Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Bella on the Bay logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%45+3.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Bella on the Bay

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 264 Google reviews

📞 Call (952) 474-5005Request a call backWebsite ↗

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bella on the Bay is better than 90% of beauty salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bella on the Bay is better than 87% of beauty salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bella on the Bay is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bella on the Bay is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bella on the Bay is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bella on the Bay is better than 45% of beauty salons.C
45

Reviews for your job

Customers hired Bella on the Bay for 8 kinds of job.

Bella on the Bay for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 85

All 19 Google reviews tagged “Hairstyling”

AllysonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Trinity is amazing!!

Paid $200+Shampoo & conditioningEyebrow beautificationEyebrow shaping
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had my hair colored and cut by Trinity. I am mostly grey and she did a fabulous job in blending my color. My family can’t say enough about my cut and style. Great job Trinity!

Customer photo from Wendy's review
Paid $180–200HaircutHairstylingService not listed
Mari8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My Stylist, Trinity, was excellent at getting my extra coarse and thick mane back in shape. She was able to add long layers and thin out the crown without cutting too much! She also spent considerable time teaching me again how to achieve the desired “ beach wave” style I prefer. She is also knowledgeable about…

Paid $80–100Shampoo & conditioningBlowoutsHaircut
ElisaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got in for a last minute appointment for a haircut today. That alone was great! First time with Trinity and she was amazing. She really took her time to figure out what would be a great cut for my hair. She took her time to cut it and style it. I love my haircut. It's the best one I've gotten in years! So glad I decided to come to Bella's today.

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Audrey is great! Gets it right with color and does a nice cut.

Paid $200+HaircutHairstyling
YuliaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I absolutely love my hair cut with Morgan. It turns out so gorgeous. We did balayage, which gives such a soft, natural look to the hair. I love how Morgan was incredibly friendly and detail-oriented, and very meticulous in the best way. You can tell she really cares about her work. I also got massage in this place, which was incredible too.

Paid $200+HaircutHairstylingBalayage
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can count on Bella on the Bay for a great cut and style. I’m thankful they are close by.

Paid $60–80BlowoutsHaircutHairstyling
Susanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Sandy - pedicure and manicure. I highly recommend her! Audrey colors and cuts my hair - she is fabulous as well. Great experience! I could not be happier!

Paid $100–120Shampoo & conditioningHaircutHairstyling
MelanieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Audrey does a fabulous job with cut, color and styling! Thanks so much. See you next time.

Customer photo from Melanie's review
Paid $200+Shampoo & conditioningHaircutHairstyling
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a great experience. Love getting my hair done here. Facials are also wonderful.

Paid $160–180HaircutHairstyling
trunetteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!! HIGHLY RECOMMEND Jade S 5 stars!!

HairstylingHaircut
Cat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had the most awesome 60 minute facial with Jennifer yesterday. It was very relaxing and my skin just glowed afterwards. Doing it again next month. Can’t wait!! After my facial I was offered a complementary blowout from Dan. Also very relaxing!

HairstylingSkin treatments
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Kendall does a wonderful job on my hair! New owner, Missy, has updated the interior. She's very concerned about her salon's clients. Very relaxing atmosphere. A bit pricey, but that's the area. It's worth it, though.

HairstylingService not listed
Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ally is in one word- AMAZING!!!! She goes above and beyond for all her clients. My daughter had major damaged, over dyed hair. Ally made her feel beautiful again. Pretty powerful feeling at 18 years old!! Ally, also makes this mom look sassy and sophisticated every visit. The management here is top notch and the…

HairstylingService not listed
Terese1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Kendall is amazing!! Provides great suggestions and loved the way she styled my hair after my services.

Body waxingHairstyling
JLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHairstyling+ Punctuality+ Cleanliness+ Quality
Sandra5 years ago★★★★★

Rating only, no written review.

Hairstyling+ Punctuality+ Cleanliness+ Quality
Jonathan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hairstyling+ Quality+ Professionalism
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Hairstyling+ Quality

Price

$116+43% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Massage31$108–$168
Haircut28$32–$79
Hairstyling19$30–$79
Shampoo & conditioning16$63–$139
Eyebrow beautification10—
Skin treatments8$103–$246
Blowouts7$43–$99
Eyebrow shaping6—

Compare with

Raven and Rose Beauty Parlour logoRaven and Rose Beauty ParlourExperts Score 100Chaska · 5.00★Hairazors Salon logoHairazors SalonExperts Score 95Chaska · 4.92★Sweet Salon and Barber Shoppe logoSweet Salon and Barber ShoppeExperts Score 92Chaska · 4.96★