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Bed Bug Solutions

Pest control service · New Miami, OH · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 79 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 114 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$347typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Bed Bug Solutions at a glance

Google reviewers rate Bed Bug Solutions five stars based on 114 reviews, highlighting thorough inspections, punctual arrivals, and clear communication regarding treatments for bed bugs, termites, and other pests. Customers frequently describe the staff as professional, knowledgeable, and compassionate, noting that the company offers affordable pricing and flexible scheduling for residential and commercial properties. The high owner response rate indicates active management engagement, while the consistent positive feedback reflects satisfaction with the effectiveness and speed of the pest control services provided.

  • Google rating: 5.0 out of 5 from 114 reviews (98% five-star).
  • Reviews on this page: 114 Google reviews (81 with written comments).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Flea Exterminator serving New Miami, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 98 (median 95)Reliability: 98 (median 94)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Bed Bug SolutionsFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bed Bug Solutions: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bed Bug Solutions: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bed Bug Solutions: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bed Bug Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bed Bug Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–

Bar = this company · dark tick = category median.

Star ratings

114 Google reviews we collected

  • 5 stars11298%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise16598%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price360%
  • Reasonable240%
  • Overpriced00%
  • Not sure00%
$347+213% vs typical flea exterminators

Middle half of what 3 customers paid ($273–$441) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4124%
  • Speed & response3320%
  • Quality & results2817%
  • Would recommend2716%
  • Price & value1710%
  • Communication127%
  • Honesty & trust117%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Bed Bug Solutions really impressed us beyond their bed bug expertise.”
  • “Quality service, had a termite problem and they got it taken care of fast!”
  • “She and Jake checked the house thoroughly, and answered all our questions.”
    “…s very clean, Anyhow this company has saved my sanity because I have horrible anxiety and bed bugs only make matters worse.…”
  • “I highly recommend them to anyone looking for honest, reliable service and confidence in their home”
  • “They were communicative, respectful of our property, and very affordable.”
  • “They inspected carefully, explained everything clearly, and ultimately found no signs of bed bugs — which gave me tremendous peace of mind.”
  • “It’s rare to find a company that combines expertise, professionalism, and genuine care for their customers, but Bed Bug Solutions does exactly that.”

People customers mention

  • Jen 8 reviews
  • Mark 4 reviews
  • Paige 3 reviews
  • Maggie 3 reviews
  • Stacy 3 reviews
  • Cincinnati 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bed Bug Solutions for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They professionally handle a problem no one wants to have. Friendly, helpful, ready to answer any questions you have. I highly recommend them.

Paid $200+Reasonable priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 114 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kevin Baas Jr.7 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality service, had a termite problem and they got it taken care of fast! super great team for all your pest needs!

  • Price assessment: Great price
  • Services: Termite inspection
  • Pest type: Termites, Other
Response from the owner · a week ago

Thank you so much for your business and your review!

Michele EllisLocal Guide · 17 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service as always! Stacy did a very thorough job!!

Response from the owner · 2 years ago

Thanks for your continued business!

Kim Smith9 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The level of customer service and the attention detail have been amazing! Very pleased with their services!

Response from the owner · 2 weeks ago

Thank you so much for the wonderful review and your trust in our business. We appreciate you!

Jane Coffey2 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came did a great job courteous friendly on time

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Service not listed
Kevin M. Cooley, Sr.Local Guide · 77 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bed Bug Solutions really impressed us beyond their bed bug expertise. When we had field mice come in with the cold weather, they quickly set up solutions both inside and outside the house. They were communicative, respectful of our property, and very affordable. Everything was handled professionally, and it's so good to be free of the unwelcomed little critters so quickly. I’d trust BBS for any future pest control needs!

Response from the owner · 7 months ago

We appreciate you and your business! Thanks for your review!

Chuck Rekow10 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paige was wonderful. She and Jake checked the house thoroughly, and answered all our questions. Super professional and super nice! We were lucky—no bedbugs found. The peace of mind is priceless!

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 9 months ago

Hi Chuck! Thanks for your feedback. We are so happy that you were happy with our service and that no bed bugs were found!

joshuaLocal Guide · 43 reviewsTotal number of Google reviews joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Peace of Mind I recently contacted Bed Bug Solutions with a concern, and they truly went above and beyond. Jake and Paige, the technicians who came out, were professional, thorough, and reassuring. They inspected carefully, explained everything clearly, and ultimately found no signs of bed bugs — which gave me tremendous peace of mind. I also want to recognize Melissa in the office. From my very first call, she was courteous, knowledgeable, and patient, answering all my questions and making me feel supported. It’s rare to find a company that combines expertise, professionalism, and genuine care for their customers, but Bed Bug Solutions does exactly that. I highly recommend them to anyone looking for honest, reliable service and confidence in their home

Response from the owner · 10 months ago

Thank you so much for your amazing review! We pride ourselves on treating our customers like family and we are so glad to hear that you experienced that!

Carla Konrad6 reviewsTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They professionally handle a problem no one wants to have. Friendly, helpful, ready to answer any questions you have. I highly recommend them.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Service not listed
Sergey Briskman11 reviewsTotal number of Google reviews Sergey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for your professional service!

  • Price assessment: Great price
  • Price: $200+
  • Services: Service not listed
Response from the owner · a year ago

You are very welcome! Thanks for your business!

Robert EgloffLocal Guide · 42 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service and good price. Bed Bug Solutions was MORE than accommodating to our needs addressing a problem at a family member's house who is aging. They really went above and beyond in working with us, educating us about the issues, and treating the problem. Would have no second thought on using them again or recommending them. Thanks for the top-notch service!

Response from the owner · a year ago

We are happy to have been able to help with your situation! Thank you for your business and the review! We appreciate you!

Bed Bug Solutions on Google Maps →

Business details