How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for steering & suspension repair
Clear ✕All 58 Google reviews tagged “Steering & suspension repair” · showing 40
Great service and prices. Always trust worthy and honest.
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
Another exceptional Beckley experience. Needed my M3’s new suspension dialed in, ride height set and aligned perfectly. They crushed it. Car sits great, stance is exactly what I wanted, alignment to the specs I requested. Jon was my SA, outstanding as always, this kind of customer experience is why I always go back.…
Very knowledgeable and honest service. Quickly responded to concerns and even advised against services they didn't believe were needed.
Beckley’s is always great to work with. They are honest in assessing issues, and they don’t propose work if it isn’t needed.
The company was professional and prompt and answered all my questions with a smile. Thank you for you assistance and I will come back for a y service in the future.
The team at Beckley has done an excellent job with scheduling & servicing my 2001 Toyota 4-Runner. They always provide thorough documentation and recommendations (with photographs) of repairs that should be prioritized. Highly recommend this shop for quality service.
Was recommended to Beckleys by a friend who told me he trusts their honest quality work. My recent experience with them was great. Brought in my Mercedes for suspension work and the final bill was less than expected as they found some of the additional work wasn't needed. This kind of shop is hard to find. Definately will be a repeat customer.
The team a Beckley Automotive Services always does a great job. When our Mini needed an out of date part they took the time to track one down and keep things running. Always there to answer any questions and and give updates.
I’ve been coming here for several years. Always professional, let me know what work needs to be done and 99% of the time get it done in same day. Highly recommend.
Totally great!!
Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.
I took my car here for the first time wanting them to evaluate a suspension type noise and to change the oil while they had it. Scheduling was easy online, the staff were professional, kind, willing to help. After inspection they determined everything was structurally sound and they researched similar complaints to…
Very good customer service!
I brought my Highlander in for a mysterious thumping noise coming from the front end. I know the problem was difficult to diagnose and they ended up getting it figured out for me. My only complaints are the time it took to resolve (7 business days) along with the infrequent communication. It seemed as though they…
Fixed the problem.
Professional, competent, courteous, and accommodating
Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.
Great experience. Very informative and quick. Saved me significant money and time over the dealership service.
The people at Beckley Auto are always helpful, courteous and quick to respond to calls or questions. The work is first rate. Highly recommend.
Very friendly and professional! Great communication! Fair prices! I will be using Beckley again!
I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of…
Great service , So knowledgeable!!!! Thanks Guys!
I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.
I would recommend Beckley’s for whatever repairs you need. They are honest and don’t sell or charge you for what you don’t need. Cory is my service manager and he does an awesome job!!
Beckley has provided outstanding service. They work with my warranty company to ensure issues that arise are properly handled. I wouldn’t consider anyone else to work on my Range Rover.
Great company to work with. I have brought 2 of my cars here and they do a great job. The last issue I had was a serious vibration at highway speeds. I thought for sure it was a control arm, or something seriously broken in the suspension but it turns out it was mud and gravel dust caked on the inside of the wheel.…
Cory was a big help getting things set up. Thanks!
They are always friendly and doing a great job !! Telling me things in need for repair and giving estimate clearly.
I've been using Beckley for years starting from when I had my VW. Even though I no longer have it I still go to them with my Kia and wife's Jeep. In fact my Kia has never been to the dealer for service, I've only taken it to Beckley.
Easy to schedule an appointment. Work was completed on schedule. Service guys are friendly and take time to explain their work. Shop is clean and organized. Price is competitive.
Honest and knowledgeable. Tim had great communication with updates.
Took my Audi to Beckley in April of this yr. for an oil leak, and left side tie rod, and now my car is leaking oil again, and I took it back in June and July because my steering had started doing the same thing again, but Mr, Beckley swore up and down it wasn't. Take my advice and never take ya car there, especially if you're black.
I am so glad Beckley Automotive was recommended to me. At Beckley, you can actually speak with someone who can tell you exactly what your vehicle needs, what was done and what the results were. It was easy to schedule and they got me in right away. And, for me, the location can't be beat! I am so so happy I found a new place to get my Prius tuned up!
Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there
They were great did the work faster than I would have thought and at a reasonable price.
They gave me the lowest price estimate of all of the qualified shops in the Des Moines area that I contacted. They were very timely and went above and beyond by cleaning my car at no extra fee! Excellent customer service, would recommend!
I have taken my BMW 325CI for the last 18 years they have always done a great job and they keep me informed on what needs done now and what it will need done I would recommend them to anyone
I recently purchased a 2013 Land Rover LR4, Beckley has done really great work on it, drives like a new vehicle now. I'm super happy with Beckley and will not go anywhere else.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |