Experts Reviews · Company report
Bell Brothers Electrical, Plumbing, Heating, & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Bell Brothers Electrical, Plumbing, Heating, & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 79% of gas contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 76% of gas contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 91% of gas contractors.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bell Brothers Electrical, Plumbing, Heating, & Air is better than 74% of gas contractors.B
74

Reviews for your job

Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.

Bell Brothers Electrical, Plumbing, Heating, & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 76 Google reviews tagged “Water heater repair” · showing 40

Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Jordon was great, not only repaired my water heater, he explained everything in detail about replacing my electrical panel, which I will be replacing. He was patient with the questions I asked, very professional and kind. Highly recommend him. Thank you, Jordon

Great priceWater heater repair
Homer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

was very happy with result agent was able fix it with leddle work so cost was onjy members share thank you much,,homer the service would be much better if we dood have a receipt for are payment thanks again.

Paid $100–200Reasonable priceGarbage disposal installationA/C system maintenanceHeating system repair
RobinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Serge carefully explained every detail of the work he recommended beyond what I'd ordered. When he found something else that needed to be corrected, he did that for no additional charge, even though it took quite a while. Helpful and a great work ethic.

Paid $2,000+OverpricedWater heater repair
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James is very professional, knowledgeable and friendly.

Paid $1–200Not sureWater heater repair
Jaime1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We hadn’t had hot water for over a week - long story- but I called Bell Brothers Wed morning and Wed morning Nate showed up. I think I love Nate and I told him so. In five minutes or less Nate had the hot water restored and he was an absolute delight to interact with. Very efficient. Very friendly. Very thorough. Thank you NATE!

Paid $1–200Great priceWater heater repair
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you for the wonderful service today

Not sureWater heater repair
DrewLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Plumbing Maintenance & Inspection

Paid $400–600Reasonable priceToilet repairPlumbing leak detectionWater heater repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Again Bell Brothers are my Heroes..

Paid $1–200Great priceWater heater repair
SJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent ! Suggest to them that they summarize the situation at the near completion of work to be sure the homeowner understands How to best use any newly installed equipment or any changes. Very helpful and careful, and knowledgeable crew and lead persons. Will look for other repair/ replace services supplied by Bell based on this experience.

Great priceWater heater repair
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Very professional

Water heater repair
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This Company came highly recommended to me, and while, granted, I've only had a diagnostic performed so far, with another appointment scheduled this evening to go over my repair/replace options, I am already impressed by their level of service. ***edit*** I have since hired this Company for my new furnace and new…

Heating system installationInstall ACWater heater repair
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I consistently have had a great experience every time I've worked with Bell Brothers. From installing a full new HVAC system and water heater three years ago (where they helped me score the best rebates) to easy routine maintenance to always friendly technicians (Jared was the latest and he was rad!), I'm grateful…

Great priceOutdoor plumbing system repairWater heater installationHVAC system repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had a water heater issue... had to order part from manufacturer. Will have to come back to fixture the issue

Paid $1–100Great priceWater heater repair
Cee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Johnny was on time, extremely professional, and serviced my water heater. He showed me the color of the water prior to draining and the color after draining. He also educated me on the expansion valve/unit. I have been in my home for many years but Johnny was the first to show me where to turn the water off…

Heating system repair+ Professionalism
redlantern1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service visit from Jordan and John. Preventative maintenance care. Everything is explained professionally and in details. They are very polite and efficient. All checkpoints are taken care with reasonable time. Prior to visit: there was a phone call to estimate arrival time with picture of the technician.…

HVAC system maintenanceA/C system maintenanceHeating system repair
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Austin and Jayden (?) Arrived as scheduled, were very professional and courteous, and my cat. Patti, liked them both. Before and after the service they briefed me on what they were going to do and what they had done. 👍👍

Paid $1–100Great priceWater heater repair
Greyson6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sergey was knowledgeable, skilled, and kind. We will use this company with any future plumbing issues.

Great pricePlumbing leak detectionFaucet repairWater heater repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional

Paid $1–100Reasonable priceWater heater repair
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Ridiculous to up charge a $20 part to $700. Didn’t apply the service charge to our total bill and used a $100 off coupon we had to cover the service charge instead. Wasn’t an itemized bill. Took 15-20 min maybe to install the $20 part and slapped us with a $700. Called and spoke to management after and was basically…

Paid $600–700OverpricedWater heater repair
karenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bell brothers is always great and professional. Terrell was a very nice and knowledgeable. He called about 15 minutes before he arrived. This time was Nicholas and he was great too.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceWater heater repair
N.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy experience. My technician, Quinten, kept me informed at every step and helped me understand my water heater repair, which I greatly appreciate. I have zero complaints and will use the service again.

Water heater repair
Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★

Years ago, we were a Bell Brothers Member. They helped us fix a problem with our HVAC. At the time, they were very professional and fixed our AC. With that said, our tankless hot water heater started to leak, so naturally we called Bell Brothers. There Technician Manuel came out, looked at the problem, came up with…

Paid $500–600OverpricedWater heater repair
JefferyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Ryan and Jordan were great at assessing what needs to get done.The work starts next week so we'll see how we'll that goes.

Paid $1,000+Not sureToilet repairPlumbing pipe repairFaucet repair
susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Bell bros consistently provides excellent, friendly service. I’ve used them for years.

Paid $400–500Reasonable priceHVAC system maintenance+ Punctuality+ Value
sandmhorn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

There was a next day response to a heat pump water heater problem. The same technician with knowledge of the problem returned the day after a new part was received from MA and repaired the water heater very quickly.

Paid $400–500Reasonable priceWater heater repair
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service..wonderful customer service, with friendly knowledgeable crew.

HVAC system maintenanceWater heater repair+ Value
Jerri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Michael was courteous, efficient and prompt. He was able to diagnose the issue with my water heater pretty quickly. Unfortunately, I need a new water heater. Bell Brothers will be replacing soon.

Paid $1–100Reasonable priceWater heater repair
Marcia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Scott was personable and professional. I appreciate the service he provided

Paid $1,000+Reasonable priceWater heater repair
Leonardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bell Brothers representative that was over was very professional, timely and very efficient. Highly recommend the firm for their excellent staff and warranty coverage. B

Paid $1–100Great priceWater heater repair
vlad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Manny was super fast, friendly, efficient. Great knowledge and service. Thanks bell brothers

Paid $1,000+Reasonable pricePlumbing leak detectionWater tank installationWater tank repair
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nice workmanship.

Paid $1,000+Reasonable priceWater heater repair
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Kenneth responded on the same day to an emergency fix of the water heater and got the system working again. Thank you!

Water heater repair
melinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very up front with us on the issue with our water heater and the options for repair. Eddie was great, personable, and helpful. He let us know it was under warranty with the manufacturer and made the process easy for me to know the next steps for me to reach out and get the process started.

Paid $1–100Water heater repair
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once warranty part came in called Bell bros and had an appointment same day to install part. Technician came within slotted time frame and performed work needed. Explained issue with bad part and and cleaned up after work was done. Thank you

Paid $400–500Reasonable priceWater heater installationWater heater repair
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was thorough, timely, and professional. We discussed areas of concern and items that should be replaced. Thanks, John.

Plumbing pipe repairWater heater repairPlumbing leak repair
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Your tech, Logan, was professional, knowledgeable, courteous, and very personable. He reviewed with me all of his findings in a logical and easy to comprehend manner. Logan represents your company very well and is true asset for Bell Brothers.

Paid $1–100Reasonable priceWater heater repair
Angelina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing worker, he needs a raise for work ethics, people skills, and great at explaining what’s going to be done.

Not sureWater tank repairWater heater repair
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Bell Bros associates Jordan and Mahir arrived on time. They were both clean, courteous, and professional. They answered my questions (including a couple very naive ones) patiently, and explained everything clearly. They were neat, and considerate of our home. I look forward to the next time I can call Bell Bros.!

Plumbing pipe repairWater heater repair
Brad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Vincent arrived on time, listened to my concerns, worked efficiently and made appropriate suggestions. Highly recommended

Reasonable priceWater heater repair
CoryLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Tech very friendly and professional. He was unable to diagnose issue, but seemed very able to sell some sort of whole home maintenance plan for around $300. Wasn’t interested because why by product from someone who can’t fix/diagnose the existing issue. Also wanted to sell me a replacement tankless water heater…

Paid $1–100Reasonable priceWater heater repair

Show more water heater repair reviews (36 more) →

Price

$83-76% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 46%Overpriced 5%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1208$26–$251
A/C system maintenance757$26–$322
Heating system maintenance395$19–$195
Drain cleaning301$57–$393
HVAC system repair299$161–$882
Toilet repair295$124–$554
A/C system repair218$104–$786
Plumbing leak detection192$57–$506

Compare with