How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for tire rotations
Clear ✕All 71 Google reviews tagged “Tire rotations”
Been taking vehicles there for more than 30 years. Honda, Toyota, Ram and others. Beckley helps you stay on the road with a reliable vehicle. You can trust them to take care of what is needed without being sold things you don’t need. Highly recommend.
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
Always a great experience with the team at Beckley! Friendly, fast, informative and convenient!
Great customer service! Always happy with Beckley!!
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
Beckley’s has FABULOUS customer service. I had blown a tire, I am not knowledgeable in this space. They helped me determine what was needed, & gave me information to make a decision. They called back quickly with an estimate and had my car serviced promptly.
Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!
I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.
Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!
Beckley always does great work and makes sure my car is taken care of. I’ve been taking my cars to them since I’ve moved to Des Moines and highly recommend them.
Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.
Every time I get my car after it's been serviced at Beckley I'm confident the job has been done correctly at a fair price.
Great service fair price. Better prices than the dealer shop. Very happy and will use them as my primary shop for my Audi
Beckley continues to provide great service over many years and through several vehicles. They are professional yet friendly, they explain their services well, and deliver the best service I can imagine.
Friendly and efficient. Easy to schedule. We have used Beckley for multiple vehicles for various services and have zero complaints. Highly recommend!
Outstanding service and really takes care of the customer.
The fast, knowledgeable and friendly.
The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!
John, Cory and Tim take very good care of our cars! Their honest assessment of the maintenance requirements are refreshing - never get pressured into performing work that isn’t necessary!
Best euro service in the metro.
Always on the up and up about the details of repairs and cost. Very Thorough with the repairs
Fixed the problem.
Incredibly honest auto repair business.
I’ve used Beckley for roughly 15 years, first for my Saab and now a BMW. It's a great place for service!
I had a rear break light out.
Very professional and on time.
I love my BMWs and Beckley’s is the only team I trust to keep them in top condition.
They are always nice, professional and fair. The place is very clean. I have never questioned their recommendations for needed repair and I will continue to take my vehicle to Beckley Automotive!
Had a great experience at beckley’s. Definitely will be coming back again for future maintenance
Incredible service! Always fast and the most reasonable prices in town. Great place for service.
I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of…
The service associates were AWESOME. They explained the invoice and even took money off before I paid. Great customer service and care.
Excellent service! Recommended by a friend. First time customer, will be using them to service my vehicle again.
The guys at Beckley are awesome to deal with! They tell you what they’re going to do, they do it and they’re done when they tell you it’ll be done! They’re the best!
I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.
I would recommend Beckley’s for whatever repairs you need. They are honest and don’t sell or charge you for what you don’t need. Cory is my service manager and he does an awesome job!!
As always, quality work I can trust
I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.
Always great service
Great service, very honest….highly recommend!
This was my first trip to Beckley’s, and I was happy with the service work performed. They were able to get me in within a week, provided clear diagnostics/communication, and suggested services with competitive pricing. This was a much better experience than I’ve had recently at either the Des Moines Mini or BMW…
Very good experiences at Beckley Automotive Services!
They are always friendly and doing a great job !! Telling me things in need for repair and giving estimate clearly.
It’s always a pleasure doing business with Beckleys
Excellent customer service
Beckley's always does an outstanding job on my two Benz's. They are trustworthy and fair.
I've been using Beckley for years starting from when I had my VW. Even though I no longer have it I still go to them with my Kia and wife's Jeep. In fact my Kia has never been to the dealer for service, I've only taken it to Beckley.
Every associate I interacted with from the service desk, to the shuttle driver, and the mechanic were very professional. I chose Buckley’s over my dealer and I’m so glad I did. Will use them for future maintenance needs. The shuttle service is amazing. So nice to go home and wait for service to be completed as opposed to waiting at the dealer.
Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there
Chose this business since they have good reviews online, but from my experience I completely disagree. Was told I needed new brakes and new vacuum hose for brake booster, quoted 800 for the brakes and hose repair. Got second opinion from Volkswagen dealer who quoted 300 dollars less for same repair. Once the…
I can’t say enough positive comments about the service I have received at Beckley Automotive. As a very busy woman I truly appreciate the honest, up front, straight forward and respectful customer service the gentlemen in service depart provide. The specialized mechanics in the shop bestow a high quality and…
I have taken my BMW 325CI for the last 18 years they have always done a great job and they keep me informed on what needs done now and what it will need done I would recommend them to anyone
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |
