Experts Reviews · Company report
Bell Brothers Electrical, Plumbing, Heating, & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Bell Brothers Electrical, Plumbing, Heating, & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 79% of gas contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 76% of gas contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 91% of gas contractors.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 74% of gas contractors.B
74

Reviews for your job

Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.

Bell Brothers Electrical, Plumbing, Heating, & Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.303
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$882
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 303 Google reviews tagged “HVAC system repair” · showing 40

sandra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

The technician and his supervisor were very competent and helpful. I would like him to service our equipment every time. I was impressed! Sandy Duveneck

Paid $1–100Great priceSliding glass door installation & replacementHVAC system repairA/C system maintenance
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Jalen was professional, polite, and very knowledgeable. He explain things in detail in a way I could understand.

Paid $1–200HVAC system repair
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Joseph was on time and very thorough. He explained his findings and our options and made an effort to lower the costs for us. He also kept everything neat as he worked. Very pleased with his service.

Paid $200–400Reasonable priceHVAC system repair
Sherman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

very good

Great priceHVAC system repairHeating system repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Collin was right on time. He fixed a small problem to save a big problem later. Great job all around.

Paid $1–200Not sureHVAC system repairService not listed
Waion11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

James is a well trained, experienced and mindful technician/inspector. He went through a detailed investigation and came up with repair suggestions for my consideration.

Not sureHVAC system repairHVAC system maintenanceService not listed
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Noah performed routine maintenance on our HVAC system. He was very nice, helpful, and was very clear when discussing his findings.

HVAC system repairHVAC system maintenanceA/C system maintenance
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Danny C. was very professional and was able to diagnose the issue very quickly.

HVAC system repair
ThelmaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We've had nothing but excellent service from Bell Bros. for both HVAC and plumbing issues. The service techs are very knowledgeable and thorough with the service they provide, and they explain everything to us in detail. Today we had Serge (for plumbing) and Zack (for HVAC) and they were excellent! They are our "go…

Paid $1–100Reasonable priceToilet repairHVAC system repairHVAC system maintenance
AARON3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our AC went out during a heatwave. We called Bell Brothers and they responded right away and sent a technician the same day. Out technician Sebastian did a great job for us. He was very professional and communicated our HVAC issues clearly while providing us with a detailed explanation of what was wrong and what…

Paid $400–600Reasonable priceHVAC system repair
VincentLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service, very professional....truly no surprises. I highly recommend it.

Paid $400–600Reasonable priceHVAC system repair
angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Scott Hamilton was our technician and he was wonderful! He is professional and personable and an all around good guy!

HVAC system repair
486indiagirl7tobe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

Replace aircon

OverpricedHVAC system repairHeating system installationHVAC duct & vent installation
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Needed my heating unit repaired, My tech was very helpful and professional and did the repair in very timely Extremely happy with Andrew and the results

Paid $1,000+Reasonable priceHVAC system repairA/C system repair
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bell, showed up on a Sunday morning to repair my AC that was not cooling the house during the heat wave. Jarel responded to the service call and immediately started diagnosing the issue. It turned out the coil was frozen over and the drain clogged. Jarel thawed the system and cleared the drain, restoring the system…

Paid $1–200Great priceHVAC system repairA/C system repair
BrianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

The technician is very professional, knowledgeable and seemed very concerned about are needs. He gave us a good price and a quick installation date. He is truly a great Bell Bros employee.

OverpricedHVAC system repair
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Nikolas did a great job. Thanks Nik.Great job Tanner. Thanks for your help.

Paid $200–400Great priceHVAC system repairHVAC system maintenance
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I never got a call that Braden was coming. Since we are out of town and our daughter was going to be there when he was going to arrive. I called the answering service and they said someone would get back to me, and nobody did. When I called I got the message that the company was having an employee meeting and never…

Paid $1–100Reasonable priceHVAC system repair+ Quality+ Professionalism+ Value
M.Local Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brian did an excellent job explaining that we have ducting, return issues. He checked, showed pictures he took and cleaned our air conditioning unit, and the main filter by the outside master bedroom’s door ceiling… will Recommend Bell Brothers to family and friends… for their commendable and Professional and highly trained Technicians!

HVAC system repairHVAC system maintenanceA/C system maintenance
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

The Technician was great unfortunately a 2nd bell employee who seem to be a salesmen was just set on selling me a new unit and finally said t h at they couldn't work on my unit. Andre suggested a few things we could try to get it to work and then they left

HVAC system repair
VuLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

The AI system confirmed an initial quote of $20; however, the technician requested a payment of $50 upon arrival. I was required to purchase a membership as a prerequisite for receiving service. Throughout the visit, the technician repeatedly questioned my residential status, prioritizing inquiries regarding my…

Paid $200–400Not sureHVAC system repair
BarbaraLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Technician Michael was very professional and gave me options. He left area clear of debris and job looks great. When he left I had peace of mind. I recommend Bell Bros. $$$ sometimes its worth the cost.

Paid $200–400Reasonable priceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent customer care and concern. They appreciate their clients. The tech was a fine diagnostician and got to the problem quickly and applied the solution. All the techs are clean courteous and professional. They have maintained our equipment like new for six years. I’m great full for the highj degree of professionalism.

HVAC system maintenance
MaryLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Antonio was very professional ,knowledgeable and efficient

Reasonable priceHVAC system repair
JackLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amador arrived on time and set about his work in a trough manner. I liked him so much that I signed up for the annual hvac, electrical and plumbing check up “club”.

HVAC system repair
AnthonyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional, timely knowledgeable and I just recently had the plumbing inspection that is included with my membership and I have to tell you that the technician came out with a trainee and really made me feel comfortable like I wasn’t under any pressure to feel like I had to get some unnecessary work done on my…

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional and very knowledgeable techs. Very happy with my Bell Brothers experience.

Reasonable priceHVAC system repairFaucet installationPlumbing leak repair
Jalapeno3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and good service Austin is very reliable and responsive

Paid $200–400Reasonable priceHVAC system repair
KevinLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys came out same day and were so easy to work with. My AC went out. They knew exactly how / where to diagnose and had it repaired in about 30 mins total. Great experience

HVAC system repairA/C system maintenance
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Andrew came and got the job done very professionally. He told me what was wrong and let me know everything that needed to be done, then he did it. Thank you, Andrew.

HVAC system repair
JeffLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was very good explaining the importance of cleaning the filters every 6 months. Very knowledgeable.

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
BeverlyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service nice employee.

Toilet repairWater heater installationGarbage disposal installation
Dustin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My AC went out during a heat wave and Wilbur saved the day with a quick diagnosis and fix. I will definitely use Bell Brothers again. Very professional, friendly, and knowledgeable technicians.

HVAC system repair
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Paolo quickly diagnosed blower issue with our AC. Looking forward to the installation of part as 100 degree temps approaching. Very friendly, knowledgeable technician.

Paid $2,000+Reasonable priceHVAC system repair
Hal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgeable, communicative and friendly.

Paid $400–600Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was knowledgeable, helpful, and clear about the diagnosis. He got our AC working again in short order.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan was awesome. Friendly and efficient. I highly recommend him

HVAC system repair
felipe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been on Bell Bros maintenance plan for over 10 years. Recently one of our HVAC units stopped working on a 95 degree weather day. Bell Bros sent service technician Paolo the next day at their first morning appointment. Paolo was professional and compassionate and quickly diagnosed the issue. He also performed…

HVAC system repair
TammyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Amazing communication and customer service. Thank you for having employee's like him.

HVAC system repairHVAC system maintenance
EsojLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andre was friendly, polite and very helpfull and knowlegeble with my problem. My hvac cooling problem was solve and will definitely recomend him and thos company to people i know and need this kind of services.

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance

Show more HVAC system repair reviews (263 more) →

Price

$83-76% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 46%Overpriced 5%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1208$26–$251
A/C system maintenance757$26–$322
Heating system maintenance395$19–$195
Drain cleaning301$57–$393
HVAC system repair299$161–$882
Toilet repair295$124–$554
A/C system repair218$104–$786
Plumbing leak detection192$57–$506

Compare with