How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for transmission
Clear ✕All 60 Google reviews tagged “Transmission”
First time I’ve done business with Beckley Automotive service and everything was great the staff was very knowledgeable and helpful so I will definitely be looking forward to working with them in the near future. Thank you team Beckley !!
Excellent Service, timely, provided transportation to and From their location, they completed all of the service at scheduled time and were easy to work with!
I recently brought my Jeep in for an oil change and requested a transmission fluid service, and the team made a great first impression. I had just moved to the area, and they went above and beyond by thoroughly reviewing the vehicle’s service history before calling me. They asked thoughtful questions, took note of…
Great service and fair pricing
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Got my car fixed quickly and efficiently. I am very pleased.
Great customer service. Explained issues and took care of them. Will definitely use them again.
2013 e63 amg 75k miles with tranny issues told them to check if it was low fluid and they automatically assumed/told me I should replaced the transmission for $6k without even bothering to check the filter to narrow down the issue and they wanted to install another transmission with 120k miles only for it need a valve body replaced which cost me $800
Corey and team at Beckley Auto Services are the best in the area. From the time I dropped our Infiniti off through completion of the service, I was kept in the loop and had no surprises, including cost. We've exclusively used Beckley for a number of years and look forward to doing so in the future.
Had a transmission and differential service done as well as a heat exchanger fix on my 2016 Lexus RCF - guys did a fantastic job as always. Only place I’ll take my JDM and European cars. Top notch h service with great prices - highly recommend.
I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.
Reset annual service reminder. Quick and professional. No charge.
Smooth quick experience, no issues and my car feels great after the spark plugs & a trans service. Someone almost got a $10 tip for himself when he miscounted my money at the register 😂 I give the customer service a 7 out of 10 just cause I felt at one point before I was a new customer & I was trying to explain a…
Excellent and thoughtful service! Techs researched and discussed options that were a fraction of the cost of repair at the dealership! Thank you!!!
Some of the best customer service in the auto repair sector. They keep you posted of what is going on and are complete with their explanations. Pricing is open and clear. Good bye to the dealership service department!
Had a transmission fluid change and already notice that my Audi A4 shifts more smoothly. Service was quick and much more affordable than what a dealership would have offered me. The shuttle service is extremely convenient as well, and makes car repairs less of a hassle. Have been recommending Beckly to all of my friends who own German vehicles.
Totally great!!
My van hesitates on acceleration. The transmission fluid was replaced. The hesitation problem did not get fixed.
They do a great job, and honest!! Which I cannot say for Lithia!!!
Buckley Automotive always provides me with excellent service. My oil change and transmission work was completed as stated and on time. Since my wife had surgery and unable to drive Beckley brought me home and picked me up when my car was completed. They have always been the best worry free experience
Overall good experience with Beckley auto. Able to drop off and pick up after hours. Tim made sure to call and advise on repairs needed, they were very thorough and honest when issue wasn't immediately fixed. They weren't able to fix a logic issue with the TCM but informed me about the TSB that the dealership could…
Excellent place would definitely return when needed.
The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!
Always great service ! ! ! Corey and staff are true professionals.
Have been taking vehicles here for the last 7 years or so. Always polite and professional. Good prices for services, beats the dealer prices by miles. Will point out items that need to be addressed, but will take your first ‘no’ without argument. If there is a minor issue that doesn’t need immediate repair, they…
Service communication and professionalism is the stalwart of Beckley. I am always pleased. I will say that pricing between the dealership and Beckley has narrowed and is no longer the main driving force for me to take my import car here. The last real benefit is scheduling and availability.
I had a rear break light out.
Professional, honest, quality, timely.
Beckley's save me a lot of money on an exhaust system repair. Highly recommend!
They do excellent work. Professional from top to bottom. I would recommend them.
Tim B helped me, and got me an estimate within minutes, and an appointment two days later. They are quick, efficient, and I won't be taking my car anywhere else! Thanks guys!
I own a Volkswagen, a Honda, and a Toyota. They work on all cars and have reasonable prices. In my experience, they don’t try to up-sell or offer services that are not needed like many dealerships do. Two things that I appreciate about Beckley: 1) I can ask for advice on anything car-related and know that I’m…
Flexible in scheduling the service work
Beckley has provided outstanding service. They work with my warranty company to ensure issues that arise are properly handled. I wouldn’t consider anyone else to work on my Range Rover.
Great service in Des Moines!! Thank you!
Great service and communication. They do not try to sell unnecessary services!
I don’t usually leave reviews, but I was extremely impressed with the quality of work and the open and honest dialogue from Beckley Automotive. It’s difficult to find shops, other than dealers, willing to work on foreign cars, but they seem to have the knowledge, equipment and employees comfortable doing most any…
Volkswagen Golf DSG transmission flush and brake fluid change. Prices were reasonable and they were very helpful with my questions. I will continue using them with my German vehicles.
Probably one of the worst experiences of any shop I’ve been to. Heard such good things about beckley and was told it was THE place to take my audi to. Didn’t take any ownership for previous work they had done, very slow when working on the car and anytime I wanted an update on the process I had to call and reach out…
Clean, well run and honest business.
It’s always a pleasure doing business with Beckleys
This place is great. The people are very nice and the shop does great work. they fixed my car very quickly! They had a good price for what they did and good compared to other shops around. Great place for your german cars!
Great place, great customer service. Would love to have a car wash added. I mean a mobile power washer and an air compressor ?? LOL
I've been using Beckley for years starting from when I had my VW. Even though I no longer have it I still go to them with my Kia and wife's Jeep. In fact my Kia has never been to the dealer for service, I've only taken it to Beckley.
Very good job on two cars and Tim was a very big help and s manner to thank you and I will be back and I will tell every one to go there
Great service at reasonable price. Get all of cars serviced at Beckley, transmission, tires, steering - always been satisfied with repair. Strongly recommend to friends.
Very friendly , offered to come pick us up because we were on foot while car getting fixed.
Using Beckly since 2000. Always professional, always repaired correctly the first time. They have professional mechanics trained to maintain many models of foreign cars.
Beckley’s is always efficient and honest. They do very reliable work at the best prices around! We tried Beckley's when we noticed all the great-looking cars in their lot. We figured if all those fancy car owners trusted Beckley, we better try them out! Yes, Beckley's staff was knowledgeable and friendly and…
Beckley is my trusted "go to" place in Des Moines. I've been disappointed in too many other shops, but always impressed with Beckley!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |