Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Bell Brothers Electrical, Plumbing, Heating, & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Bell Brothers Electrical, Plumbing, Heating, & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 79% of gas contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 76% of gas contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 91% of gas contractors.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 74% of gas contractors.B
74

Reviews for your job

Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.

Bell Brothers Electrical, Plumbing, Heating, & Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.180
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 180 Google reviews tagged “Water heater installation” · showing 20

Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 hours ago★★★★★

Very satisfied 👍

Paid $1–200Great priceWater heater installation
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The technician was on time and performed his job and was quite professional about it, I would recommend him again an your company

Water heater installation
Eva4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

All the Bell Brothers service people are excellent at their jobs.

Paid $400–500Reasonable priceWater heater installation
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Bell Brothers come right out. They always give you a couple options of how to fix the problem, We always get the problem fix for a reasonable cost.

Paid $500–600Reasonable priceWater heater installationHVAC system maintenanceService not listed
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bell Bros is an Excellent company!! They installed a tankless water heater, and two new “breaker switch electrical”boxes. They were punctual, polite, very knowledgeable, best and clean👍🏻 I would recommend them without reservation!!

Paid $2,000+Reasonable priceWater heater installation
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Check the water heater out for any problems. Excellent job. Thank you.

Paid $1–200Reasonable priceHVAC system maintenance
Eva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great customer service

Paid $1–200Reasonable priceWater heater installation
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Matthew lucchesi was very informative and had great customer service!!!.....love you guys as a company!!!!

Reasonable priceWater heater installation
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Andrew arrived on time. He was pleasant and efficient. Took the full 60 minutes to check both HVAC & AC units. A job well done.

Water heater installationHVAC system maintenanceA/C system maintenance
Eugene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My first name is Eugene .. you need to correct it in all your communications

Paid $1,600–1,800Not sureToilet repairWater heater installationPlumbing leak detection
Shelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and explained the process, giving updates along the way.

Paid $1–200Great priceWater heater installation
Paul's1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Manny called/texted his ETA and was in time. We reviewed the plumbing problem, the services that would be needed, as well as the other, less pressing issues. Manny was able to clearly and quickly articulate the issues and proposed remedies/repairs in a swift manner. He showed me pictures of recent past jobs where…

Customer photo from Paul's's reviewCustomer photo from Paul's's review
Water heater installationPlumbing leak repairService not listed
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Sean was totally professional. He showed us all the curitsy. Loved his attitude. Job very well done

Paid $1–200Great priceWater heater installation
JenLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Finally a technician that didn't try to upsell me and tell me what horrible condition all of the systems (that Bell installed are no good and need to be replaced)..... I appreciate your honesty and integrity. I appreciate you being thorough! You're a super nice young Lad. It is clear you choose quality over quantity…

Paid $1–100Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good customer service, patient resourceful and detailed

Not sureWater heater installation
Estela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional service and knowledgeable technicians

Paid $1,000+Reasonable priceWater heater installationHVAC system maintenance
BeverlyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service nice employee.

Toilet repairWater heater installationGarbage disposal installation
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you, guys .I didn't know bad people in Bell Brothers. Thank you for help, for patience.

Reasonable priceWater heater installationA/C system maintenanceFaucet installation
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Eduardo Almanza was pleasant & professional today in servicing my HVAC for the 1/2 yearly check up.

Paid $2,000+Great priceWater heater installationHeating system maintenance
DebbieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Everyone was so nice at the initial visits. I feel very confident that I will receive excellent service, with the job beginning today. I signed up for a membership, as I think I will be using Bell Brothers for numerous projects in the future.

Paid $1,000+Not sureToilet repairWater heater installationPlumbing pipe repair

Show more water heater installation reviews (160 more) →

Price

$83-76% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 46%Overpriced 5%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1208$26–$251
A/C system maintenance757$26–$322
Heating system maintenance395$19–$195
Drain cleaning301$57–$393
HVAC system repair299$161–$882
Toilet repair295$124–$554
A/C system repair218$104–$786
Plumbing leak detection192$57–$506

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