Experts Reviews · Company report
Bella on the Bay logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%45+3.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Bella on the Bay

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 264 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bella on the Bay is better than 90% of beauty salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bella on the Bay is better than 87% of beauty salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bella on the Bay is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bella on the Bay is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bella on the Bay is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bella on the Bay is better than 45% of beauty salons.C
45

Reviews for your job

Customers hired Bella on the Bay for 8 kinds of job.

Bella on the Bay for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$32–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 87

All 28 Google reviews tagged “Haircut”

AllysonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Trinity is amazing!!

Paid $200+Shampoo & conditioningEyebrow beautificationEyebrow shaping
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had my hair colored and cut by Trinity. I am mostly grey and she did a fabulous job in blending my color. My family can’t say enough about my cut and style. Great job Trinity!

Customer photo from Wendy's review
Paid $180–200HaircutHairstylingService not listed
Mari8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My Stylist, Trinity, was excellent at getting my extra coarse and thick mane back in shape. She was able to add long layers and thin out the crown without cutting too much! She also spent considerable time teaching me again how to achieve the desired “ beach wave” style I prefer. She is also knowledgeable about…

Paid $80–100Shampoo & conditioningBlowoutsHaircut
ElisaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got in for a last minute appointment for a haircut today. That alone was great! First time with Trinity and she was amazing. She really took her time to figure out what would be a great cut for my hair. She took her time to cut it and style it. I love my haircut. It's the best one I've gotten in years! So glad I decided to come to Bella's today.

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Audrey is great! Gets it right with color and does a nice cut.

Paid $200+HaircutHairstyling
YuliaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I absolutely love my hair cut with Morgan. It turns out so gorgeous. We did balayage, which gives such a soft, natural look to the hair. I love how Morgan was incredibly friendly and detail-oriented, and very meticulous in the best way. You can tell she really cares about her work. I also got massage in this place, which was incredible too.

Paid $200+HaircutHairstylingBalayage
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can count on Bella on the Bay for a great cut and style. I’m thankful they are close by.

Paid $60–80BlowoutsHaircutHairstyling
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience as usual. Toni is the best!

Paid $60–80Haircut
TL9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing service. Love Morgan work. She listen to what you want and she does beautiful work. Ali thank you for your recommendation

Paid $140–160BlowoutsHaircutService not listed
Bryce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bella on the Bay is going to extraordinary lengths for its customers to minimize the risk of COVID-19. As an individual in a high risk category I recently booked a men's haircut at Bella. A sign at the door, long before the state-issued mandate, said that masks were necessary to enter. Immediately inside a…

Paid $40–60Haircut+ Cleanliness+ Quality+ Professionalism
Susanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Sandy - pedicure and manicure. I highly recommend her! Audrey colors and cuts my hair - she is fabulous as well. Great experience! I could not be happier!

Paid $100–120Shampoo & conditioningHaircutHairstyling
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Audrey did a wonderful job cutting my hair and putting in highlights I She is very professional and easy to work with

Paid $60–80Shampoo & conditioningHaircut
MelanieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Audrey does a fabulous job with cut, color and styling! Thanks so much. See you next time.

Customer photo from Melanie's review
Paid $200+Shampoo & conditioningHaircutHairstyling
Lindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Audrey and the rest of the staff. It’s a very convenient location for me and Audrey always makes sure my color looks good.

Paid $180–200HaircutBalayage
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley and Audrey brought their “A” 😊 games to my daughter and my appts this afternoon. It was an epic mom/daughter experience. Lots of laughs and A+ cuts.

Haircut
ChristaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Audrey did an amazing job with my cut and balayage color! Definitely recommend!

Haircut
TeriLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a wonderful experience with Morgan for a total color and partial foils. She did a very thorough job, covering my "stubborn gray roots" I love the softness of my hair and the overall color looks fresh and natural! My shampoo with scalp massage was so relaxing ! I appreciate the time and effort taken by Morgan and look forward to seeing her again

Paid $120–140HaircutService not listed
Michele13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Audrey is great! She did just what I asked her to do. Loved the.smell of the shampoo and conditioner used also...so I bought it.

Paid $40–60HaircutShampoo & conditioning
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a great experience. Love getting my hair done here. Facials are also wonderful.

Paid $160–180HaircutHairstyling
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a wonderful experience

Haircut
trunetteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!! HIGHLY RECOMMEND Jade S 5 stars!!

HairstylingHaircut
ZachLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you are a man looking for a great cut I highly recommend Dan. His bald fade skills are on par along with his eye for detail and willingness to listen to your feedback/work with you on what you are looking for.

Haircut
Kristi4 months ago★★★★★

Rating only, no written review.

Paid $140–160HaircutService not listed
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Customer photo from Shelly's review
Paid $100–120Haircut
Dulce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Haircut
Darrell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Haircut
Madison5 years ago★★★★★

Rating only, no written review.

HaircutSkin treatments
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Haircut

Price

$116+43% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Massage31$108–$168
Haircut28$32–$79
Hairstyling19$30–$79
Shampoo & conditioning16$63–$139
Eyebrow beautification10—
Skin treatments8$103–$246
Blowouts7$43–$99
Eyebrow shaping6—

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