How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%91+12.9Replies to reviews 7%74+5.2Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBell Brothers Electrical, Plumbing, Heating, & Air
Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 12,164 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bell Brothers Electrical, Plumbing, Heating, & Air for 8 kinds of job.
Bell Brothers Electrical, Plumbing, Heating, & Air for water heater repair
Clear ✕All 76 Google reviews tagged “Water heater repair”
Jordon was great, not only repaired my water heater, he explained everything in detail about replacing my electrical panel, which I will be replacing. He was patient with the questions I asked, very professional and kind. Highly recommend him. Thank you, Jordon
was very happy with result agent was able fix it with leddle work so cost was onjy members share thank you much,,homer the service would be much better if we dood have a receipt for are payment thanks again.
Serge carefully explained every detail of the work he recommended beyond what I'd ordered. When he found something else that needed to be corrected, he did that for no additional charge, even though it took quite a while. Helpful and a great work ethic.
James is very professional, knowledgeable and friendly.
We hadn’t had hot water for over a week - long story- but I called Bell Brothers Wed morning and Wed morning Nate showed up. I think I love Nate and I told him so. In five minutes or less Nate had the hot water restored and he was an absolute delight to interact with. Very efficient. Very friendly. Very thorough. Thank you NATE!
Thank you for the wonderful service today
Plumbing Maintenance & Inspection
Again Bell Brothers are my Heroes..
Excellent ! Suggest to them that they summarize the situation at the near completion of work to be sure the homeowner understands How to best use any newly installed equipment or any changes. Very helpful and careful, and knowledgeable crew and lead persons. Will look for other repair/ replace services supplied by Bell based on this experience.
Very professional
This Company came highly recommended to me, and while, granted, I've only had a diagnostic performed so far, with another appointment scheduled this evening to go over my repair/replace options, I am already impressed by their level of service. ***edit*** I have since hired this Company for my new furnace and new…
I consistently have had a great experience every time I've worked with Bell Brothers. From installing a full new HVAC system and water heater three years ago (where they helped me score the best rebates) to easy routine maintenance to always friendly technicians (Jared was the latest and he was rad!), I'm grateful…
Had a water heater issue... had to order part from manufacturer. Will have to come back to fixture the issue
Johnny was on time, extremely professional, and serviced my water heater. He showed me the color of the water prior to draining and the color after draining. He also educated me on the expansion valve/unit. I have been in my home for many years but Johnny was the first to show me where to turn the water off…
Excellent service visit from Jordan and John. Preventative maintenance care. Everything is explained professionally and in details. They are very polite and efficient. All checkpoints are taken care with reasonable time. Prior to visit: there was a phone call to estimate arrival time with picture of the technician.…
Austin and Jayden (?) Arrived as scheduled, were very professional and courteous, and my cat. Patti, liked them both. Before and after the service they briefed me on what they were going to do and what they had done. 👍👍
Sergey was knowledgeable, skilled, and kind. We will use this company with any future plumbing issues.
Very professional
Ridiculous to up charge a $20 part to $700. Didn’t apply the service charge to our total bill and used a $100 off coupon we had to cover the service charge instead. Wasn’t an itemized bill. Took 15-20 min maybe to install the $20 part and slapped us with a $700. Called and spoke to management after and was basically…
Bell brothers is always great and professional. Terrell was a very nice and knowledgeable. He called about 15 minutes before he arrived. This time was Nicholas and he was great too.
Easy experience. My technician, Quinten, kept me informed at every step and helped me understand my water heater repair, which I greatly appreciate. I have zero complaints and will use the service again.
Years ago, we were a Bell Brothers Member. They helped us fix a problem with our HVAC. At the time, they were very professional and fixed our AC. With that said, our tankless hot water heater started to leak, so naturally we called Bell Brothers. There Technician Manuel came out, looked at the problem, came up with…
Ryan and Jordan were great at assessing what needs to get done.The work starts next week so we'll see how we'll that goes.
Bell bros consistently provides excellent, friendly service. I’ve used them for years.
There was a next day response to a heat pump water heater problem. The same technician with knowledge of the problem returned the day after a new part was received from MA and repaired the water heater very quickly.
Great service..wonderful customer service, with friendly knowledgeable crew.
Michael was courteous, efficient and prompt. He was able to diagnose the issue with my water heater pretty quickly. Unfortunately, I need a new water heater. Bell Brothers will be replacing soon.
Scott was personable and professional. I appreciate the service he provided
Bell Brothers representative that was over was very professional, timely and very efficient. Highly recommend the firm for their excellent staff and warranty coverage. B
Manny was super fast, friendly, efficient. Great knowledge and service. Thanks bell brothers
Nice workmanship.
Kenneth responded on the same day to an emergency fix of the water heater and got the system working again. Thank you!
Very up front with us on the issue with our water heater and the options for repair. Eddie was great, personable, and helpful. He let us know it was under warranty with the manufacturer and made the process easy for me to know the next steps for me to reach out and get the process started.
Once warranty part came in called Bell bros and had an appointment same day to install part. Technician came within slotted time frame and performed work needed. Explained issue with bad part and and cleaned up after work was done. Thank you
John was thorough, timely, and professional. We discussed areas of concern and items that should be replaced. Thanks, John.
Your tech, Logan, was professional, knowledgeable, courteous, and very personable. He reviewed with me all of his findings in a logical and easy to comprehend manner. Logan represents your company very well and is true asset for Bell Brothers.
Amazing worker, he needs a raise for work ethics, people skills, and great at explaining what’s going to be done.
The Bell Bros associates Jordan and Mahir arrived on time. They were both clean, courteous, and professional. They answered my questions (including a couple very naive ones) patiently, and explained everything clearly. They were neat, and considerate of our home. I look forward to the next time I can call Bell Bros.!
Vincent arrived on time, listened to my concerns, worked efficiently and made appropriate suggestions. Highly recommended
Tech very friendly and professional. He was unable to diagnose issue, but seemed very able to sell some sort of whole home maintenance plan for around $300. Wasn’t interested because why by product from someone who can’t fix/diagnose the existing issue. Also wanted to sell me a replacement tankless water heater…
Nate is a very knowledgeable & personable gentleman.
He was good and effective, and knows what he is doing.
Good service! Good communication skills!
Prompt scheduling and arrival. Technician gave an INTENSELY STRONG sales pitch for services we did not need or want. Cost to simply relight the pilot light on our water heater was rather high.
I had a fairly complicated electric job come up in my rental property. Not only was this team able to come out same day, they also did a great job of thoroughly explaining the work that needed to be done and how much it was going to cost. I'm genuinely impressed by the customer service and kindness expressed by…
Alfonso A. Was very polite and professional. He took a look around my home and explained issues throughly. A super nice employee and representation of the company.
Wonderful experience from the first intake call to the service appointment. They arrived quickly, diagnosed the issue and promptly fixed the problem. The service technicians were knowledgeable, friendly and efficient!
Excellent job. Manny was fantastic, he was quick and explained everything.
Scott was the best! Polite, explained, the issue and did his magic!
Bell Brothers technicians are always professional. Eddie Gonzalez was thorough and explained all aspects of my water heater repair.
Great experience...
Bell experience is normally all good
Tech was very knowledgeable and answered our questions. Best service for our problem. Will definitely use Bell Bros again.
Matt P, Samuel B and Victor A installed a new HVAC system for us. They were all very professional and kind. They answered all my questions even in the middle of their working. They also cleaned up everywhere the work was done. Very nice gentlemen.
Keith Lettier was amazing, explained everything and fixed the issue! I've had great experiences with every tech that has been sent out.
Kong was very nice and professional. He explained the tests performed so that I understood.
We called Bell Brothers to check on a tankless water heater. The technician (Lawrence) was prompt, professional, and did a great job diagnosing the issue. He gave us recommendations that we will take into consideration. Great Job Bell Brothers and their Employees from the Start till Conclusion.
Keith the technician was great. Very knowledgeable, professional, informative, friendly. Unfortunately, today it is not easy to find a technician that really loves what they do for a living - Keith loves his profession and is excellent at what he does.
The technicians are very knowledgeable and the office staff keeps you in the loop as to arrival time etc. I'm especially impressed with the willingness to explain things to me and my favorite technicians are Keith Lettier and Brian.
The technician was on time, very knowledgeable and friendly. Carlos did a good deed for me without any hesitation.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1208 | $26–$251 |
| A/C system maintenance | 757 | $26–$322 |
| Heating system maintenance | 395 | $19–$195 |
| Drain cleaning | 301 | $57–$393 |
| HVAC system repair | 299 | $161–$882 |
| Toilet repair | 295 | $124–$554 |
| A/C system repair | 218 | $104–$786 |
| Plumbing leak detection | 192 | $57–$506 |
