How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBell Brothers Electrical, Plumbing, Heating, & Air
Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.
Bell Brothers Electrical, Plumbing, Heating, & Air for HVAC system repair
Clear ✕All 303 Google reviews tagged “HVAC system repair”
The technician and his supervisor were very competent and helpful. I would like him to service our equipment every time. I was impressed! Sandy Duveneck
Jalen was professional, polite, and very knowledgeable. He explain things in detail in a way I could understand.
Joseph was on time and very thorough. He explained his findings and our options and made an effort to lower the costs for us. He also kept everything neat as he worked. Very pleased with his service.
very good
Collin was right on time. He fixed a small problem to save a big problem later. Great job all around.
James is a well trained, experienced and mindful technician/inspector. He went through a detailed investigation and came up with repair suggestions for my consideration.
Noah performed routine maintenance on our HVAC system. He was very nice, helpful, and was very clear when discussing his findings.
Danny C. was very professional and was able to diagnose the issue very quickly.
We've had nothing but excellent service from Bell Bros. for both HVAC and plumbing issues. The service techs are very knowledgeable and thorough with the service they provide, and they explain everything to us in detail. Today we had Serge (for plumbing) and Zack (for HVAC) and they were excellent! They are our "go…
Our AC went out during a heatwave. We called Bell Brothers and they responded right away and sent a technician the same day. Out technician Sebastian did a great job for us. He was very professional and communicated our HVAC issues clearly while providing us with a detailed explanation of what was wrong and what…
Great service, very professional....truly no surprises. I highly recommend it.
Scott Hamilton was our technician and he was wonderful! He is professional and personable and an all around good guy!
Replace aircon
Needed my heating unit repaired, My tech was very helpful and professional and did the repair in very timely Extremely happy with Andrew and the results
Bell, showed up on a Sunday morning to repair my AC that was not cooling the house during the heat wave. Jarel responded to the service call and immediately started diagnosing the issue. It turned out the coil was frozen over and the drain clogged. Jarel thawed the system and cleared the drain, restoring the system…
The technician is very professional, knowledgeable and seemed very concerned about are needs. He gave us a good price and a quick installation date. He is truly a great Bell Bros employee.
Nikolas did a great job. Thanks Nik.Great job Tanner. Thanks for your help.
I never got a call that Braden was coming. Since we are out of town and our daughter was going to be there when he was going to arrive. I called the answering service and they said someone would get back to me, and nobody did. When I called I got the message that the company was having an employee meeting and never…
Brian did an excellent job explaining that we have ducting, return issues. He checked, showed pictures he took and cleaned our air conditioning unit, and the main filter by the outside master bedroom’s door ceiling… will Recommend Bell Brothers to family and friends… for their commendable and Professional and highly trained Technicians!
The Technician was great unfortunately a 2nd bell employee who seem to be a salesmen was just set on selling me a new unit and finally said t h at they couldn't work on my unit. Andre suggested a few things we could try to get it to work and then they left
The AI system confirmed an initial quote of $20; however, the technician requested a payment of $50 upon arrival. I was required to purchase a membership as a prerequisite for receiving service. Throughout the visit, the technician repeatedly questioned my residential status, prioritizing inquiries regarding my…
Technician Michael was very professional and gave me options. He left area clear of debris and job looks great. When he left I had peace of mind. I recommend Bell Bros. $$$ sometimes its worth the cost.
Excellent customer care and concern. They appreciate their clients. The tech was a fine diagnostician and got to the problem quickly and applied the solution. All the techs are clean courteous and professional. They have maintained our equipment like new for six years. I’m great full for the highj degree of professionalism.
Antonio was very professional ,knowledgeable and efficient
Amador arrived on time and set about his work in a trough manner. I liked him so much that I signed up for the annual hvac, electrical and plumbing check up “club”.
Professional, timely knowledgeable and I just recently had the plumbing inspection that is included with my membership and I have to tell you that the technician came out with a trainee and really made me feel comfortable like I wasn’t under any pressure to feel like I had to get some unnecessary work done on my…
Professional and very knowledgeable techs. Very happy with my Bell Brothers experience.
Very thorough and good service Austin is very reliable and responsive
These guys came out same day and were so easy to work with. My AC went out. They knew exactly how / where to diagnose and had it repaired in about 30 mins total. Great experience
Andrew came and got the job done very professionally. He told me what was wrong and let me know everything that needed to be done, then he did it. Thank you, Andrew.
Nick was very good explaining the importance of cleaning the filters every 6 months. Very knowledgeable.
Great service nice employee.
My AC went out during a heat wave and Wilbur saved the day with a quick diagnosis and fix. I will definitely use Bell Brothers again. Very professional, friendly, and knowledgeable technicians.
Paolo quickly diagnosed blower issue with our AC. Looking forward to the installation of part as 100 degree temps approaching. Very friendly, knowledgeable technician.
Knowledgeable, communicative and friendly.
Austin was knowledgeable, helpful, and clear about the diagnosis. He got our AC working again in short order.
Jonathan was awesome. Friendly and efficient. I highly recommend him
We have been on Bell Bros maintenance plan for over 10 years. Recently one of our HVAC units stopped working on a 95 degree weather day. Bell Bros sent service technician Paolo the next day at their first morning appointment. Paolo was professional and compassionate and quickly diagnosed the issue. He also performed…
Amazing communication and customer service. Thank you for having employee's like him.
Andre was friendly, polite and very helpfull and knowlegeble with my problem. My hvac cooling problem was solve and will definitely recomend him and thos company to people i know and need this kind of services.
Dylan was great! He was cordial and very knowledgeable. He gave an explanation of everything that was easy to understand. Appreciate his hard work on a hot day, he got our AC back up and running. Thanks Dylan!
I contacted Bell Brothers for an HVAC issue, and they were able to come out next day. Christian R was my technician and he was fantastic - friendly, personable, transparent about services and pricing, and quickly worked to diagnose and fix the issue. Thank you, Christian!
Richard M was very friendly and helpful. He worked around my schedule when I needed to pick up my child from school too. He offered a lot of wisdom and was very knowledgeable about my air conditioning issue. Thank you!
I could not have had a more horrible experience. Delays, poor workmanship, horrible followup, lack of communication, ineffective office staff. It took weeks of calls and requested escalations before I was able to get to someone (not a returned call) who figured out they didn't submit the paperwork properly for my…
I like Bell Brothers. A technician came out to get our furnace running after something malfunctioned. I am very happy with that service , BUT I had to deal with an AI agent on the phone to schedule and reschedule appointment. Fortunately I was able to get to a real person. Dealing with Al was ABSOLUTELY the worst…
Joseph was awesome! We want him as our regular service tech. He was very professional and thorough!
JT is the best part of this process. So knowledgeable and kind. Had to update to 5 stars. JT was definitely 5 stars.
Dylan was very professional and knowledgeable. And explained to me what the problem was with my HVac system, in simple terms.
Danny and Alex came out to help with our AC issues. Took the time to let us know what was the cause, what options we could take and suggestions on what could happen when and if we decided to wait. That ability to discuss the issue and options, really allowed us to make a decision to fix the initial problem but be…
Had HVAC installed, very professional and the techs had integrity to get the job done. Even got the yearly service plan for all our household needs.
Working well
Jonathan was very professional did a very good job
Logan was a very polite and knowledgeable technician. He explained everything he was going to do very clearly.
Jonathan was very nice an thorough.
Bell Brothers came by today to fix our HVAC system. Sebastian did a great job explaining the issue and how he could solve the problem. He was very friendly and helpful. Great service!
Danny was our technician and did a great job. Professional, respected our home, communicated well. Overall great work.
The AC technician Ryan was very informative and gave me peace of mind with the cause may have been
I consistently have had a great experience every time I've worked with Bell Brothers. From installing a full new HVAC system and water heater three years ago (where they helped me score the best rebates) to easy routine maintenance to always friendly technicians (Jared was the latest and he was rad!), I'm grateful…
Richard was very friendly and helpful. Even after a very long day.
Richard did a thorough investigation of our AC unit. He gave a detailed breakdown of what was wrong and what we should do to fix the problem.
2026: Micah repaired the AC before the heat dome came in. He explained everything clearly and showed me why the part failed. Paolo completed the heater maintenance for the year. He's a great technician. Friendly knowledgeable and quickly completed the work. Maintenance is free with monthly membership and it's…
Wilber was patient, knowledgeable, and took his time to cover all bases. He answered all of my questions and then arranged for me to meet with Michael Scott the next day.
Service tech, Nate, was courteous, knowledgeable, on time and answered all our questions. The toilet installation went quickly and toilet looks great. I would recommend Bell Bros and Nate for any plumbing repairs.
Nick told us up front what the cost between repair or replace and put forward our best options to solve our problem.
Amador was very thorough in checking that my HVAC was performing well
I was seen quickly and scheduled around my time schedule, thanks Bell Brother's!!
Paolo was very professional and helpful with our situation. He never failed to provide knowledgeable and factual information for all of our questions. A true professional!!
Colin worked so hard to get the job done, and done right! Very pleasant to work with
They lied to us. Charged us for a diagnostic fee, told us it failed and quoted an entire new system for $33k. We had another local company come and they were able to fix the problem quickly for less than $300. People need to know that Bell Bros is not honest.
The technician was highly skilled and professional.
Had my AC go out just as summer started. Sebastian from Bell brothers showed up ran diagnostics and gave a quick and efficient solution. No up sell, No hidden fees, solid set price. Highly recommend them.
I have used Bell Bros for many years for different things. I have always been happy with the quality of work done and the technicians that have done the work.
Ivan B. With Bell Brothers was my electrical safety inspector and was awesome! He explained thins to me in a way I could easily understand and took the time to answer my questions in a positive. I have a membership with Bell Brothers, and have for years and highly recommend them! They cover the vast majority of…
Austin was very professional and explained everything to me that was going on and what needed to be fixed, without any pressure, which I appreciate. I would recommend Bell Brothers Electric, Plumbing, and Heating.
Tech was held up at previous appts…. Did not arrive untill after 7pm…. Was very efficient in getting problem diagnosed and repairs made….. needed more info about what was holding up tech. Only got info when I called Bell Bros… did not get actual info until tech actually called himself when he was on way over
We had a full system installed about five years ago from Bell Brothers and was very pleased with the final result unfortunately, we had a problem about five years in and they were very kind came out diagnosed the problem. Got it all fixed for us and we’re back in action so great job thanks for the great customer service And we’re all set to go.
Bell Bros always provides friendly and professional service. I know I can always count on them to do good work.
Helpful and knowledgeable
Uziel was very honest and professional. He answered all of our questions.
Air conditioner repair, fast and friendly service.
The AC stopped working (the fan of the HVAC unit wasn’t spinning anymore). Bell Brother sent a guy that did a diagnostic and said the capacitor broke, which caused the motor to break, and said there are “signs” the motor has oil leaks. Didn’t really see an oil leak, but the guy quoted a $10,000 cost. Said they would…
Great customer service and knowledgeable. Explained in great detail service and future considerations.
I had a problem on Tuesday and Wednesday it was fix. I was first on the list since I am a member. John was professional and knowledgeable and explained everything he was doing. Thank you for getting my a/c up and running.
Fantastic service. Very transparent on work and pricing. Worth every dollar. Thank you!
Elijah was awesome! Very friendly and personable.. life is precious.. enjoy every moment.
Your technicians are professional and courteous. They did a great job and are very organized, I would recommend them to my friends.
Fantastic experiences with their HVAC technicians and assistance. Their membership is a great deal. The one plumber I had out to discuss their only whole-home filtration option was just a salesman, and did not understand plumbing, or the physical or scientific information behind water filtration. Not impressed with…
It was very easy to make an appointment and they showed up on time. We’re very professional. They scheduled repairs for the next day and everything was done extremely well.
Guys worked there butt off finished in one day and it was the best price in town
Paulo was awesome! Super professional and made everything easy to understand. My dog (who likes no one) even seemed to liked him 😂 Wonderful experience with Bell Bros. overall.
I was thoroughly impressed with the service I received! Ruben was very personable and explained everything he was doing and why. He had my air conditioner up and running in no time. I wish there were more companies like Bell Brothers!
Jonathan was very helpful very polite on time very professional I will recommend him on all the services he does
We are very happy with the services provided by the Bell Brothers team. From scheduling the appointment to the installation of the new system, everything went smoothly. Marcellus and Andres came to inspect our old system which stopped working just as temps were heating up. They showed us the AC unit which was very…
The technician was thorough and had great customer service. Have done business with Bell Brothers and has always been a great experience.
I was very pleased with the job Christian M. and Robert did on my install. They were professional, courteous, clean and knowledgeable. They left my house and yard clean and I would recommend them to family and friends
Nicholas was very polite and knowledgeable about the A/C system. He explained everything clearly, cleaned the unit, took photos, and did a great job. I’ll call them again!
Adrian Z. And Tom R. were very knowledgeable and friendly!
I can’t share much. The technician Mr Schultz arrived on time but when I showed him problem that I was experiencing it had quit. He was very nice and put a light bulb in my front porch light which had been out and I couldn’t reach. So all was not lost. These are good people and I’ve had them many times for various jobs.
Highly professional and friendly service. Options for repairs and pricing were all clearly explained. Most importantly, our HVAC system is up and running properly again.
Gino was great! He explained everything that needed replacing as well as the cost up front. He was very friendly and got the job done quickly! Definitely would recommend him to anyone!
Professional full disclosure for the repair necessary. Appreciated Gino’s expertise and communication of what it would take to repair our HVAC system.
Immaculate work by the two guys who came to help fix my ac and heating. They fixed the issue quickly, and also explained in detail what caused it as well as how I could avoid the issue in the future. They made helpful recommendations that applied to my house. Most importantly, they were very kind and helpful, which…
Gino was very patient helping us with our unit issue. He went above and beyond to address our needs. We really appreciate his help and patience.
Ray was extremely polite and knowledgeable. He completed the check up of my drain system and discussed his findings with me, which was very helpful
Amador B. was our technician, he arrived on time, was very professional, and very thorough in his examination of the HVAC system. He explained the service(s) completed and made a necessary repair. Very impressed with the service received!
Expertly finished the job!!
Richard was quick with the repairs and informative when it came to letting me know what was wrong
Great service and knowledgeable employee
Always courteous, continues to follow up on problems until they are resolved.
Great stuff
I had a great service experience with BJay. He was very knowledgeable and explained everything thoroughly.
Micah was courteous, clean and explained each step in detail and the importance of each. He took multiple pics and showed me and explained again what he was looking for and how it should be to be efficient. Knowledgeable and polite technician
They came on time and repaired as promised. Only thing I don’t like is how Bell Brothers always tries to up sell for additional work. Otherwise they are great. 👍
Bell Bros crew were on time and professional. They introduced themselves and went right to work. They described the work they were performing and made sure up to date on their progress. I was very satisfied with their timeline and hard work. These guys were great!!! A full attic HVAC install in 1.5 days is…
Please ask for Francisco Tapia to be your technician. He is so patient when he listens and really cares for completing great job. Nothing was soppy and the maintenance advice that he gave us will save us thousands of dollars down the road in repairs. Thank you Francisco for your excellent service. We will be requesting you in the future.
Great rec! Very professional
Just had a service done on our two units here upstairs and down. Everything went great love the service. Luis is the best. We’re very happy
Still working on it
Jordan Sanchez was an Excellent Serviceperson, very knowledgeable, polite & explains everything clearly.
John was simply outstanding! Thank you again sir.
Bell Bros is an excellemt Plumbing co. Their personnel is always helpul, and knowledgeable. Thanks Aaron S. You are a lifesaver! Annette
Bell bros is always amazing everyone we have out goes above and beyond thank you always.
Tyler was pleasant and helpful!
Excellent job. Fast, courteous. I love Bell Bros.
great
Great service, been a customer for years and look forward to many more years!
Michael M went above and beyond to repair my heater for my new tenants. He did not give up until they had functioning heat and A/C! He also explained the membership process and all of the perks that comes with it to ensure that the home is well-maintained and running smoothly. Give this man a raise! We have used…
Michael was superb, kind and courteous. Top notch!!’n
De'Moria was our service technician. He was very polite,well mannered, efficient and informative. He would be welcomed back in our home for our next service.
Tech was on time, very polite and efficient. He was nice to my small dogs Install team for new HVAC was superb! Showed up on time, worked efficiently and got the new machine installed neatly and without stress. All debris was in a neat area and picked up the next morning. Great experience. The insulation crew did…
Nicholas and Marvin were professional and courteous. They kept me informed and showed me the broken parts (heat exchanger). I will continue to to use BB in the future. Unfortunately we developed a leak in the HVAC drain line. BB returned on short notice and Marvin fixed the leak. They then sent drywall repair the…
Exceptional service, very detailed results. To. Is very knowledgeable and has a great personality!
Trevor diagnosed and repaired my my rooftop Air Conditioning and Heating System like a pro. He was very polite and helpful. He is very knowledgeable and has great communication skills. Explained the process throughly. I will request him the next time I need service.
This is not the first time I've used Bell Brothers, and it will not be the last time I use them. I appreciate their communication before and after service. They give it to you straight and are very professional. Rick was very knowledgeable about the system and was able to give me good feedback on what to be aware…
Dylan was very professional and informative. He was friendly and organized . Great service tech.
Great experience. Marcellus and Nickolas were wonderful men. Pleasant and very respectful.
Manny helped me with an electrical problem with our HVAC. He did a good job.
This was a follow up call to a continuing issue with heating and a/c. Trevor was friendly, professional and helpful getting the job done.
Always professional clean and thorough
Great Company
Awesome, friendly knowledgeable and informative technician. He explained everything and made it a very pleasant experience
Bell Brothers used to be GREAT. Though the techs are great and informative, the focus has clearly shifted from fixing the problem to how much can they charge, needed or not. We have used Bell Brothers for several issues in the past and appreciated the promptness, efforts and commitment to customer service. However,…
Bell Brothers biannual service program is an excellent program for me. Two times every year my heat pump is completely checked out for maximum efficiency. And even better this recent service I had an amazing service tech in Michael Valdez. Great customer friendly and totally professional. A super personal worker…
Great service, Very nice and professional. Explained everything to me and went over pics and videos with me.
Antoine was great and worked really hard to make sure there wasn't a way to fix our issue without a new part. He was patient and thorough!
Very professional and proficient
Mario did a great job. He arrived on time, went right to work and discovered the problem quickly. He then found a simple solution and had the A/C working soon. Thankfully, he took the time to introduce us to your maintenance plan and its benefits which we decided to enroll in right away. Mario gets top…
Andrew was so polite, respectful of my property, explained what he was doing and why. He showed me pictures of what was going on in my attic and he made me very comfortable with his knowledge and professionalism. I would highly recommend him and the Bell Brothers!!
Jose did a great job in repairing my HVAC system. Great personality and very courteous. He even worked after hours to get my heater working again.
Gino was very prompt. He told me how long his evaluation in the attic would take. Gino sat patiently going thru photos and explanations of his findings. An overall good experience
Super quality work and very professional. Completed work just as they said. Full explanation given. I could not recommend any other company. They are the best.
Very professional technicians, attentive scheduler. Great company. They keep coming back until job is completed.
Heat pump stopped working. Bell Bros came out same day, found issue & fixed. Offered a program that saved on initial cost.
Update: I gave them a chance to come back out to correct the issue. Prior to my blower motor going on the fritz... my furnace WORKED! Now, the house is 65F and it's only going to get colder. I ran the blower continuously for over a week and still... no heat. Nothing. At this point im ready to see if someone else can…
Outstanding customer service and very thorough in review of system. Definitely recommend Bell Brothers to family and friends. So thankful for the prompt response to my call. All I can say is so glad I called Bell Brothers.
Easily made a reservation to come check my heater in Stockton. Richard Muñoz was very professional and got it working in no time. Very happy i called them for service
Good quality work, excellent service, and hard working individuals.The technician who replaced our water heater worked through a rain and wind storm, it was ice cold but he continued until work was done. Im very appreciative of his dedication and quality service.
Let me start off by saying Dillon was absolutely fabulous. He was professional, courteous, on time, and he persevered through all the troubleshooting that needed to be done to havw our system in a working order. We befriended him and appreciate who he is as a person and his professionalism. Hopefully, we get him…
Fixed a leak in my master bathroom of my modular home.
I previously wrote a review, but it seems it didn’t save, so I came back to write it up again — because the service absolutely deserves recognition. I had an excellent experience with Bell Bros thanks to Nicholas K, who came out to service my HVAC system. He encountered several unexpected challenges, and the job…
November 2025 - I signed into Bell Brothers maintenance program when they installed our HVAC unit and whole house fan over ten years ago. They have maintained that unit winter and summer. They checked, advised and repaired our plumbing issues in a house over 40 years old. I woke up Tuesday morning to my new…
It was a busy day for them, but they did show up and Hey did find the problem and will order the part and fix the system. The parts to do the repairs were very expensive not that Bell Brothers is charging the price that it cost for them to buy. It doesn’t seem overpriced but necessary.
The technician service was fantastic as usual. My frustration was the scheduling. The phone number they said to text went nowhere. When I was finally able to reach a live person they told me I had an appointment for Monday, but it was on hold and they needed to find out why. They never called back. I called again on…
Received great service from Brendan O’Hara this morning found issue straight away and went above expectations. Great service and extremely nice !!!!
When our new unit was installed, a new return duct needed to be installed. During it @ installation, part of the popcorn ceiling was damaged. The tech came to repair the damage. Excellent work, very professional. Satisfied with the repair.
Mike is Great ant his job
They are very helpful and friendly and talks you through everything
Danny was very patient and communicative. He also presented options that made repair with Bell Brothers affordable and feasible.
Jonathan N. was wonderful! He checked on everything and explained it to us. And our Heater worked just fine.
JT and Jeff were professional, thorough and transparent about the work needing to be done. Will confidently choose them again to address any issues or replacements we have in the future.
Jodi was awesome, listen to my concerns and immediately called to get an appointment with senior tech out to make repairs.
Nicholas (Nick) was very helpful during my issues with my HVAC. Helped me diagnose why all of a sudden my heater and A/C units were coming on at the same time which will now help me save money on my bills. Very professional and helped share options for upgrading my HVAC. I highly recommend them and appreciate the service I received!
Jessie is a real professional. Thank you!
I've always had courteous, reliable service with Bell Bros. They are never pushy when introducing a new product.
Danny did a great job. He fixed a problem that was very difficult to find. He made an effort to get to our home early in the morning when the problem occurred (strange but true). He listened to us , was courtious and relentless in finding a hidden problem. The cost was covered under our warranty.
Very pleasant and knowledgeable serviceman. I hope he will always be the serviceman the company sends.
I have been using Bell Brothers for HVAC maintains and repair for 15+ years. They have been exceptional at maintaining and repairing my HVAC system. They provided the same prompt and excellent service when my water heater burst open. Bell Brothers replaced it the same day. Very happy member of Bell Brothers.
Technicians Adrian and Michael were very professional and courteous explaining in details the issues with my system and gave multiple options along with saving me money in a no pressure way. I would highly recommend and 10 stars to Adrian and Michael.
Great work
He is an amazing young man with great knowledge and great customer service
You all have always been very professional.And helpful with me. There has been a recent issue with a leak around the air conditioning install.And you all have come out to take a look.And are definitely helping me with the issue. Greatly appreciated.
Adrian was punctual, polite and knowledgeable. Even though it was raining, he remained focused and assessed the problem quickly and found us an equitable solution. His visit continued reinforcing out 5 star opinion of Bell Brother's HVAC team. Thank you again!
Jose was fantastic! Would highly recommend Bell Brothers!
Jose did a great job he was pleasant, professional, efficient, displayed expertise and was very patient in addressing all of my concerns.
Micah was great He was kind and courteous, very professional got my air conditioner up and running again awesome!
We had a huge duct and plenum issue that was quite complex. Christian our tech recognized it and brought his supervisor Justin in for another opinion…after discussing our issue with Brian the Sales Manager and Anthony the Service Manager the decision to perform our work with a nominal fee was made. The…
Andre was a great technician…so helpful, friendly, answered all questions…overall great service.
Excellent service
Trevor has excellent knowledge and expertise.
Bell Brothers is on the more expensive side of heating and air conditioning system repair and total replacement. That being said they do absolute fabulous job there are never any surprises if issues come up which several of them did when installing my new unit they handled it right away they were extremely…
In typical Bell Bros. fashion, Nick did a great job doing the annual maintenance on our home heating and air conditioning systems. He presented us with a potential problem, gave us a great quote, then performed the repair. Surprise! The quote was actually a little higher than what we paid. We’ve been with Bell…
The technician called prior to appointed time and was promptly on time. Was very efficient and thorough in his explanation as to what needed to be repaired. He kept me informed of what he was doing and what still needed to be done. He saved me a lot of money by offering a great program to have inspection again…
I joined Bell Bros. membership program after my heating system died the day after Christmas. As they say they are the "No Surprise Guys". They gave me a quote and following start of installation discovered additional problems in the attic structure. The called in an engineer and completed required repairs with no…
I've used Bell Brothers for a couple services now - a window replacement, clogged drain, and now hvac maintenance. They are always respectful, helpful, and generally well priced. My technician today for my HVAC was J.T., I appreciate how transparent they were about my quote for hvac repairs, and their advice about…
Adrian and Alex were amazing and explained everything well. Unfortunately, I'll have to get a new system but, all options were wonderfully explained. Would highly recommend.
Micheal was very polite and very knowledgeable.
fast and quick service
We have had Nicholas out for our HVAC system on a number of occasions and he is always very helpful, thorough, and provides great customer service. We always appreciate working with him.
Armando came saw and fixed my AC. He was friendly and informative and a pleasure to work with.
Micah was very pleasant and professional. He diagnosed the problem quickly and had our system repaired and run perfectly in a very short time.
Nick RULES!!! Absolutely saved the day, was straightforward and honest, talked me through the whole process. 10/10, great experience.
We were out of town and had someone house sitting and the AC went out! We called Bell Brothers and were given a time. The technician was running a bit late, so we thought we would need to reschedule. Michael M showed up within the window and stayed late into the evening getting a 30 year AC unit up and running! A…
What an amazing employee you have in Marvin H. friendly and Thorough all in one package. Thank you for a job well done
Customer service was fantastic thanks to Elijah!
Mario A. is a great employee. Keep up the great work.
Our tech Stephen was the best! Very thorough in his work! Super respectful.
Great service and cleaned my A/C unit and explained everything along the way! Very friendly and knowledgeable.
Honest review . A technician came out to check on my air conditioner that was not reaching temperature. The technician came out hooked up there gauges Told me everything looked okay .I noticed he had called his coworker, which ended up telling him that there indeed a problem instead of him figuring it out on his…
Amazing experience. Super easy to get an appointment. The tech was fantastic.
Technician was very professional and courteous. On time and explained everything he was doing and why. A great experience.
Responsive, professional, and quick turn around on installation. Explained everything, went over estimate, and kind of
We had Cory Cup service our HVAC. I called Bell Brothers and requested he be assigned to our accout for all future service. Excellent job.
Jose and Jeff where good at the job they did. And the price was fair.
Francisco was really a delight to deal with. He was personable, thorough, & kept me updated on everything he was doing & my options without any pressure.
William was extremely professional. I explained my situation and he wasn’t pushy at all. Gave me a couple options toward fixing my a/c and was very successful. I signed up for the maintenance plan because these guys are amazing.
I’ve always trusted Bell Brothers Heating and Air for their reputation, but my recent experience was deeply disappointing. The TRX valve on the air conditioning unit they installed was faulty, and what followed was a frustrating series of delays, poor communication, and lack of accountability. This all happened…
Excellent Professional Customer Service
Ryan was great. Quickly diagnosed the A/C problem. Installed a new condenser with a lifetime warranty.
Brian G was great very well trained and explained everything very throughly, Brain did a great job clearing my AC drain line very professional and kind.
Our service provider’Ryan’ is great thus far. Our first time using Bell Brothers for our HVAC/AC unit. Ryan explained everything he was going to do and follow up work needed. I’m sure we’ll give 5 stars, when service is performed/completed.
My A/C died early Friday evening. I called Bell Bros the next morning. Mario arrived about noon. As always with Bell Bros, he was courteous and very professional. The repair was very quick and inexpensive. We have used Bell Bros for seven years and have always been happy with their service.
Jose and the manager( I forgot his name) were awesome! Super professional, came out found the problem quickly, bypassed the ac unit so it would start cooling my house down immediately while they worked on replacing the contractor. Very knowledgeable and friendly. Will continue to use bell bros in the future!
Ruben A. was great. Polite, professional and addressed my HVAC issue. All around impressed with the service at Bell Brothers. They were recommended and didn't disappoint.
Nic was good. He didn’t have the correct fuse so returned the next day to replace the temporary fu that he installed.
Great response time! Courteous technician. Fix was easy, thank goodness. Nicholas G. wad awesome! Thank you!
Always impressed with the level of service and professionalism of the technicians. Our system had an issue and Danny identified the problem immediately and replaced a part in the AC compressor.
If you're going to call Bell Brothers be sure to open your checkbook really wide. The first time they came they told me I should rerun the vents in my attic to be more efficient and I think the price was $7000. More recently my air conditioning was not working and they came and told me the compressor motor on the…
Ruben came for my annual maintenance for heating. Super knowledgeable and great attitude. Thank you Ruben.
Always excellent service!
Plumbing and sewer issues are never easy or comfortable, but this was one of the most simple, quick, least invasive jobs I've ever been involved with, especially with the extreme weather we have had to deal with. Job well done.
Darryl Sr. was friendly, prompt and focused in on a minor condensation leak in my air conditioner and fixed it. Nice work.
Andrew came out to do mintenance check on our AC. He went up in the attic, took pictures, checked installation, air scrubber, and cleaned the unit itself. He also went outside and cleaned the unit, housing and made sure of the output. After he finished, he went through the pictures with us that he had taken and…
Their slogan, "good deeds done for free", doesn't apply when a service charge is due. i fixed the plugged drain pipe with a stick while the tech was still in the attic. a bug had plugged it up at the eave and a gallon of water came out. i had sent them the codes indicating water, yet there was no sign of water. he…
Our technician was very helpful and knowledgeable. He showed me pictures and explained what he had done and he was very thorough in his explanations. Bell Bros. Is the best.
Long time customer always top notch service Kenny n Jerry are cool but Bell Bros is mostly Shallon
Great service!
Had cooling problem he replaced a capacitor working great now
Ruben is the best HVAC technician. I waited 2 months just to get him to come and do the work.
I usually do not recommend products or services to friends or family. I would recommend Bell Brothers to anyone in need of a Heating or Air-conditioning problem. I cannot say enough about Tom R. who helped us with our A/C problem. If you decided to use their services you will not be disappointed.
Tech was great, identified the problem was a blockage in the AC condensation drain pipe and immediately repaired it.
Our HVAC failed and it took Bell Brothers only one day to install our new Bosch! Quiet and high tech!
First off, I want to commend technician Jared Stewart (Natomas/Sacramento) for his 5-Star service. He has been to my house a couple times to work on my AC and he has always been sociable, professional, and gets the job done right and quickly. I will officially be requesting him only because nowadays; customer…
Paid cash for new unit in 2021 2022 breaks takes 8 days to get part. Today, 2023, breaks again, same problem as last year A brand new unit In 2 years breaks in middle of heat wave again Defective unit, 2 years in a row! Never, ever again will buy anything from them Now waiting for how long for part In the meantime,…
Nice & friendly. Honest, always letting me know what was going on. Thank you for that.
ac was up and running in 15 min. i 4got his name but the thermostat was on but no response from the unit. he had to locate the lil fuse thats hidden inside the furnace it self and im telling you any other person woulda gave up and lied to get more cash out of me but he was a honest man and i greatly appreciate it. my kids do too
I’ve had bell brothers monthly maintenance program for years. They’ve always done great with the inspection as well as sharing their findings with me so that I understand. I’ve also had them do repairs & have always felt that I was being treated fairly & honestly. Would t trade them for anything.
The kings of the hard sell and over pricing. The experience is worse than buying a used car from Al Bundy. They are a high pressure sales group wanting to sign you up for monthly subscription maintenance fees. $100 just to look at you and they charged nearly $200 for a capacitor that costs $10 retail. Will tell you…
Excellent service, super friendly technician
Kong Vang is a wonderful technician and I’m always happy to have him out to my home. I had the 26 point AC maintenance check yesterday
Everyone I talked to from office, dispatch and the technician were professional and friendly. I will use them again
Very fast appointment. Marvin was truly caring and friendly and took care of the problem with minimal cost. Absolutely the best!
I just recently moved into my house and my toilet downstairs and thermostat were giving me issues. My toilet was severely clogged, my downstairs AC was not blowing, and my upstairs heater was not shutting off when it was scheduled too (my SMUD bill was being affected by this issue.) The heat was so bad upstairs that…
appreciate the professionalism and honesty - had a repair needed and they pointed out it was covered under warranty
They have always been friendly, knowledgeable and professional.
excellent information given for the need of another HVAC unit.
Tech was very pushy and rude. Not a good experience. Always like this company, but this tech was a problem
Very good service
Bought a nice big heat pump full system from them. Install will be on the 23rd of September. So far so good. Sales people were nice, technicians were nice for the check up. But we'll see what happens when everything is installed.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1208 | $26–$251 |
| A/C system maintenance | 757 | $26–$322 |
| Heating system maintenance | 395 | $19–$195 |
| Drain cleaning | 301 | $57–$393 |
| HVAC system repair | 299 | $161–$882 |
| Toilet repair | 295 | $124–$554 |
| A/C system repair | 218 | $104–$786 |
| Plumbing leak detection | 192 | $57–$506 |