iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%84+23.7Replies to reviews 8%86+7.1Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 49 bakeriesiPosition by Experts Score among all companies we track in this category. · better than 81%
4.8★★★★★296 Google reviews · 24 photos
94%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bella Macaron & Coffee Shop 4.8 out of 5 based on 296 reviews, with the owner responding to 82% of them. Customers frequently praise the extensive gluten-free menu, including macarons, bagels, and breakfast items, along with friendly service and reasonable pricing for most baked goods. However, several low-star reviews criticize the shop for slow service during peak times, inconsistent macaron texture, and perceived overpricing for certain sweets.
Google rating: 4.8 out of 5 from 296 reviews (94% five-star).
Reviews on this page: 296 Google reviews (258 with written comments, 63 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 29, 2026.
Service: Bakery serving Westminster, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other bakeries
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bella Macaron & Coffee ShopBakeries median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bella Macaron & Coffee Shop: 85/100 on this factor. Category median: 72.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bella Macaron & Coffee Shop: 84/100 on this factor. Category median: 77.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bella Macaron & Coffee Shop: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bella Macaron & Coffee Shop: 86/100 on this factor. Category median: 31.A
86
Bar = this company · dark tick = category median.
Star ratings
296 Google reviews we collected
4.8of 5
5 stars27794%
4 stars62%
3 stars31%
2 stars21%
1 star83%
Praise vs complaints
Phrases our text analysis found in 258 written reviews
93%praise
Praise15193%
Complaints117%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7949%
Would recommend3522%
Price & value1811%
Speed & response96%
Quality & results85%
Communication74%
Honesty & trust64%
What customers talk about
We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The coffee was great, and the staff were so friendly and welcoming.”
“99 Macroon cup the lady who served us was rude kinda snobby when I asked how much and to be honest they are overpriced for super hard Macroon they wer…”
“Highly recommend it all, and don't forget the pup macarons for your furry friends!”
“Friendly staff, cute little outdoor sitting, reasonable prices.”
“…was rude kinda snobby when I asked how much and to be honest they are overpriced for super hard Macroon they were so hard for us to chew that it broke…”
“Not only did they deliver on time, but the macarons turned out amazing.”
“We warmed them to room temperature and enjoyed each thoroughly, thank you!”
“Horrible service.”
“They were easy to work with and it was so delicious.”
“As a person with Celiac Disease, I know I can trust that whatever food I get here is going to be safe for me to eat.”
People customers mention
Heather14 reviews
Macarons11 reviews
France4 reviews
Broomfield3 reviews
Liz3 reviews
Italian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAshleyLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Their gluten free breakfast burritos were absolutely delicious! My daughter loved their bagels, and that says a lot because she is extremely picky when it comes to bagels! They also offer gluten free bagels, which I didn’t get a chance to try, but I love that they have the option. The gluten free cinnamon rolls were…
JJulieanneLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Um heck yes! So happy I found this. As a gluten free person I never get to indulge. I don’t know what magic they’re doing, but all the gluten free stuff is incredible. The eclairs are especially unreal. Gluten free bagel is rare perfection. Yummy drinks too! Friendly staff, cute little outdoor sitting, reasonable…
AAmyLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everything I eat there is wonderful! Gluten free bagel sandwich and many macarons! We also had them do our Wedding cake and it was fantastic! They were easy to work with and it was so delicious. Thanks so much for our perfect cake!
MMegan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Loveeeeeeee this place! Great breakfast sandwiches, had the bacon veggie today and it was DELICIOUS. Staff is always friendly and welcoming. Thank you ladies!
JJessica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
First time soooo many gluten free items!!! I do not have an allergy but a sensitivity so I’m not sure if it was celiac safe. Not everything was so yummy!!!
BBrandyLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely adorable store, from the cute patio setup outside to the bright and cheerful decor inside. The selection of macarons are always delicious, with one special one larger (like the Minnie mouse one in the pic), right now there's fall flavors as well. And they are delicious! True flavors, not overwhelming (the…
Their gluten free breakfast burritos were absolutely delicious! My daughter loved their bagels, and that says a lot because she is extremely picky when it comes to bagels! They also offer gluten free bagels, which I didn’t get a chance to try, but I love that they have the option. The gluten free cinnamon rolls were amazing, too! The coffee was great, and the staff were so friendly and welcoming. It’s always nice to find a place with delicious gluten free options. We will definitely be back!
J
JulieanneLocal Guide · 36 reviewsiTotal number of Google reviews Julieanne has written across all businesses on Google Maps, not just this one.
Um heck yes! So happy I found this. As a gluten free person I never get to indulge. I don’t know what magic they’re doing, but all the gluten free stuff is incredible. The eclairs are especially unreal. Gluten free bagel is rare perfection. Yummy drinks too! Friendly staff, cute little outdoor sitting, reasonable prices. Perfect spot for breakfast and a treat. Will be back asap.
A
Amy MarrLocal Guide · 45 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Everything I eat there is wonderful! Gluten free bagel sandwich and many macarons! We also had them do our Wedding cake and it was fantastic! They were easy to work with and it was so delicious. Thanks so much for our perfect cake!
M
Megan A11 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Loveeeeeeee this place! Great breakfast sandwiches, had the bacon veggie today and it was DELICIOUS. Staff is always friendly and welcoming. Thank you ladies!
Price per person: $10–20
J
Jessica McNeil3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
First time soooo many gluten free items!!! I do not have an allergy but a sensitivity so I’m not sure if it was celiac safe. Not everything was so yummy!!!
Order type: Take out
Price per person: $1–10
Noise level: Very quiet
Group size: 2 people, 3-4 people
B
Brandy FormanekLocal Guide · 56 reviewsiTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
Absolutely adorable store, from the cute patio setup outside to the bright and cheerful decor inside. The selection of macarons are always delicious, with one special one larger (like the Minnie mouse one in the pic), right now there's fall flavors as well. And they are delicious! True flavors, not overwhelming (the pumpkin chai was balanced), the cookies are cold (like macarons should be) but not frozen, so we can eat them in the car.
It's worth the drive from Loveland, definitely a week earned treat after a visit to children's.
K
kelsie carrLocal Guide · 94 reviewsiTotal number of Google reviews kelsie has written across all businesses on Google Maps, not just this one.
Such a cute shop, and lovely staff! I ordered an iced dirty chai latte and a macaron and both were great. So many indulgent gluten free options, both sweet and savory.
Price per person: $10–20
Noise level: Quiet, easy to talk
Group size: 2 people
A
Autumn FieldsLocal Guide · 21 reviewsiTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
So cute, solid eclairs macrons and coffee and a sweet little space
Just know before you go there’s not too much seating/limited table space but we didn’t have an issue finding a spot to enjoy our treats
Order type: Dine in
Meal type: Breakfast
Price per person: $20–30
Noise level: Quiet, easy to talk
E
Erin MooreLocal Guide · 13 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Bella has a rotating and creative macaron flavor set. I love stopping in to make a custom dozen. The shop is so cute and has an adorable patio area with coffee and pastries too. I can’t get enough of this place. This is your sign to go get yourself some macarons. You deserve it.
