How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for oil change
Clear ✕All 441 Google reviews tagged “Oil change” · showing 140
Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.
Very good service. Dependable and easy to work with
Great to work with. Glad to have found them! Very patient while I was nervous about why my car wouldn’t start. Easy peasy fix. Resort all my family and friends
Beckley’s staff provide excellent service, keep you informed, and the technicians are outstanding and friendly. They inform you if there are additional findings that need to be addressed and let you know if something is not necessary at this time. Outstanding team.
AGAIN thanks again...And yet once more...usual efficiency and competence...and kindness too🥳. And Again! Usual outstanding timely service. Thank you 😊And again. Thank you for keeping me safe on the road. Appreciate ya'll.And thanks also for accommodating my brother visiting from NJ🫡🙂
I have an older 2011 Maserati Granturismo I had serviced in Omaha for years. I elected to try local service at Beckleys. The service record I received was nearly identical to the dealers in Omaha. The service needs were clearly discussed with me. This seemed as comprehensive as dealer service with less driving and…
Consistent professional service every time.
Excellent service and repairs completed as promised.
I would highly recommend Beckley to everyone. Their service is simply the best! I’m a customer for life!
Beckley Automotive has a new customer for life! Great customer service & knowledgeable technicians/mechanics. Mike, Jon, Tim and Anthony were super nice & professional. Thanks to the entire team for their work on my Jeep.
I’ve been a customer for a while and I always find them so easy to work with while discussing what is best.
Great service!
Always excellent customer service and for a great price!
When my car battery died the day before I had planned a significant road trip, they worked me in so that I could get a replacement battery quickly.
If I could give six stars I would. And I never say that. I drove from Kansas City to Newton, Iowa and had an engine issue. This was the first time that had happened on my car so I had no idea what to do. My BMW mechanic in Kansas City, that I trust immensely, recommended Beckley Automotive. I talked to them and…
Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.
First time we visited Beckley and we were 100% satisfied. Mike Lawlor was our Service Advisor and answered all my questions. TY!
Always reliable and transparent!
Great, friendly service. Thanks for caring for my Benz.
Very professional and timely service.
First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!
Great as always. Never feel like I'm getting gouged. Never pressured to have any services done.
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
I am their customer for last 6 years, very professional , amazing service, very trustworthy.
Very good service, clear communication, reasonable pricing.
Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣
Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.
Always a great experience with the team at Beckley! Friendly, fast, informative and convenient!
As always great people and great service. We have had five cars maintained by Beckley Automotive and could not have been happier. Thank you Beckley Automotive.
Great service experience. I unintentionally arrived at the incorrect confirmed time and the Service Coordinator still found a way to fit me so that I could await completion on-site. Great atmosphere and customer service attitude by all the staff and techs. Highly recommend Beckley for your routine Porsche service needs.
I don’t typically leave reviews however finally need to leave one here! I’ve been taking my vehicle to Beckley for 7+ years and can’t say enough great things about their service, pricing & customer service/communication as well as a very comfortable customer waiting area if you choose to wait. Always a great experience.
The folks at Beckley have always been straight shooters with us, which is why we've taken more than one car there over the years.
I recently brought my Jeep in for an oil change and requested a transmission fluid service, and the team made a great first impression. I had just moved to the area, and they went above and beyond by thoroughly reviewing the vehicle’s service history before calling me. They asked thoughtful questions, took note of…
If I could give more than five stars I would. Professional staff and unbeatable service! They take the time to explain what is going on, provide photos, they are proactive about maintenance that is on the horizon. They consistently go above and beyond and they have the highest level of honesty and integrity. Beckley…
I have used Beckley for several years for service and repairs on both Mercedes and now a Genesis They are knowledgeable and have always done a great job. I would highly recommend!
Fast, friendly and professional with competitive pricing. Definitely less expensive than the dealership!
Great service and fair pricing
Beckley Automotive Services was Fantastic! I have a Porsche Macan, and I can change oil myself, the problem with the newer vehicles, is that there is software designed to calibrate oil levels and when it needs to be changed! Other places claim to work on Porsches and other exotics, but Beckleys will work, diagnosis,…
Great friendly and professional service every time!
Great customer service! Always happy with Beckley!!
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
I had an awesome experience with Beckley Automotive Services, I errored when I set up my appointment. When I arrived they let me know my date was off but if I could leave the car they would be able to fit me in. The oil change was completed in a timely manner and I was off again. They did an awesome job with handling everything.
Friendly, professional and transparent. Beckley makes getting repairs easy with their excellent communication and tools to track status, approve repairs and pay.
First time taking our vehicle here. Took car in for an oil change. Price for the oil change was very reasonable, as well as the time taken for the change. Waiting area was clean and comfortable. Staff is super polite & welcoming! They provided a detailed report of their inspections, and took the time to go through…
Another exceptional Beckley experience. Needed my M3’s new suspension dialed in, ride height set and aligned perfectly. They crushed it. Car sits great, stance is exactly what I wanted, alignment to the specs I requested. Jon was my SA, outstanding as always, this kind of customer experience is why I always go back.…
Painless. Walked to the Y for exercise and the car was done when I returned.
dropped off at 9:30 am finished by 2pm
Great work, communication, and customer service. I left my work bag in the car at closing time and an employee agreed to stay there a few minutes after closing until I could grab it. He didn't have to, but he did. Greatly appreciated!!!
Great service, very efficient, flexible in accommodating unique schedules and the drop-off/pick-up service is a fantastic help.
As usual, Beckley's service was complete and reasonably priced. And getting a ride home in the morning was a plus.
Corey handled my auto’s problem in a timely & friendly manner. No post completed work issues. I would highly recommend Beckley.
Beckley is always great!
Inspected and brought a purchased BMW up to . Oil service and review
Upkeep on high end cars can be expensive, but at Beckley’s Downtown DSM, you get your money’s worth because the costly repairs are guaranteed and besides that the workmanship of the super skillful master technicians does last. Took my Mercedes in for a minor repair — front right marker bulb replacement- Beckley’s…
Very trustworthy and transparent. Reasonable prices based on wear, not arbitrary " service interval" We will continue to use them for all our out of coverage needs
Got my coolant, oil change, alignment on my tires all done today! Great service as usual. Found my original ac belt was near to the end of functioning. Love that the quality parts and service are above the service at the dealership my car came from!!!!! Thank you for keeping all of my cars on the road💗
We had the oil changed today and they forgot to put the cap back on. We now have a mess in our garage and without a car all weekend. Will. Or be returning
Great service as alway!
Very knowledgeable and honest service. Quickly responded to concerns and even advised against services they didn't believe were needed.
Beckley’s is the best!
Always excellent service!
Outstanding service! Kept in the loop throughout the whole process.
Excellent experience again. These folks know what they are doing. New brakes and rotors and a very fair price. I trust their advice and they deliver the service.
Friendly, convenient and knowledgeable! Worked with my schedule. Very pleased!
Corey and team at Beckley Auto Services are the best in the area. From the time I dropped our Infiniti off through completion of the service, I was kept in the loop and had no surprises, including cost. We've exclusively used Beckley for a number of years and look forward to doing so in the future.
Jon’s team successfully replaced the broken hood opening cable in my 2008 A8L. 195,000 miles and still my favorite car ever. Thanks Beckley’s
Easy to schedule and courteous shuttle service
Professional service with affordable prices for European auto maintenance and services.
Great service and staff! Highly recommended
Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!
Every time I leave Beckley I feel like I was treated fairly. Unlike dealer and other independent service centers where I feel like I have been fleeced.
I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.
Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!
Beckley always does great work and makes sure my car is taken care of. I’ve been taking my cars to them since I’ve moved to Des Moines and highly recommend them.
I have been taking my cars to Beckley for several years. They are professional, knowledgeable and honest. They always tell it to you straight and do what they say they are going to do.
Super nice, helpful guys who are looking out for your best interests. Comfy waiting area. Thought I had received a courtesy car wash and vacuum last year, but in any case unfortunately didn’t get that nicety this year.
Very courtesy and completed work in the time frame promised.
I've trusted them with my two BMWs for years. They're much more trustworthy and less expensive than the dealer's service.
Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.
Always the best service!
Easy scheduling, very competitive pricing, reliable repairs and service and quick. Thanks.
Great service. Maintenance was done in a reasonable amount of time.
Very good communication and a fast service! will 100% recommend!
Beckley's always does a great job with the vehicles I have serviced there. Very professional. I have never been disappointed with their service.
Gentlemen were very kind & professional. Will continue to use them for servicing!
I have never been so happy to recommend a service provider!! I just bought an Audi from Carvana (who greatly disappointed me- they delivered it with leaking oil!) and previously planned to have Beckley thoroughly check it out. (I’ve not had a German car since VWs in college, and Beckley was highly recommended by a…
Great service as always..
My first time coming to Beckley with one of our vehicles, and the experience was excellent, even better than what friends had told us about. We'll definitely continue to bring our automotive maintenance needs to Beckley. Thank you!
Great service and conveniently located.
Excellent service. Less expensive than the dealership.
No problems. Delivered on time at a reasonable rate.
Great service fair price. Better prices than the dealer shop. Very happy and will use them as my primary shop for my Audi
Good experience. Beckley has always treated us right. I can always trust their intentions and suggestions. Mike took good care of us this time too!
I have used Beckley over 10 years. I always appreciate their service
A great local business that's been around for years. I have been coming to Beckley's since about 2012. Very reasonable. Very professional and highly knowledgeable. Always accommodating. My car has over 130,000 miles on it and they've kept it running for me.
Always great customer service.
The whole crew at Beckley - Corey on the front counter, the service techs, the shuttle drivers are all excellent with customer service and repairs. Thanks Steve and the whole Beckley Automotive staff.
Reception staff Mike was pleasant, went through the past service history of the Vehicle. Agreed to get work done by 2 PM as requested. He arranged courtesy vehicle to drop me off & pick mec up to the Garage.He went over today’s service work, gave estimate for future needed work!
Great, no-hassle experience. Easy shuttle ride to and from the shop, service done quickly, and estimates proved for upcoming maintenance items.
Hi! The guys at Beckley’s are very nice , how they treat women . They are honest and don’t try to get you to have repairs done if they don’t need them. I would recommend them to anyone 🦋
Went in for an oil change and an overall check, the inside of the shop was nice and clean and comfortable, price was not too bad would come back
Beckley recommends services that make sense for your car, not that maximize their profits. They’re good.
Been going to Beckley for years because I trust them and they charge a fair price.
I've trusted Beckley Auto with my VW New Beetle for years. They are efficient and trustworthy - a great asset to our community. (I tell them I'm coming in just for their coffee, but that's only half true. )
Good diagnosis and repair, in addition to the maintenance.
Easy to schedule/well versed/extremely fair in all aspects.
I have been taking my vehicles to Beckley’s for a few years and have always had a pleasant easy quick experience. Drop the car off, get it back same day. Shuttle service is convenient too.
Beckley Automotive Services always has great customer service, timely appointments and completes the work in a timely manner. They also provide shuttle service and lock boxes for convenient pick-up after hours. They never try to sell me more then I need done at the time.
Really, really good service
Good service. Friendly staff. Will be back
The team a Beckley Automotive Services always does a great job. When our Mini needed an out of date part they took the time to track one down and keep things running. Always there to answer any questions and and give updates.
I’ve been coming here for several years. Always professional, let me know what work needs to be done and 99% of the time get it done in same day. Highly recommend.
Friendly and efficient. Easy to schedule. We have used Beckley for multiple vehicles for various services and have zero complaints. Highly recommend!
Outstanding service and really takes care of the customer.
Outstanding service, as usual!
Reliable, trustworthy and reasonably priced! Beckley Auto Services is an excellent palace to bring your imports for services
The fast, knowledgeable and friendly.
Took my Porsche to get an oil change here and they finished within an hour of bringing it there. They were all very professional, honest and friendly. I will continue to trust Buckley Automotive with any future needs for my car. I will be recommending them to family and friends!
This was awesome! They picked my jeep up at the Principal building and brought it back, I didn't have to leave my desk. Easy and amazing
Took my new to me (low mileage 2009) Audi for an inspection and oil change. Beckley services were quick and great people to work with. I’ll definitely continue working with them for future needs.
Very friendly and professional, I feel when I leave that I don't have any worries.
Beckley is always courteous, prompt, and trustworthy. I'm glad to do business with them.
Quite impressed with everyone at Beckley - easy to schedule appointment, the guys are all very nice, and while I just had an oil change this time, it was completed sooner than I expected.
Excellent customer service experience. Vehicle was done in a timely matter. Not over priced for services.
Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.
Just moved to Iowa and found this shop, fast and friendly service and a good price too! Thanks for your help!
I would consistently recommend using Beckley for your car service ad repair, they are always helpful with great advice,
Buckley Automotive always provides me with excellent service. My oil change and transmission work was completed as stated and on time. Since my wife had surgery and unable to drive Beckley brought me home and picked me up when my car was completed. They have always been the best worry free experience
Overall good experience with Beckley auto. Able to drop off and pick up after hours. Tim made sure to call and advise on repairs needed, they were very thorough and honest when issue wasn't immediately fixed. They weren't able to fix a logic issue with the TCM but informed me about the TSB that the dealership could…
John, Cory and Tim take very good care of our cars! Their honest assessment of the maintenance requirements are refreshing - never get pressured into performing work that isn’t necessary!
I brought in a 2020 Porsche Cayenne for a Pre Sale Inspection and was very excited to meet the owner, Cory and to know that the mechanic that performed the inspection was Mike, with a 30 yr. history with your company. This brings a peace of mind to me and my wife, knowing we have a solid foundation to work with…
Great place that don't over charge us hard working struggling people. Very great place for Benzes won't over charge..
Very good customer service!
Best euro service in the metro.
I trust them working on my Porsche. They have the skills, tools, and expertise to make quality service and repairs in a timely manner and reasonable cost. Highly recommended for any and all European automobiles.
Great service always. The guys are so nice and it’s always easy to schedule an appointment. Thanks Beckley!!
Excellent service. Great pricing.
Great service, professional and much cheaper than the dealership. Will be taking my car back in the future.
Polite staff, prompt service, detailed and reasonably priced billing statement.They were recommended to me, and I will also refer Beckley Automotive to others.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |





