Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Bell Brothers Electrical, Plumbing, Heating, & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Bell Brothers Electrical, Plumbing, Heating, & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 79% of gas contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 76% of gas contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 91% of gas contractors.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 74% of gas contractors.B
74

Reviews for your job

Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.

Bell Brothers Electrical, Plumbing, Heating, & Air for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.300
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 300 Google reviews tagged “Toilet repair” · showing 20

Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

On time, rapid response.reasonble cost.good work. No complaints,

Toilet repair
Kirsten4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

BJay did a great job and was so pleasant.

Paid $200–300Not sureToilet repairHeating system maintenance
Raymond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Elvester was an excellent technician. He was clean and professional.

Toilet repair
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

He seems knowledgeable and did a thorough evaluation of my air conditioning. Very professional.

Reasonable priceToilet repairHVAC system maintenance
Frank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Professional and thorough. And quite reasonable.

Toilet repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Very pleasent service Rep Took care of my needs

Paid $1–100Great priceToilet repairHeating system repair
Corey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

On time and courteous.

Paid $1–200Great priceToilet repair
ThelmaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We've had nothing but excellent service from Bell Bros. for both HVAC and plumbing issues. The service techs are very knowledgeable and thorough with the service they provide, and they explain everything to us in detail. Today we had Serge (for plumbing) and Zack (for HVAC) and they were excellent! They are our "go…

Paid $1–100Reasonable priceToilet repairHVAC system repairHVAC system maintenance
Silvia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Another company no showed, just needed line to be snaked called Bell Brothers after 5pm, they arrived by 8 pm, and Kalie did an awesome job for a great price

Paid $1–200Great priceToilet repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Both employees arrived on time. After introducing themselves they immediately went to work. Worked all morning and afternoon. Asked good questions and responded to our questions without hesitation. Cleaned up after finishing and left no trash or mess. I will of course continue to use Bell Bros - no question.

Paid $1,600–1,800Reasonable priceToilet repairHeating system installationPlumbing leak repair+ Value
Jeannie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

My toilet has been having issues for years and had been fixed several times (with various reasons given), only to last a year or two. The Bell Brothers plumber was very friendly, explained the situation, made suggestions, and discussed items to consider. He is clearly knowledgeable and I appreciate his help. I now…

Toilet repair
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

The Bell Brothers service personnel are always polite, clean, and competent. I don't actually have a complaint (because I know how to say "No, thank you"), but every visit concludes with an attempt to up-sale us. They always find something more that needs to be fixed, and it's always something that should be done…

Paid $200–300Reasonable priceToilet repairHVAC system maintenance
Ithryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was very nice and did a great job for us.

Toilet repair
Patty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service and friendly. Thank you

Paid $1–200Toilet repair+ Quality+ Professionalism
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Technician was very professional and helpful.

Paid $2,000+Reasonable priceToilet repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Outstanding job

Paid $400–600Reasonable priceToilet repairHVAC system maintenance
Velina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Technician was on time and courteous. Professional and efficient. Very happy with this business.

Paid $1–100Great priceToilet repairDrain cleaning
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, he explained everything he did On the hvac & air conditioner. Excellent job!

Not sureToilet repair
Cecilia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He took care of the problem. Made our day.

Toilet repair
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miguel was very professional he explained what he was doing and the outcome of his work

Paid $1–200Great priceToilet repair

Show more toilet repair reviews (280 more) →

Price

$83-76% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 46%Overpriced 5%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1208$26–$251
A/C system maintenance757$26–$322
Heating system maintenance395$19–$195
Drain cleaning301$57–$393
HVAC system repair299$161–$882
Toilet repair295$124–$554
A/C system repair218$104–$786
Plumbing leak detection192$57–$506

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