How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for vehicle inspection
Clear ✕All 129 Google reviews tagged “Vehicle Inspection” · showing 120
Ethical and highly competent. Pricing is competitive and they won't push you into a repair until it is necessary.
Consistent professional service every time.
Very professional! Very honest on recommendations and expected costs. They make you feel like they are servicing their own vehicle in terms of care provided. Thank you!!!!
They did an inspection and test drive of my car post-buy for only $70, great service done quickly. As long as they're always this good to me, I'll stick with Beckley for life.
When my car battery died the day before I had planned a significant road trip, they worked me in so that I could get a replacement battery quickly.
If I could give six stars I would. And I never say that. I drove from Kansas City to Newton, Iowa and had an engine issue. This was the first time that had happened on my car so I had no idea what to do. My BMW mechanic in Kansas City, that I trust immensely, recommended Beckley Automotive. I talked to them and…
First time we visited Beckley and we were 100% satisfied. Mike Lawlor was our Service Advisor and answered all my questions. TY!
We purchased a 19 year old BMW about 8 months ago and recently had some service lights come on. Beckley Automotive was able to get us in quickly and inspect the car beyond just the service lights. They provided service recommendations, along with pricing options that allowed us to easily taylor our expenditure. They…
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
Always thorough and honest. Never tries to sell me services or products that I do not need. Prices are very reasonable and service is fast.
Very professional and practical. Trust them implicitly with my BMW and have for years! And, they are all very nice to someone who dosent speak car😉🤣
As always great people and great service. We have had five cars maintained by Beckley Automotive and could not have been happier. Thank you Beckley Automotive.
We had a great experience. We wanted a general inspection to see whether we were looking at a bunch of major expenses on an older car we own. They gave me great feedback and really gave me peace of mind to continue driving the car. They also did a little extra diagnostics on the air conditioner, which I…
If I could give more than five stars I would. Professional staff and unbeatable service! They take the time to explain what is going on, provide photos, they are proactive about maintenance that is on the horizon. They consistently go above and beyond and they have the highest level of honesty and integrity. Beckley…
This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.
Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
While not the least expensive. They are certainly the most ethical and knowledgeable. I always feel treated valued.
dropped off at 9:30 am finished by 2pm
Hired them for a pre-sale inspection. They covered everything a prospective buyer would need. The cost was low and the report was thorough.
Beckley is always great!
Great customer service. Explained issues and took care of them. Will definitely use them again.
Very trustworthy and transparent. Reasonable prices based on wear, not arbitrary " service interval" We will continue to use them for all our out of coverage needs
Always excellent service!
I recently purchased a used Audi and brought my vehicle in for inspection and a check engine light. They did a thorough inspection and charged me a fair price. They were able to point out some needed repairs and their prices are very reasonable. Staff is very friendly and kept me informed the entire time.
Excellent experience again. These folks know what they are doing. New brakes and rotors and a very fair price. I trust their advice and they deliver the service.
I am a forty-five year customer of BECKLEY Automotive Services. I have been consistently well-served, educated, and overall well-treated for the service on my mostly German cars, but a Jeep Grand Cherokee and Jaguar CJ6 tossed in along the way. The Beckley team is constantly updating their technology, mechanics’…
Jon’s team successfully replaced the broken hood opening cable in my 2008 A8L. 195,000 miles and still my favorite car ever. Thanks Beckley’s
Every time I leave Beckley I feel like I was treated fairly. Unlike dealer and other independent service centers where I feel like I have been fleeced.
Additional service at Beckley Automotive. Service was spot on, and at the price quoted. Will definitely be back as needed for additional maintenance and any repairs. Beckley Automotive is awesome!
Super nice, helpful guys who are looking out for your best interests. Comfy waiting area. Thought I had received a courtesy car wash and vacuum last year, but in any case unfortunately didn’t get that nicety this year.
Excellent service as usual. John was very helpful in keeping my bill down when other issues came up.
Highly recommend! Always do quality work. Excellent service and communication with scheduling and repair updates.
Very good communication and a fast service! will 100% recommend!
Gentlemen were very kind & professional. Will continue to use them for servicing!
Very thorough inspection of my vehicle with very clear, helpful prioritized recommendations. Clear updates along the way on timing. Volkswagen had previously quoted me $1200+ to fix a microphone issue I was having (telling me I needed to order a new part entirely). Beckley found the microphone was unplugged and got…
I had the most seamless experience with a pre-purchase inspection! I highly recommend this shop!
Outstanding expertise and customer service!
Great service every time
Took for a milage inspection on my Jetta, they promptly did the service and give me the what was needed. Will come back more times.
Totally great!!
Took my new to me (low mileage 2009) Audi for an inspection and oil change. Beckley services were quick and great people to work with. I’ll definitely continue working with them for future needs.
Very friendly and professional, I feel when I leave that I don't have any worries.
Beckley is always courteous, prompt, and trustworthy. I'm glad to do business with them.
Always great service (best on town for bmw) been going to beckley since 2011. Wont trust my car with anyone else.
I would consistently recommend using Beckley for your car service ad repair, they are always helpful with great advice,
Buckley Automotive always provides me with excellent service. My oil change and transmission work was completed as stated and on time. Since my wife had surgery and unable to drive Beckley brought me home and picked me up when my car was completed. They have always been the best worry free experience
Overall good experience with Beckley auto. Able to drop off and pick up after hours. Tim made sure to call and advise on repairs needed, they were very thorough and honest when issue wasn't immediately fixed. They weren't able to fix a logic issue with the TCM but informed me about the TSB that the dealership could…
The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!
Very good customer service!
Excellent technicians. Will definitely use Beckley Auto Services again.
Best euro service in the metro.
I trust them working on my Porsche. They have the skills, tools, and expertise to make quality service and repairs in a timely manner and reasonable cost. Highly recommended for any and all European automobiles.
Been going there for decades.Terrific in every way.
Great service, professional and much cheaper than the dealership. Will be taking my car back in the future.
Polite staff, prompt service, detailed and reasonably priced billing statement.They were recommended to me, and I will also refer Beckley Automotive to others.
Top quality repair and maintenance at very reasonable prices. On time and done correctly the first time. Highly recommend them for all Mercedes vehicles.
These guys did a great job on my 05’ LR3. I was having an issue with my fuel tank. I couldn’t put more than 1/2gal in at a time before the pump would shut off. They were able to figure out and fix the problem on a great timeframe. I will continue to use Beckley Automotive for all my River needs from here on out.
Professional, competent, courteous, and accommodating
Excellent. Very courteous and professional. All I know is that I love my “green machine” and that they know how to service it:)
I always have good experiences with Beckley. They are not pushy with services and upfront with what is needed along with costs.
Always great customer service. Affordable and great quality work. I do business here very often and will continue to do so.
Great service and a very high quality team!
I’ve used Beckley for roughly 15 years, first for my Saab and now a BMW. It's a great place for service!
I’ve trusted Beckley Automotive with my vehicles for more than a decade and can rely on them to give me honest feedback and solid service. They never recommend more than what’s necessary. I wouldn’t go anywhere else.
I’ve been getting my car serviced and oil changed for a few years here — Staff is awesome to work with and are transparent!
Trustworthy, knowledgeable and friendly. I’ve used Beckley’s for years and wouldn’t go anywhere else for my vehicles. Highly recommend.
Working with Beckley is a breath of fresh air compared to the service department at my old dealership. They are always courteous and professional and I can count on them to make sure my vehicle's needs are taken care of.
Once again, I returned to Beckley Automotive to have my 2007 BMW 525 xi get not only some routine fluid services done (coolant flush, oil, and brake fluid) but to have them check my battery. I had attempted to repair it via a Noco Genus G15000 battery charger and, while that did repair it enough to get the sedan…
I had a rear break light out.
Easy to schedule. Routine maintenance completed timely. Ready to go the same day. Recommended cautionary items related to CV Boots/Axel for future checks.
Professional, honest, quality, timely.
Beckley is Dope! They repaired my BMW z3 Cory and John were thorough in diagnostic and the repair to cost factors. Also take our Audi there with satisfaction the job will be done right the first time.
Honest. Reliable. Efficient. Friendly. I will continue to bring all of my vehicles here.
I am a long term customer. As stated in my previous review, Beckley's is the best shop in town. Corey and his team are great partners in the repair, service, and overall care of my vehicles. Highly Recommended. David Reese
I’ve always had an awesome experience with the people at Beckley! I trust their recommendations and it always feels like they’re looking out for me.
Had a great experience at beckley’s. Definitely will be coming back again for future maintenance
I’ve taken my cars to Beckley for several years now. They do excellent work. They always provide a complete estimate prior to doing any work, and offer very competitive pricing. Additionally, with more complex jobs, they are often able to provide several options at various price points. I’ve had all sorts of…
Always extremely happy with the service I get at Beckley! They are honest, reliable, and communicative. They were able to squeeze an oil change and inspection in while I was out of town before selling my car. They are always willing to work with me and help!
These guys are great. Very knowledgeable. Nice waiting area. Very accommodating. If you have an imported higher end car skip the dealer and take it here. You will save some serious dollars.
The best place you can take you car all people work there very nice if u need help you try fix anything u needed I love this place
The guys at Beckley are awesome to deal with! They tell you what they’re going to do, they do it and they’re done when they tell you it’ll be done! They’re the best!
First class always.
We take both our cars here. They are knowledgeable and timely in repairs. Friendly service too!
I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.
Very polite and professional. Work completed as stated.
Flexible in scheduling the service work
These guys were awesome and so helpful! I wanted to get my car checked out quickly before a trip to Illinois to make sure everything was good to go (I should have planned better than two days before my trip, but that’s on me). They made time for me to come in the same day I had asked them to inspect it and they…
Excellent service every time I go here. Highly recommend
I really wanna give special shout-out to, Beckley’s they helped me find my issue and my home dealership couldn’t ! & now I don’t have to trade my car in .. I’m going to buy a house instead ! Thanks a lot Jon was great to work with he explained this to me very well and I don’t know much about cars.
Professional and friendly service. Couldn’t pick up my car during working hours but they had an after hour pickup option that was very convenient.
Very satisfied, they are professional and provide great service!
Things were done in a timely manner. Inspection showed a few things that may need to be taken care of in future checkups in the next 6 - 12 months. Great people, nice waiting area and I plan on using them for more things in the future.
I’ve been happily trusting Beckley with my automotive maintenance and repairs for over 10 years now. They’ve got great people, give honest opinions, and the prices are very fair.
Great company to work with. I have brought 2 of my cars here and they do a great job. The last issue I had was a serious vibration at highway speeds. I thought for sure it was a control arm, or something seriously broken in the suspension but it turns out it was mud and gravel dust caked on the inside of the wheel.…
This was my first trip to Beckley’s, and I was happy with the service work performed. They were able to get me in within a week, provided clear diagnostics/communication, and suggested services with competitive pricing. This was a much better experience than I’ve had recently at either the Des Moines Mini or BMW…
Excellent service! The team fully explained what needed to be done and then performed all the needed services timely and at a reasonable cost. Impressive!
Outstanding customer service and fantastic pricing. I can't speak highly enough of them. I look forward to a long relationship with Beckley Automotive Services.
I like working with Beckley because they are upfront with everything - I know how much a repair or service is going to cost before I even bring the car in. And they stick to their estimates. They also do a good job of sticking to their time estimates, which really helps me out. I can drop the car off on my way into…
Erich did a great job with my new tires and alignment. He is very patient and good about explaining the services provided and why. He’s one of the best! Great shop!!
Very good experiences at Beckley Automotive Services!
Probably one of the worst experiences of any shop I’ve been to. Heard such good things about beckley and was told it was THE place to take my audi to. Didn’t take any ownership for previous work they had done, very slow when working on the car and anytime I wanted an update on the process I had to call and reach out…
Buckley's are true professionals when it comes to automotive repair. Their customer service is impeccable! They warranty their work and are quick to make things right. All of their staff are friendly, knowledgeable and are willing to go the extra mile.
The folks here were extremely knowledgeable and informative. Throughout each step of the process they kept me well-informed and were very kind to me the whole way through.
They are always friendly and doing a great job !! Telling me things in need for repair and giving estimate clearly.
Beckley’s crew take the time to thoroughly explain the services needed (respectful and honest) and have always been able to help in a pinch with urgent repair/service— with an older BMW we are in there a lot! We really appreciate having a consistent place to take our vehicle to.
First time ,good experience
First time customer and I was very impressed. We had an older Audi A4 and they did a thorough inspection with details they send you, great communication, and on time repairs. We had the turbo replaced, power steering flushed and replaced along with some various seals replaced. Happy customer.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |