How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBeckley Automotive Services
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Beckley Automotive Services for 8 kinds of job.
Beckley Automotive Services for vehicle safety inspection
Clear ✕All 56 Google reviews tagged “Vehicle safety inspection”
Enjoyed the communication and efforts to diagnose and rectify complex problems based on year and model. Love that they are good with import makes!
Fast - repaired my rear light and oil changed within 5 hours. Quoted a cost upfront without me asking. Great shuttle service to and from work. Clear communication via text and online portal for approving quotes and paying. First time getting VW vehicle serviced in DM. Happy to recommend.
My son has an old BMW he swears he’s keeping “forever.” Beckley keeps it alive, for a fair price, without ever pretending to like us. Don’t expect a warm hello on the phone. Don’t expect a hello at all, really — more of a grunt that means “yes, we are open, state your business.” Walk in and you may briefly wonder…
We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.
Painless. Walked to the Y for exercise and the car was done when I returned.
dropped off at 9:30 am finished by 2pm
Beckley is always great!
Very trustworthy and transparent. Reasonable prices based on wear, not arbitrary " service interval" We will continue to use them for all our out of coverage needs
I recently purchased a used Audi and brought my vehicle in for inspection and a check engine light. They did a thorough inspection and charged me a fair price. They were able to point out some needed repairs and their prices are very reasonable. Staff is very friendly and kept me informed the entire time.
Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!
user friendly customer communication and quote viewing portal, quick diagnosis and service. In and back on the road within a couple of days.
The whole crew at Beckley - Corey on the front counter, the service techs, the shuttle drivers are all excellent with customer service and repairs. Thanks Steve and the whole Beckley Automotive staff.
Reliable, trustworthy and reasonably priced! Beckley Auto Services is an excellent palace to bring your imports for services
Totally great!!
I brought in a 2020 Porsche Cayenne for a Pre Sale Inspection and was very excited to meet the owner, Cory and to know that the mechanic that performed the inspection was Mike, with a 30 yr. history with your company. This brings a peace of mind to me and my wife, knowing we have a solid foundation to work with…
Been going there for decades.Terrific in every way.
Great team of guys! Extremely knowledgeable and even showed me the old worn out parts they replaced. All of our auto needs will be done at Beckley.
Top quality repair and maintenance at very reasonable prices. On time and done correctly the first time. Highly recommend them for all Mercedes vehicles.
Professional, competent, courteous, and accommodating
I always have good experiences with Beckley. They are not pushy with services and upfront with what is needed along with costs.
Great service and a very high quality team!
I’ve been getting my car serviced and oil changed for a few years here — Staff is awesome to work with and are transparent!
Working with Beckley is a breath of fresh air compared to the service department at my old dealership. They are always courteous and professional and I can count on them to make sure my vehicle's needs are taken care of.
I had a rear break light out.
Easy to schedule. Routine maintenance completed timely. Ready to go the same day. Recommended cautionary items related to CV Boots/Axel for future checks.
A+ service as always; outstanding mechanics. Friendly and personable staff. Thank you!
Very professional and on time.
Great operation. Provided shuttle service while car was being serviced
Super smooth process, professional shop. It was my first time using them and I’m impressed.
Had a great experience at beckley’s. Definitely will be coming back again for future maintenance
Always extremely happy with the service I get at Beckley! They are honest, reliable, and communicative. They were able to squeeze an oil change and inspection in while I was out of town before selling my car. They are always willing to work with me and help!
I have been with this service for a long time and I cannot say enough good about them. They have always handled my needs professionally. Outstanding service.
These guys were awesome and so helpful! I wanted to get my car checked out quickly before a trip to Illinois to make sure everything was good to go (I should have planned better than two days before my trip, but that’s on me). They made time for me to come in the same day I had asked them to inspect it and they…
Excellent service every time I go here. Highly recommend
I would recommend Beckley’s for whatever repairs you need. They are honest and don’t sell or charge you for what you don’t need. Cory is my service manager and he does an awesome job!!
Pretty damn fantastic, nice and easy time. Great communication Gonna try and use this as my go to from now on
Professional and friendly service. Couldn’t pick up my car during working hours but they had an after hour pickup option that was very convenient.
Always friendly and helpful!
It’s funny to say that car maintenance is a joy, but it is always a joy to work with the folks at Beckley. They know their stuff, provide excellent service and are pretty nice people to boot. They are the only place in the area that I trust for work on my beloved Volvos.
Outstanding customer service and fantastic pricing. I can't speak highly enough of them. I look forward to a long relationship with Beckley Automotive Services.
Erich did a great job with my new tires and alignment. He is very patient and good about explaining the services provided and why. He’s one of the best! Great shop!!
Very good experiences at Beckley Automotive Services!
El servicio es superior y con muchas responsabilidad, me llamaron para indicarme que el carro estaba listo y cuando lo pase a buscar me brindaron a detalle los hallazgos encontrado durante la inspección, me ofrecieron alternativas para solucionar el problema y me brindaron opciones. Lo recomiendo desde que cambie…
Professional office. Clean and polite staff.
They are always friendly and doing a great job !! Telling me things in need for repair and giving estimate clearly.
First time ,good experience
First time customer and I was very impressed. We had an older Audi A4 and they did a thorough inspection with details they send you, great communication, and on time repairs. We had the turbo replaced, power steering flushed and replaced along with some various seals replaced. Happy customer.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 433 | — |
| General repairs & maintenance | 328 | — |
| Auto engine diagnostic | 133 | — |
| Vehicle Inspection | 127 | — |
| Brakes | 90 | — |
| Tires | 81 | — |
| Engine repair | 76 | — |
| Tire rotations | 71 | — |
