Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 71 Google reviews tagged “Tire rotations” · showing 20

Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.

Reasonable priceTiresGeneral repairs & maintenanceTire rotations
ThomasLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!

Reasonable priceElectrical repairGeneral repairs & maintenanceTire rotations
KevinLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always a great experience with the team at Beckley! Friendly, fast, informative and convenient!

Reasonable priceTire rotationsOil change
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great customer service! Always happy with Beckley!!

Reasonable priceTire rotationsOil change
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Great priceTransmissionElectrical repairAir & cabin filter replacement
davij697 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.

TiresGeneral repairs & maintenanceAuto engine diagnostic
Lorri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Beckley’s has FABULOUS customer service. I had blown a tire, I am not knowledgeable in this space. They helped me determine what was needed, & gave me information to make a decision. They called back quickly with an estimate and had my car serviced promptly.

BrakesTire rotationsWheel alignment+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!

Reasonable priceTiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Professionalism+ Value
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Reasonable priceBrake service & repairTransmissionAir & cabin filter replacement
RedDave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Beckley always does great work and makes sure my car is taken care of. I’ve been taking my cars to them since I’ve moved to Des Moines and highly recommend them.

Reasonable priceTire rotationsWheel alignmentBrakes
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.

Great priceElectrical repairTiresGeneral repairs & maintenance
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Every time I get my car after it's been serviced at Beckley I'm confident the job has been done correctly at a fair price.

Air & cabin filter replacementAuto water leak repairTire rotations
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service fair price. Better prices than the dealer shop. Very happy and will use them as my primary shop for my Audi

Reasonable priceTire rotationsWiper blade installationOil change
Betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Beckley continues to provide great service over many years and through several vehicles. They are professional yet friendly, they explain their services well, and deliver the best service I can imagine.

Reasonable priceTiresTire rotationsWheel alignment+ Punctuality
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly and efficient. Easy to schedule. We have used Beckley for multiple vehicles for various services and have zero complaints. Highly recommend!

General repairs & maintenanceTire rotationsOil change
Kit2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Outstanding service and really takes care of the customer.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
kiva19559 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The fast, knowledgeable and friendly.

Reasonable priceGeneral repairs & maintenanceOil changeTire rotations
P3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Phil12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John, Cory and Tim take very good care of our cars! Their honest assessment of the maintenance requirements are refreshing - never get pressured into performing work that isn’t necessary!

OverpricedTire rotationsWiper blade installation+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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