How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for general repairs & maintenance
Clear ✕All 330 Google reviews tagged “General repairs & maintenance” · showing 40
Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.
Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends
Consistent professional service every time.
Beckley Automotive has a new customer for life! Great customer service & knowledgeable technicians/mechanics. Mike, Jon, Tim and Anthony were super nice & professional. Thanks to the entire team for their work on my Jeep.
I’ve been a customer for a while and I always find them so easy to work with while discussing what is best.
Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.
Always a great experience. Good people, and we trust them to tell us the truth. Nowhere else in town I’d go for service.
Beckley Automotive has a pleasant waiting room, complete with coffee and mints, in which to wait while they work on your car. They are friendly and professional at the same time and charge a fair price for the work that they do!
Great, friendly service. Thanks for caring for my Benz.
First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!
Took my son’s Mercedes-Benz to Beckley for some repairs and maintenance work, and the staff were very professional, helpful, and communicated well. The prices were reasonable compared with other quotes I’d received. We will definitely return for future needs.
We purchased a 19 year old BMW about 8 months ago and recently had some service lights come on. Beckley Automotive was able to get us in quickly and inspect the car beyond just the service lights. They provided service recommendations, along with pricing options that allowed us to easily taylor our expenditure. They…
Had brakes done, oil change and tires rotated, along with full inspection. Did great job, done very quickly, and worked with me when I had to bring my car in later than originally scheduled - still got it same day. Excellent service.
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
I am their customer for last 6 years, very professional , amazing service, very trustworthy.
Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣
Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.
Top Pros when it comes to my fun cars! Thanks for keeping the Porchse on the road!
A great alternative to dealer service.
I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.
The folks at Beckley have always been straight shooters with us, which is why we've taken more than one car there over the years.
I brought my GL350 to Beckley Automotive for new Pirelli tires, an alignment, and three fluid flushes. They handled everything promptly and professionally, kept me informed, and made the entire visit easy. The GL now drives beautifully and feels smooth, tight, and noticeably refreshed. The quality of the work and…
Most trustworthy auto service dealer I know of…
I whole heartedly recommend using this business for your repairs. Mike was so accommodating and went above and beyond to help me manage a mishap. They kept me informed throughout the service process and I will use them for all my service in the future!
I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.
Great team. Highly recommend!
If I could give more than five stars I would. Professional staff and unbeatable service! They take the time to explain what is going on, provide photos, they are proactive about maintenance that is on the horizon. They consistently go above and beyond and they have the highest level of honesty and integrity. Beckley…
I have used Beckley for several years for service and repairs on both Mercedes and now a Genesis They are knowledgeable and have always done a great job. I would highly recommend!
Fast, friendly and professional with competitive pricing. Definitely less expensive than the dealership!
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.
Great communication and effort to meet my needs. I have an older model Mercedes and I really appreciate the expertise and work to keep costs down. Service is prompt and I got several updates along the way. I would definitely recommend this place
Terrific company. Professional service
While not the least expensive. They are certainly the most ethical and knowledgeable. I always feel treated valued.
Repairs have always been completed 100% and the team is great to work with. Save a ton compared to going to a dealership.
dropped off at 9:30 am finished by 2pm
Excellent service!
Excellent and honest service. Always on point!
Show more general repairs & maintenance reviews (290 more) →
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |