Experts Reviews · Company report
Beckley Automotive Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%99+14Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Beckley Automotive Services

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.9★ from 1,973 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beckley Automotive Services is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beckley Automotive Services is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beckley Automotive Services is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beckley Automotive Services is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beckley Automotive Services is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beckley Automotive Services is better than 49% of auto repair shops.C
49

Reviews for your job

Customers hired Beckley Automotive Services for 8 kinds of job.

Beckley Automotive Services for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 276
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Wheel alignment” · showing 20

DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Beckley’s staff provide excellent service, keep you informed, and the technicians are outstanding and friendly. They inform you if there are additional findings that need to be addressed and let you know if something is not necessary at this time. Outstanding team.

Great priceWheel alignmentOil change
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I brought my GL350 to Beckley Automotive for new Pirelli tires, an alignment, and three fluid flushes. They handled everything promptly and professionally, kept me informed, and made the entire visit easy. The GL now drives beautifully and feels smooth, tight, and noticeably refreshed. The quality of the work and…

Great priceGeneral repairs & maintenanceWheel alignmentAuto tire replacement
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service and prices. Always trust worthy and honest.

Great priceSteering & suspension repairWheel alignment
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the best place I have ever worked with for car maintenance and repair. Very trustworthy, timely and reasonable.

Great priceTransmissionElectrical repairAir & cabin filter replacement
davij697 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Beckley's has been working on my European and Japanese cars for many years. They are always willing to tell you what they will and won't work on when the scope of the job may require service by the dealer. Their prices are fair and the facility is always clean and very professionally run.

TiresGeneral repairs & maintenanceAuto engine diagnostic
EthanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have been going to Beckley for more than 8 years and they continue to provide us with professional and reliable service each visit. They are a great group that is very trustworthy.

Great priceTiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Quality+ Professionalism
Evan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Another exceptional Beckley experience. Needed my M3’s new suspension dialed in, ride height set and aligned perfectly. They crushed it. Car sits great, stance is exactly what I wanted, alignment to the specs I requested. Jon was my SA, outstanding as always, this kind of customer experience is why I always go back.…

Brake service & repairSteering & suspension repairBattery
Lorri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Beckley’s has FABULOUS customer service. I had blown a tire, I am not knowledgeable in this space. They helped me determine what was needed, & gave me information to make a decision. They called back quickly with an estimate and had my car serviced promptly.

BrakesTire rotationsWheel alignment+ Punctuality+ Quality+ Professionalism
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very knowledgeable and honest service. Quickly responded to concerns and even advised against services they didn't believe were needed.

Reasonable priceBrake service & repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beckley’s is always great to work with. They are honest in assessing issues, and they don’t propose work if it isn’t needed.

Reasonable priceSteering & suspension repairEngine repairWheel alignment
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, prompt, and reasonably priced. Nice to have a great alternative to the dealership. 13 visits in now, still getting quality service and solid advice, at a fair price. Keep up the great work!

Reasonable priceTiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Professionalism+ Value
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Beckley for years with a variety of domestic and foreign vehicles and they have never let me down. I cannot say that for any other car service facility.

Reasonable priceBrake service & repairTransmissionAir & cabin filter replacement
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Beckley always does great work and makes sure my car is taken care of. I’ve been taking my cars to them since I’ve moved to Des Moines and highly recommend them.

Reasonable priceTire rotationsWheel alignmentBrakes
JohnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful service, comfortable waiting area if you decide to wait on service. Would recommend, especially if you drive a European car!

Reasonable priceWheel alignment
Betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Beckley continues to provide great service over many years and through several vehicles. They are professional yet friendly, they explain their services well, and deliver the best service I can imagine.

Reasonable priceTiresTire rotationsWheel alignment+ Punctuality
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Cory was very helpful and the communication during the repairs was very good.

Wheel alignment+ Punctuality+ Quality
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was on my way home Friday night and hit a pot hole and blew out a tire. I ended up close to Beckley Automotive. They put my spare on and was out of there within an hour. Very friendly people and I would use them again.

Not sureService not listed
Yurii5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service

Great priceTiresWheel alignment
P3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Beckley team are fantastic! They take care in explaining options on what services needs to be done and their prices are very good. Best of all I never feel that I’m being upsold on whatever the flavour of the month is (which is how it can feel at dealership service groups). This is the only place we take our cars!

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Bri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would go to Beckley again for any car needs I have! They got me in same day I called and worked fast and amazing. They are the most reasonable priced out of everyone else for a alignment, and my car is running wonderful! Super grateful. Awesome customer service as well, they made sure I was aware on what they did…

Great priceWheel alignment

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 3%Not sure 4%

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