How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%57+13.8Value 14%50+7.1Replies to reviews 7%58+4.1Craft & service penalty54−4.6Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREBenjamin Franklin Plumbing Billings
Billings, MT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.7★ from 701 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing Billings for 8 kinds of job.
Benjamin Franklin Plumbing Billings for faucet repair
Clear ✕All 12 Google reviews tagged “Faucet repair”
Scott took care of me to the fullest extent. Good dude Good Plumber!! I’ll call whenever I need help with my plumbing issues.
Scott arrived promptly as promised and solved our leak professionally, replacing the outdoor faucet. Friendly quick emergency service, reasonable price.
Very prompt response to leaking copper pipe problem. Repair work was done well and quickly. Plumber was knowledgable and experienced. He recommended replacing copper pipes with PEX to avoid future leaks and will prepare written estimate by end of day.
Great experience. Making an appointment was easy and received text reminder and confirmation. Jerod was efficient, super nice and professional. He talked me through all my options with regards to my leaking bath faucet, showed me everything that he replaced and got everything done in a very timely manner. Would definitely use again and refer.
Job well done! Jerod was our plumber for this job. He called before coming and was well within the time frame we were provided the day before. He treated our home with respect and allowed me to stand over him to watch how he was fixing our new tub spout that was not working due to age. Jerod was very efficient and…
Chris did a great job in taking the old one out and installing the new one. Jerod replace our old kitchen faucet with a new one and did great work and very quickly. Well done!
He is not finished we have to get a part, but always good service. He came back and did a great job!
Great service; great technician.
Mason was prompt and friendly. He found the problem quickly. He explained it to me. And the fee was very fair. I would use them again in a minute.
I had called because I am not a plumber and the down pipe from the bathroom sink drain needed the proper extension to the p trap. The sink , drain, and faucet were brand new. The technician installed the proper length of drain tube, but he cracked a wing nut without putting on a new one, so now the drain leaks.He…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 46 | $429–$1.2k |
| Water heater installation | 38 | $1.2k–$2.8k |
| Plumbing fixture installation | 37 | — |
| Repair water fixtures | 33 | — |
| Toilet repair | 21 | $251–$667 |
| Plumbing leak detection | 21 | $78–$444 |
| Drain cleaning | 17 | $271–$432 |
| Faucet repair | 12 | — |
