outstanding for both foreign and domestic vehicles. I have been taking my vehicles to them for almost 20 years. They also offer a shuttle service which is very valuable to me.

Friendly and professional. You can trust them.

Incredibly honest auto repair business.

These guys did a great job on my 05’ LR3. I was having an issue with my fuel tank. I couldn’t put more than 1/2gal in at a time before the pump would shut off. They were able to figure out and fix the problem on a great timeframe. I will continue to use Beckley Automotive for all my River needs from here on out.

John and Tim were great to work with and would recommend them to anyone that needed service done.

I always have good experiences with Beckley. They are not pushy with services and upfront with what is needed along with costs.

You can't beat the team at beckleys! Excellent customer service!

Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.

Great place to do business with.

The staff is professional and do great work. They’re reliable even during emergencies. I highly recommend Beckley.

The guys at Beckley always take great care of Patrik! Thanks a million.

Nobody better than Beckley. They always help me out when I need their expertise. Kindness and understanding.

Brought my car in after hours for an urgent problem and they squeezed me in the next day and fixed it the same day!

Friendly, timely, professional - all I need from my car care people. Won’t go anywhere else.

Great people and they are always willing to run a quick diagnostic if they can’t schedule you today. It’s fantastic that they’ll take away the worry if you need to keep driving your car after that check engine light comes on. Thank you Corey.

Nice guys. Good explanation of service

I’ve been getting my car serviced and oil changed for a few years here — Staff is awesome to work with and are transparent!

Great to work with! Definitely recommend!

Trustworthy, knowledgeable and friendly. I’ve used Beckley’s for years and wouldn’t go anywhere else for my vehicles. Highly recommend.

Have been taking vehicles here for the last 7 years or so. Always polite and professional. Good prices for services, beats the dealer prices by miles. Will point out items that need to be addressed, but will take your first ‘no’ without argument. If there is a minor issue that doesn’t need immediate repair, they… Read full review

Thanks for the great service. I can always count on the crew at Beckley's to take care of my vehicles. See you next time!

Good communication and update on needed services to consider to keep our vehicle in top-shape. Appreciated the shuttle service.

We’ve driven half a million miles on half a dozen different German vehicles and we’ve always relied on Beckley’s to keep them well-maintained.

Working with Beckley is a breath of fresh air compared to the service department at my old dealership. They are always courteous and professional and I can count on them to make sure my vehicle's needs are taken care of.

They are my go to place for 30+ years. First class service

Easy to schedule. You can trust their evaluations and they stand behind their work.

Had to take car in three times and still struggles starting

Quality work done right in time. Highly recommended!!

Outstanding service!

Phenomenal customer service, repair, was done in a quick fashion. And they did a very good job cleaning around where the oil had been leaking.

I had a rear break light out.

A+ service as always; outstanding mechanics. Friendly and personable staff. Thank you!

Good quality service with no surprise in costs. Always let’s us know what is needed and when.

They do excellent work. Professional from top to bottom. I would recommend them.

Great!!!

I have taken my vehicles here for several years. They always do great work.

Awesome service.. This shop is outstanding. Never a bad experience.

Very professional service, quick turn around and extra thank you for cleaning my car :-)

Competent and quick, they make sure your satisfied with their work

I love my BMWs and Beckley’s is the only team I trust to keep them in top condition.

I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese

They are always nice, professional and fair. The place is very clean. I have never questioned their recommendations for needed repair and I will continue to take my vehicle to Beckley Automotive!

Communication was top notch. I had a slight oil leak that needed fixed. The repair was done with no problems. Great service. I trust Beckley's to do a good job & get my issues fixed. Beckley's is the BEST!!

The best customer service! I appreciate the detail they give in explaining what's going on with my vehicle. Trusted mechanics I don't feel like they try to add any extra services on.

Have used Beckley for over 20 years for all my car repairs. They have always been professional, timely and the work has been done right the first time at a reasonable price

I appreciate that Cory explains the issues and possible solutions to me. I was very pleased that they delivered my car back to me.

I’ve always had an awesome experience with the people at Beckley! I trust their recommendations and it always feels like they’re looking out for me.

They are always friendly and helpful. I also think they are fair and honest

Fantastic Service!

Tim and everyone at Beckley are very professional and have always done such great work for me. I would give them 10 stars if I could 👍

Had a great experience at beckley’s. Definitely will be coming back again for future maintenance

Beckleys is my go to auto shop! Love the staff there, they will take the time to explain your situation and give you options, good pricing. Have taken my VW and Range Rover in for multiple services.

I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of… Read full review

Made an appointment, dropped it off Sunday evening, done on Monday. Timing belt, water pump and transmission service.😊

Always extremely happy with the service I get at Beckley! They are honest, reliable, and communicative. They were able to squeeze an oil change and inspection in while I was out of town before selling my car. They are always willing to work with me and help!

These guys are great. Very knowledgeable. Nice waiting area. Very accommodating. If you have an imported higher end car skip the dealer and take it here. You will save some serious dollars.

The service at Beckley's is simply outstanding throughout the entire process. They are great in assessing problems and they return your call promptly and the price for various services I have used have been very fair. Glad there is Beckley Automotive Services in Des Moines and we use them for all three of our European cars.

Excellent service! Recommended by a friend. First time customer, will be using them to service my vehicle again.

Great service, worked with us on the schedule, very happy. Always get great service.

I had a great experience at Beckley! I had my first appointment recently and was super happy. They were quick with my appointment and kind and thorough when explaining how everything went. It is great to find a place that is experienced with Volkswagen too.

We take both our cars here. They are knowledgeable and timely in repairs. Friendly service too!

Beckley is the only place I'm going to take my vehicles from now on. I made the mistake of buying an Audi, that needs constant upkeep. Everytime I take my Audi to the dealership, they give me the wildest "estimated repairs" bill I've ever seen. I took my vehicle to Beckley most recently, and they worked with me on a… Read full review

I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.

Flexible in scheduling the service work

Been using Beckley for a few months and they have been honest and fair on everything. They even went above and beyond to ensure some recent tire damage was covered by warranty. Would highly recommend.

Excellent professionalism Beat shop in town

Excellent service every time I go here. Highly recommend

Have been taking all cars here for more than 25 years. Honest assessments and service. No need to look elsewhere. Have take care of Honda’s, Toyota, Mercedes, dodge, Infiniti, Lexus and others. Very satisfied

Have used Beckley’s for years, always a great experience, thoroughly professional, work done right the first time, done when promised.

Pretty damn fantastic, nice and easy time. Great communication Gonna try and use this as my go to from now on

Professional and friendly service. Couldn’t pick up my car during working hours but they had an after hour pickup option that was very convenient.

Travels home left us stranded on the interstate just east of Des Moines in unfavorable weather. Others' reviews of Beckley Automotive gave us confidence to have our vehicle towed to this business. Prompt, attentive, courtesy and quality work underscore the reason Beckley has strong reviews and why we concur! Thank… Read full review

Very good service!

Great job and timely

"Go go" service for my cars for years. Also, much less expensive than a car payment.

Always a pleasure doing business with Beckley. Very professional, and reasonably priced for the quality of their workmanship. I have taken all of my cars to them for over 5 years now.

I picked up a nail in my sidewall and needed to have the tire repaired or replaced. It couldn't be repaired, and because of the make of the car, I had to have two tires replaced. The work was done quickly and at the estimated cost. I'll go back.

Did a good job car was ready before I expected it to be done. They washed and vacuumed out the car.

I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.

Friendly staff, we’re able to quickly diagnose and repair an oil leak.

Always great service

Oil change and diagnostic of problem with remote start.

Professional, and Friendly, excellent in all aspects! Will definitely recommend, and return when needed.

Great service! Worked with Jon and he was great strongly suggest working with him! Thanks again!

This was the 1st time using this shop. The process from scheduling to approval to pick up was seamless. The staff was friendly, knowledgeable and transparent with regards to pricing. I will definitely bring my vehicle again here in the future!

These guys are great to work with! They know everything about VWs!