Experts Reviews · Company report
Bell Brothers Electrical, Plumbing, Heating, & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Bell Brothers Electrical, Plumbing, Heating, & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 79% of gas contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 76% of gas contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 91% of gas contractors.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 74% of gas contractors.B
74

Reviews for your job

Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.

Bell Brothers Electrical, Plumbing, Heating, & Air for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Repair HVAC” · showing 40

Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

HVAC service.

Paid $1,000+Reasonable priceHVAC system maintenanceRepair HVAC
ThelmaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We've had nothing but excellent service from Bell Bros. for both HVAC and plumbing issues. The service techs are very knowledgeable and thorough with the service they provide, and they explain everything to us in detail. Today we had Serge (for plumbing) and Zack (for HVAC) and they were excellent! They are our "go…

Paid $1–100Reasonable priceToilet repairHVAC system repairHVAC system maintenance
ArtLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I've had many experiences with Bell Bothers at this point. They aren't the cheapest option, but there's a reason. They do great work that lasts. On the very rare occasion that they make an error, they fix it immediately. The price they quote is the price you pay. The technicians and operators are friendly and…

Plumbing leak detectionHVAC system maintenanceInstallation
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Bell Brothers technician, Paolo, was outstanding. Very professional, thorough, informative, and friendly.

Paid $1–200Reasonable priceRepair HVAC
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I consistently have had a great experience every time I've worked with Bell Brothers. From installing a full new HVAC system and water heater three years ago (where they helped me score the best rebates) to easy routine maintenance to always friendly technicians (Jared was the latest and he was rad!), I'm grateful…

Great priceOutdoor plumbing system repairWater heater installationHVAC system repair+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

Fantastic experiences with their HVAC technicians and assistance. Their membership is a great deal. The one plumber I had out to discuss their only whole-home filtration option was just a salesman, and did not understand plumbing, or the physical or scientific information behind water filtration. Not impressed with…

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Isaiah was very professional very polite and was able to diagnose and fix the problem with my heat pump very easily he did have a little difficulty in which the supervisor responded very quickly to help him but then he was able to figure it out he told me about the maintenance program which was a very good idea and…

Paid $1,000+Reasonable priceCleaningHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They came on time and repaired as promised. Only thing I don’t like is how Bell Brothers always tries to up sell for additional work. Otherwise they are great. 👍

Not sureHVAC system repairHVAC system maintenanceHeating system repair
Lynn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always professional and polite and on time. The service is excellent

Paid $1,000+Reasonable priceHVAC system maintenanceRepair HVAC
Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always professional clean and thorough

Paid $1,000+Reasonable priceGarbage disposal installationHVAC system repairHVAC system maintenance
GeraldineLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I love Bell Brothers and my technician Nick was amazing. He explained everything to me and really took his time to answer my questions. Blessings Gerrie Walker

Repair HVAC+ Value
TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Fixed a leak in my master bathroom of my modular home.

Paid $1–100Reasonable pricePlumbing pipe repair+ Responsiveness+ Professionalism
Kimberley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I previously wrote a review, but it seems it didn’t save, so I came back to write it up again — because the service absolutely deserves recognition. I had an excellent experience with Bell Bros thanks to Nicholas K, who came out to service my HVAC system. He encountered several unexpected challenges, and the job…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent installation
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bell Brothers and staff were absolutely wonderful throughout the process. Thank you for everything

Paid $1,000+Reasonable priceHVAC duct & vent repairHVAC duct & vent installationThermostat repair
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Bell Brothers for HVAC maintains and repair for 15+ years. They have been exceptional at maintaining and repairing my HVAC system. They provided the same prompt and excellent service when my water heater burst open. Bell Brothers replaced it the same day. Very happy member of Bell Brothers.

Reasonable priceWater heater installationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Explained everything and had the pictures to explain what was going on. Was willing to get into an in-depth discussion.

Paid $1,000+Not sureHeating system repairA/C system repairRepair HVAC
DanielLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bell Brothers is on the more expensive side of heating and air conditioning system repair and total replacement. That being said they do absolute fabulous job there are never any surprises if issues come up which several of them did when installing my new unit they handled it right away they were extremely…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I joined Bell Bros. membership program after my heating system died the day after Christmas. As they say they are the "No Surprise Guys". They gave me a quote and following start of installation discovered additional problems in the attic structure. The called in an engineer and completed required repairs with no…

CleaningInstallationHVAC system repair+ Quality+ Professionalism
Ane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent plumbing repair!

Plumbing leak detectionRepair HVACHeating system maintenance
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I use this company because I feel that they are trustworthy. They give a complete assessment of the situation, showing pictures and explaining in detail what problems they discover and how to solve them. I feel comfortable having their workers in my home and the quality of their work is evident.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Wayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, very thorough

Repair HVAC+ Responsiveness+ Quality
HarryLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Extremely thorough. Came out in early afternoon having called them in late morning. What a relief! Jared was the technician. Excellent!!

Repair HVACHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Faye13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Andrew came out to do mintenance check on our AC. He went up in the attic, took pictures, checked installation, air scrubber, and cleaned the unit itself. He also went outside and cleaned the unit, housing and made sure of the output. After he finished, he went through the pictures with us that he had taken and…

A/C system dismantlementHVAC system repairA/C system repair+ Value
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had a great service call today. Very happy to be part of the Bell Brothers Program

Heating system repairRepair HVAC
ChrisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

I would recommend Bell Brothers. The service guys are very personable and get the job done in a timely manner. They provide pictures and videos of the work. I would recommend Bell Brothers over all. I do think they are expensive but I guess you get what you pay for.

HVAC system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome service and the technician was outstanding

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The work was done very quickly

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian is a great service representative for Bell Brothers Plumbing Heating & Air. Service requests are easy to schedule and everything always works perfectly. Thanks for being on time too!!!

Install thermostatRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I have been using Bell Brothers for 23 years. They have replaced my HVAC system twice. Once when I bought the home and again 17 years later. I had them out today for repair on the A/C unit. $99 for the diagnostic fee. I can agree with that. The gentlemen was there for only 1 hour to fix the problem. The parts were…

Repair HVAC− Value
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

If I could give Bell Brothers negative stars I would. I was quoted 31k for a new HVAC System for a 1000 sq ft house. At the time I thought this was our only option, after much debate and other quotes we realized this was not right nor financially okay for us. We called the next day to cancel the job and were told a…

Repair HVAC− Professionalism
crlucas313 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serviceman Sal was great with the repair and explanation. Happy with his service.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very thorough through- out service! Great Job!

Repair HVAC+ Responsiveness+ Quality+ Value
JoJene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family has employed Bell Brothers for almost twenty years, for many different services. They are always professional, , prompt, take time to explain everything (repeatedly if necessary). They take steps to ensure they don't make or leave a mess. I recommend them without hesitation or limitation.

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
G.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

The service I received on the repairs for my A/C was frustrating. The technician arrived and subsequently deduced that I had to purchase parts for my system. The problem was that it took nearly three weeks in which to complete the repairs, while my family and I suffered through the the hottest, smoke-filled air…

A/C system repairRepair HVAC− Quality
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eric cane to our house for HVAC repair. He was very thorough . Shared all the information with us. We feel he is extremely good at his job. Thank him for us and thank y’all. We are very greattul. Phil & Amy Hoover

Repair HVAC+ Quality
curt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service. Very professional.

Repair HVAC
Katlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We had Steve and Tom come over a troubleshoot our AC issues. They were so friendly, and so helpful. I had to pay two other people to look at it first to no avail, and I was so relieved to discover this company. Thank you guys so much for all of your hard work, especially in this heat and bad air quality. You are so…

A/C system maintenanceHVAC duct & vent repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Sorry, but my interaction with Bell Bros was a disaster. I am a "club" member and called them when my ac stopped working. They came out (same day, which was great, but charged me $49) and told me that my motor and compressor were both bad. The tech said my capacitor was fine, but I needed to replace my motor and…

Repair HVAC− Quality− Value
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have used Bell Brothers over the last 25 years at my home, business and rental properties. Always satisfied. They are punctual hardworking and affordable.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Bell Bros completely replaced our air conditioning equipment and ductwork in our two story house. I design commercial hvac systems for a living. Our old system and ductwork was a mess in a super tight attic- noisy equipment and leaking ducts resulting in expensive electricity bills. Bell Bros had an excellent…

Install ACHVAC duct & vent installationHeating system installation

Show more repair HVAC reviews (21 more) →

Price

$83-76% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 46%Overpriced 5%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1208$26–$251
A/C system maintenance757$26–$322
Heating system maintenance395$19–$195
Drain cleaning301$57–$393
HVAC system repair299$161–$882
Toilet repair295$124–$554
A/C system repair218$104–$786
Plumbing leak detection192$57–$506

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