Landscaper · Bloomington, IL · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%95+13.4Replies to reviews 7%74+5.2Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 20 landscape architectsiPosition by Experts Score among all companies we track in this category. · better than 58%
4.9★★★★★128 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bellas Landscaping 4.9 out of 5 based on 128 reviews, with the owner responding to 58% of them. Customers frequently highlight punctuality, clear communication, and reasonable pricing for services including hardscaping, planting, and lawn care. Recurring themes include professional crew conduct and prompt resolution of issues, such as replacing dead plants under warranty. However, some lower-rated reviews criticize missed appointments, lack of communication regarding schedules, and incomplete work on specific tasks like weed removal or seeding.
Google rating: 4.9 out of 5 from 128 reviews (95% five-star).
Reviews on this page: 128 Google reviews (119 with written comments, 15 with photos).
Owner responses: the business replied to 58% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bellas LandscapingLandscape Architects median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bellas Landscaping: 92/100 on this factor. Category median: 91.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bellas Landscaping: 88/100 on this factor. Category median: 89.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bellas Landscaping: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bellas Landscaping: 95/100 on this factor. Category median: 93.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bellas Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bellas Landscaping: 74/100 on this factor. Category median: 74.B
74
Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
4.9of 5
5 stars12195%
4 stars22%
3 stars11%
2 stars32%
1 star11%
Praise vs complaints
Phrases our text analysis found in 119 written reviews
99%praise
Praise26299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price218%
Reasonable982%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5822%
Quality & results5220%
Would recommend4919%
Staff & attitude4818%
Communication2710%
Price & value208%
Honesty & trust104%
What customers talk about
We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bellas Landscaping was efficient, knowledgeable and friendly.”
“Riley, Chris and Israel did a great job installing our 3 trees.”
“If you're looking for a reliable landscaping service in Bloomington that can handle tough jobs like this one, I highly recommend Bella's Landscaping.”
“They were very polite, helpful and cleaned up afterwards.”
“He listened to my concerns with the yard & area that were difficult to maintain in the shape they were.”
“Bellas was amazing to work with, reasonable, professional, timely and communicated schedules.”
“They have been consistently good to work with - prompt responses, reliable communication, and great work.”
People customers mention
Mitch12 reviews
Matt8 reviews
Adam8 reviews
Birky4 reviews
Spring3 reviews
Justin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bellas Landscaping for 8 kinds of job. Pick one to see what they paid and said.
JJenni8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bellas Landscaping was efficient, knowledgeable and friendly. The company started when they had anticipated which was very helpful. They went out of their way to be sure I was satisfied with the project!
GGannon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently had Bella's Landscaping tackle a challenging project in my front yard, and I couldn't be more satisfied with the results. The task involved repairing a previously overgrown and neglected landscaped area, which required a good deal of work.
The team effectively removed old roots and landscape fabric that…
CCarrie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Riley, Chris and Israel did a great job installing our 3 trees. They were very polite, helpful and cleaned up afterwards... even removed the flags the city put in the yard for safe digging. The whole crew from the initial consultation to final installation were friendly, knowledgeable, and understanding. I would definitely recommend and use them again!
Reasonable priceLawn landscaping
KKim6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I am absolutely thrilled with the way my yard renovation and remodel by Bella’s Landscaping turned out!!! It’s beautiful!
Mitch’s design and communication with me were professional, knowledgeable and he worked hard to see that my “vision” for the yard came to fruition. The crew that did all the hard work in brutal…
RRamonaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Had a new rock driveway installed, after meeting with Matt. He thoroughly explained options that fit our budget. Patrick and Nathan completed the installation. Bellas was amazing to work with, reasonable, professional, timely and communicated schedules. Highly recommend.
Reasonable priceLandscape installations
KKathyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I wanted to take a moment to tell you what a nice job Chris, Riley, Matt, and Manny did on my yard. They were pleasant, professional, and did a good job of cleaning up after themselves. They answered my questions and kept me informed about their progress. When I had a concern about something, they were quick to…
Bellas Landscaping was efficient, knowledgeable and friendly. The company started when they had anticipated which was very helpful. They went out of their way to be sure I was satisfied with the project!
Hey Jenni,
We greatly appreciate your business and the crew really enjoyed working for you. Please let us know when you're in need of anymore services! Adam
G
Gannon Ray5 reviewsiTotal number of Google reviews Gannon has written across all businesses on Google Maps, not just this one.
I recently had Bella's Landscaping tackle a challenging project in my front yard, and I couldn't be more satisfied with the results. The task involved repairing a previously overgrown and neglected landscaped area, which required a good deal of work.
The team effectively removed old roots and landscape fabric that had been left beneath the surface, ensuring proper preparation for the new installation. They added fresh soil, carefully leveled the area, and then laid down sod that looks fantastic.
If you're looking for a reliable landscaping service in Bloomington that can handle tough jobs like this one, I highly recommend Bella's Landscaping.
Response from the owner · 2 months ago
Thanks Gannon!
We greatly appreciate your review and the business. Brendon and Jim enjoyed working at your home and look forward to your future projects. Much appreciation! Adam
C
Carrie Hallam Young2 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Riley, Chris and Israel did a great job installing our 3 trees. They were very polite, helpful and cleaned up afterwards... even removed the flags the city put in the yard for safe digging. The whole crew from the initial consultation to final installation were friendly, knowledgeable, and understanding. I would definitely recommend and use them again!
Price assessment: Reasonable price
Services: Lawn landscaping
Response from the owner · 3 months ago
Thank you, Carrie! Your new trees look fantastic. I love the selections — the American Hornbeam, Eastern Redbud, and Autumn Blaze Maple will all thrive on your property. Many thanks, Adam
J
Jeanna RoddaLocal Guide · 11 reviewsiTotal number of Google reviews Jeanna has written across all businesses on Google Maps, not just this one.
From the moment I called Bellas I was greeted cheerfully & respected throughout the completion of my project.
Matt was my contact person & he brought with him a plethora of knowledge in ways to fix my yard when a previous contractor left it a mess. He listened to my concerns with the yard & area that were difficult to maintain in the shape they were. Matt communicated with me multiple times right up to the day Patrick & Nathan arrived to start my landscaping project. They were very kind, respectful of my property, my animals (they encouraged me to let my dogs out for a break at lunch time)& respectful of my neighbors as well. They worked efficiently and cautiously even in the extreme heat of 98 degree weather. They kept the area clean throughout their time here & completed the project in 2 days. Bellas is an absolute joy to work with and my yard is going to be beautiful & so much easier to maintain.
Thank you for your kindness compassion knowledge & respect. Its been a pleasure & I look forward to working with you all again.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you, Jeanna, for taking the time to leave a review. Matt, Patrick, and Nathan all shared how much they enjoyed working with you. We’re grateful for your business and look forward to helping you again whenever you need us.
With appreciation,
Adam
K
Kim Nelson6 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I am absolutely thrilled with the way my yard renovation and remodel by Bella’s Landscaping turned out!!! It’s beautiful!
Mitch’s design and communication with me were professional, knowledgeable and he worked hard to see that my “vision” for the yard came to fruition. The crew that did all the hard work in brutal heat I can’t compliment enough. Patrick, Nathan and Phil did an excellent job! They were also very friendly, polite and professional. When you’re in the market for landscaping design and installation, I highly encourage you to give Bella’s a call.
Response from the owner · 3 months ago
Thank you for your review! Our crew mentioned how great you were to work with and how much they enjoyed their time at your home. It’s always awesome hearing them ask to return for any future projects because you made the experience so enjoyable. If you ever need anything, we’re always here for you. Much appreciation, Adam
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Ramona MooreLocal Guide · 18 reviewsiTotal number of Google reviews Ramona has written across all businesses on Google Maps, not just this one.
Had a new rock driveway installed, after meeting with Matt. He thoroughly explained options that fit our budget. Patrick and Nathan completed the installation. Bellas was amazing to work with, reasonable, professional, timely and communicated schedules. Highly recommend.
Price assessment: Reasonable price
Services: Landscape installations
Response from the owner · Edited 4 months ago
Thanks for the review! I’m glad we could fit you in and greatly improve your driveway. We are always here for your next project. Thank you! Adam
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Kathy StoyakLocal Guide · 12 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
I wanted to take a moment to tell you what a nice job Chris, Riley, Matt, and Manny did on my yard. They were pleasant, professional, and did a good job of cleaning up after themselves. They answered my questions and kept me informed about their progress. When I had a concern about something, they were quick to address it and resolve it.
I want to thank you for keeping me informed about when you would get to me.
I'm looking forward to working with Bellas in the future!
Thanks Kathy! We appreciate your business and kind words. We are very fortunate to have some of the most well respected guys in the industry. We all take pride in every project. Thanks again! Adam
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Liz Hamilton7 reviewsiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
We ordered mulch from Bella’s Landscaping online over the weekend. To my surprise, Adam responded back over the weekend and arranged for delivery early today, Monday! The mulch is beautiful and they put it just where we wanted! I highly recommend checking out their services!!!
Response from the owner · 5 months ago
Thanks for your mulch order! You'll love the all natural bark mulch. We will be ready for next order! Adam
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Linda Spencer1 reviewiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Bella’s provided outstanding landscaping services. We have used them 3 times and they exceeded expectations every time. They tailor design to your needs, and complete work promptly. Adam and Mitch, as well as their crew, were both friendly and professional. We will use them again for our next job.
