How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty88−1.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBenjamin Franklin Plumbing of North Austin
Cedar Park, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,334 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of North Austin for 8 kinds of job.
Benjamin Franklin Plumbing of North Austin for drain cleaning
Clear ✕All 89 Google reviews tagged “Drain cleaning” · showing 40
Jared Patterson was my technician. He was courteous, polite, efficient, and very knowledgeable. The service was excellent. The price was not.
Scott provided very quick and clean service at a good price. These guys are my go to plumbers!
Service was very professional and thorough. Cost was expected and reasonable. Technicians were very knowledgeable. We trust Ben Franklin Plumbing Co for any and all plumbing related repairs.
JP was courteous, fast, and very knowledgeable. Great job. Thank you
Wow- talk about above and beyond! Mr Dave and Scott were terrific and sooo helpful!
Scott was very friendly efficient got the job done and record time! I will definitely use your company again!
Fast response. Very professional and friendly. Very reasonable pricing. I will definitely call Benjamin Franklin Plumbing again when I need to have any type of plumbing done.
Gimmicks, 4+ hours of work, problem not resolved, plumber consistently correcting my words (snake a drain vs. cable a drain). Charged me extra for 2" drain pipe in an old home. Offered to rip through walls for another $3K plus a membership to their club for $500 which gives you access to more discounts. Another…
Tim did a great job resetting my house clean out valve and getting the new toilet installed. He patiently answered all my questions. Awesome job.
Great company to work with and very friendly/knowledgeable employees.
Service technician was thorough and knowledgeable.
We called Benjamin Franklin Plumbing to service our tankless water heater and clean out some slow draining sinks. Donovan our tech was AMAZING, professional, pleasant and efficient. He explained what was happening in each scenario, fixed the issue and provided guidance on keeping it from happening again! Highly recommend.
No complaints 😎
Brandon was very professional and courteous. He is a creative thinker and was able to solve my issues efficiently.
We had a plumbing emergency late one night. Benjamin Franklin was able come out early the next morning and take a look. Brandon was very helpful in explaining the problem, showing us camera images so we could see what was wrong. Able to promptly solve a huge issue. Thank you!
Kitchen sink was clogged. Ran a line out through the drain line and got it unclogged.
Excellent and very professional
Tim did a great job! He diagnosed the problem quickly and provided an estimate on site that I agreed to. He immediately got to work and resolved the issue. Very happy with my experience and the service that Tim provided.
Andrew was great. Explained everything, was prompt and courteous.
Thanks to Tim at Benjamin Franklin Plumbing. Arrived when they said they would. Did what they said they would. Will use again. Thank you.
Manny did a great job
Andy worked very hard and diligently for several hours with a very stubborn clogged drain pipe. He kept me informed of the progress and we viewed the system on camera after his snake finally broke through. Ben Franklin is lucky to have such a great employee that loves his work.
Our plumber did a great job, explaining the findings as he went along. He did answered all our questions and for what I considered a very reasonable price.
Responding to an after-hours emergency, Benjamin Franklin plumber came within the time given, inspected the problem, gave a good and reasonable estimate of the cost, did the plumbing repairs efficiently, cleaned and video-inspected the sewer line, and restored use of the house plumbing within a few hours that…
Andrew and his assistant were nice, neat, polite, punctual and did a good job quickly and honestly with no attempt to upsell like some other companies. Will definitely use them again
Andy Garcia is the best plumber, and a great guy!
Would absolutely use them again. Tim was great!
Excellent, timely service that went beyond the listed job.
Representative was really informative, professional and helpful. I really appreciate this company for having the ability to come out as soon as they did because a lot of these companies were telling me that they couldn't come out until a week from my call. Additionally the call out fee wasn't too bad.
Tim was patient and professional. Listened and complied with request of warranty company…He explained his work and checked back with me, before departing. Grateful ! Claudia Davis
Andy was pleasant and thorough in explaining the contract as well as the resolution of the clog issue. We found him to be honest, capable, and would recommend him and the company to others.
Tim is such a great guy— super straight forward and got the job done! Very knowledgeable and professional . Also, he came out in a SATURDAY…hero!!!
Andy came out on a Sunday to unclog my kitchen drain. He was very conscientious, finished the job quickly and helped get follow-up work scheduled. Thanks!
Upfront pricing and clearly well-trained. Will use again for plumbing issues.
Tim from Benjamin Franklin plumbing is the best tech ever! He’s extremely knowledgeable and fixed the clog that other company refused to fix in a matter of an hour.
Wayne quickly dispersed the clog. He was cheerful and gave great tips to avoid future issues.
Excellent Service
Andrew was very friendly, informative, and professional. He answered all my questions and told me everything that had to be done. He tried several easier, cheaper options before he decided to do the expensive option on my double sink plumbing- which was needed. My drain was missing a clean out port so he had to put…
Just overall a great experience. I had the pleasurer of getting Andy Garcia as my tech. He came out explained what he will do step by step, then preformed each step. Once he was finished the job he cleaned and replaced everything like he was not there. Thank you Andy!!!!
Our plumber showed up on time. He was professional, personable, skilled and knowlegeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 99 | $78–$630 |
| Drain cleaning | 89 | $161–$493 |
| Plumbing pipe repair | 89 | $322–$1.1k |
| Water heater repair | 73 | $78–$466 |
| Toilet repair | 70 | $176–$656 |
| Faucet repair | 63 | $166–$529 |
| Outdoor plumbing system repair | 51 | $441–$1.5k |
| Faucet installation | 51 | $292–$593 |
