How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for general repairs & maintenance
Clear ✕All 330 Google reviews tagged “General repairs & maintenance” · showing 100
Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.
Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends
Consistent professional service every time.
Beckley Automotive has a new customer for life! Great customer service & knowledgeable technicians/mechanics. Mike, Jon, Tim and Anthony were super nice & professional. Thanks to the entire team for their work on my Jeep.
I’ve been a customer for a while and I always find them so easy to work with while discussing what is best.
Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.
Always a great experience. Good people, and we trust them to tell us the truth. Nowhere else in town I’d go for service.
Beckley Automotive has a pleasant waiting room, complete with coffee and mints, in which to wait while they work on your car. They are friendly and professional at the same time and charge a fair price for the work that they do!
Great, friendly service. Thanks for caring for my Benz.
First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!
Took my son’s Mercedes-Benz to Beckley for some repairs and maintenance work, and the staff were very professional, helpful, and communicated well. The prices were reasonable compared with other quotes I’d received. We will definitely return for future needs.
We purchased a 19 year old BMW about 8 months ago and recently had some service lights come on. Beckley Automotive was able to get us in quickly and inspect the car beyond just the service lights. They provided service recommendations, along with pricing options that allowed us to easily taylor our expenditure. They…
Had brakes done, oil change and tires rotated, along with full inspection. Did great job, done very quickly, and worked with me when I had to bring my car in later than originally scheduled - still got it same day. Excellent service.
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
I am their customer for last 6 years, very professional , amazing service, very trustworthy.
Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣
Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.
Top Pros when it comes to my fun cars! Thanks for keeping the Porchse on the road!
A great alternative to dealer service.
I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.
The folks at Beckley have always been straight shooters with us, which is why we've taken more than one car there over the years.
I brought my GL350 to Beckley Automotive for new Pirelli tires, an alignment, and three fluid flushes. They handled everything promptly and professionally, kept me informed, and made the entire visit easy. The GL now drives beautifully and feels smooth, tight, and noticeably refreshed. The quality of the work and…
Most trustworthy auto service dealer I know of…
I whole heartedly recommend using this business for your repairs. Mike was so accommodating and went above and beyond to help me manage a mishap. They kept me informed throughout the service process and I will use them for all my service in the future!
I just paid over $2000 for them to fix the problem in my car and check it out and here. I am less than two days later in my car is dead in the water again in the middle of a busy street.
Great team. Highly recommend!
If I could give more than five stars I would. Professional staff and unbeatable service! They take the time to explain what is going on, provide photos, they are proactive about maintenance that is on the horizon. They consistently go above and beyond and they have the highest level of honesty and integrity. Beckley…
I have used Beckley for several years for service and repairs on both Mercedes and now a Genesis They are knowledgeable and have always done a great job. I would highly recommend!
Fast, friendly and professional with competitive pricing. Definitely less expensive than the dealership!
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.
Great communication and effort to meet my needs. I have an older model Mercedes and I really appreciate the expertise and work to keep costs down. Service is prompt and I got several updates along the way. I would definitely recommend this place
Terrific company. Professional service
While not the least expensive. They are certainly the most ethical and knowledgeable. I always feel treated valued.
Repairs have always been completed 100% and the team is great to work with. Save a ton compared to going to a dealership.
dropped off at 9:30 am finished by 2pm
Excellent service!
Excellent and honest service. Always on point!
Beckley Automotive is very generous in their pricing, the scheduling, their expert knowledge and the spacious lot. It was a pleasure to find the location that didn't require bumping around a small lot with multiple cars going in/out. Highly recommend. Thank you for such a delightful first visit, I will be back! DRoot
Beckley is always great!
Upkeep on high end cars can be expensive, but at Beckley’s Downtown DSM, you get your money’s worth because the costly repairs are guaranteed and besides that the workmanship of the super skillful master technicians does last. Took my Mercedes in for a minor repair — front right marker bulb replacement- Beckley’s…
Very knowledgeable and honest service. Quickly responded to concerns and even advised against services they didn't believe were needed.
Beckley’s is the best!
Always a good experience.
Always excellent service!
Beckley is the place to for Euro repairs in the Des Moines.
Outstanding service! Kept in the loop throughout the whole process.
I always receive great service and the attention to all details is really appreciated. And a very easy to work with.
I am a forty-five year customer of BECKLEY Automotive Services. I have been consistently well-served, educated, and overall well-treated for the service on my mostly German cars, but a Jeep Grand Cherokee and Jaguar CJ6 tossed in along the way. The Beckley team is constantly updating their technology, mechanics’…
Easy to schedule and courteous shuttle service
Very responsive, they took care of my car needs quickly and offered transportation.
Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!
Every time I leave Beckley I feel like I was treated fairly. Unlike dealer and other independent service centers where I feel like I have been fleeced.
I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.
Good avice & knowledge, took the time they promised
Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!
There amazing I can’t recommend them enough- for ANY style car! Mark Kirk
Super nice, helpful guys who are looking out for your best interests. Comfy waiting area. Thought I had received a courtesy car wash and vacuum last year, but in any case unfortunately didn’t get that nicety this year.
Reset annual service reminder. Quick and professional. No charge.
Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.
user friendly customer communication and quote viewing portal, quick diagnosis and service. In and back on the road within a couple of days.
Always the best service!
Easy scheduling, very competitive pricing, reliable repairs and service and quick. Thanks.
Great service. Maintenance was done in a reasonable amount of time.
Fast and friendly; got my lights fixed and back to work promptly! And at better price than expected.
Good communication from the shop. Easy scheduling and fair pricing.
This is my second review of Beckley. I had a weekend car emergency and the specialty mechanic had one week to address the multi-factor problem before he was to be out for a week. Mike and the mechanic were prompt and had multiple diagnostics run and repairs in place and completed so that I would not be out of my…
Always can trust them! Always great service all The way around!!!
Great Service at a competitive price.
these folks are the real deal! honest and kind. I will never take my VW anywhere else
Good experience. Beckley has always treated us right. I can always trust their intentions and suggestions. Mike took good care of us this time too!
This is what I can say, they definitely live and work on these CORE values , compassion, openness, respect, excellence. Special thanks for the driver who does his job perfectly well and they will know why, for his steping in do somthing for me that I will remeber for rest of the my life. I am strongly recommending…
Fast, efficient and friendly service.
As a new customer, I was disappointed with the overall experience. From the start, communication was lacking. When I dropped off my car, I wasn’t greeted and had to wait while advisors finished phone calls just to hand over my keys. Throughout the process, my assigned service advisor never proactively called me —…
I had the timing belt replaced on my 2013 TDI Passat. I scheduled a couple of weeks out, and they got it done the same day that I dropped it off. The staff was very professional, and I was informed of all pricing and services the whole way through. The price was also very reasonable; two other places quoted $500 to…
A great local business that's been around for years. I have been coming to Beckley's since about 2012. Very reasonable. Very professional and highly knowledgeable. Always accommodating. My car has over 130,000 miles on it and they've kept it running for me.
Great service every time
The whole crew at Beckley - Corey on the front counter, the service techs, the shuttle drivers are all excellent with customer service and repairs. Thanks Steve and the whole Beckley Automotive staff.
Always great service and helpful staff all at a reasonable price. We bring all our Volvo’s here for service work.
Been going to Beckley for years because I trust them and they charge a fair price.
Great service, reasonably priced and will provide honest feedback on what's necessary.
Good diagnosis and repair, in addition to the maintenance.
I have been taking my vehicles to Beckley’s for a few years and have always had a pleasant easy quick experience. Drop the car off, get it back same day. Shuttle service is convenient too.
Friendly and efficient. Easy to schedule. We have used Beckley for multiple vehicles for various services and have zero complaints. Highly recommend!
Outstanding service and really takes care of the customer.
Each time I go to Beckley, I am impressed by the service and attention to detail. I would recommend Buckley do anyone.
The fast, knowledgeable and friendly.
Very friendly and professional, I feel when I leave that I don't have any worries.
Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.
I took my car here for the first time wanting them to evaluate a suspension type noise and to change the oil while they had it. Scheduling was easy online, the staff were professional, kind, willing to help. After inspection they determined everything was structurally sound and they researched similar complaints to…
I would consistently recommend using Beckley for your car service ad repair, they are always helpful with great advice,
Worked on my Mercedes. Highly recommended. Same service as Mercedes dealer at an affordable cost.
Great job, as always.
The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!
Seriously the best place!! Worked in my Audi q5 and couldn’t be happier. Great price and trustworthy service.
Excellent technicians. Will definitely use Beckley Auto Services again.
Best euro service in the metro.
I trust them working on my Porsche. They have the skills, tools, and expertise to make quality service and repairs in a timely manner and reasonable cost. Highly recommended for any and all European automobiles.
Show more general repairs & maintenance reviews (230 more) →
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |



