How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty88−1.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBenjamin Franklin Plumbing of North Austin
Cedar Park, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,334 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of North Austin for 8 kinds of job.
Benjamin Franklin Plumbing of North Austin for outdoor plumbing system repair
Clear ✕All 51 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Excellent service overall. Easy to a schedule an appointment by phone. Replaced a PRV outside my home. Sean answered all my questions during the repair process. Highly recommended!
I received a letter from the water company that my meter reading was really high. I checked the usual suspects and determined it wasn't anything inside the house. Called Ben Franklin, and they sent someone out the next day, and they found and fixed the issue - which involved digging out the shut off and pressure…
Fast. Accurate and reasonable prices. Not great prices but reasonable.
Review of main line leak, options, schedule. Very professional.
I have now used the services of Benjamin Franklin Plumbing of Austin twice now and both times they were very professional. On this visit, Austin experienced an extreme deep freeze winter storm that caused my 90 year old mother's well head to freeze and caused severe broken pipes and pictured. Andy Garcia was the…
We recently had Benjamin Franklin Plumbing perform a home plumbing evaluation. They quickly diagnosed what I already knew. Our cut off valves for the sinks and toilets were nearing the end of their life cycle. Some of them had to be set just right to avoid a drop. We then scheduled to have them replaced by 1/4 turn…
JP did a fantastic job educating me on the systems of our home. We just moved in and needed several plumbing things addressed and JP took the time to fix all of the issues and to explain how the systems worked. We have you used Benjamin Franklin Plumbing several times and always have had a good experience.
For the second time, Dave was excellent. He was very thorough in explaining the options and pricing. Benjamin Franklin came recommended by a neighbor and I can see why. Please commend Dave for his exceptional job. Thanks again!
Fast, on time, and knowledgeable. Great service!
Plumbers showed up at promised time. This visit was for a free waterheater flush after other work. Techs were knowledgeable and friendy.
Brandon at Benjamin Franklin plumbing was on time, professional, and quick to diagnose and make the repair. I continue to have good experiences with Benjamin Franklin plumbing and will keep going to them in the future.
Brandon, did and outstanding job on my plumbing project. I unfortunately, had to replace all of the piping in my old home due to its deterioration and age. Brandon was extremely professional, explained to me the entire process, and answered all of my questions in detail. He even saved the old parts to show me how…
Tim did a great job— thoroughly and patiently explain things to me so I knew how my RPZ pool auto fill worked, and what to expect with regards to next steps. He arrived on time and was very friendly. Only feedback I have is that the price for parts and labor or a little high with this company (not the technicians…
Tim Peterson came and did a very good job for us. We had called Roto Rooter yesterday and they came and wrongly assessed the problem and gave us a huge estimate! Fortunately Tim Peterson came and not only diagnosed the problem but fixed the problem at a fraction of the price!! We are very pleased with the service provided.
Donovan was fantastic! Thanks for helping us out of a jam!
Quick and very professional.
Although quite expensive, They were available when I was in dire need of assistance with a bad leak sue to the freeze. I was grateful. Benita Johnson
Tim was quite competent and very helpful. 2 thumbs up!
Very professional and well done.
Andy did a great job replacing outdoor pressure regulator, hose BIB, and indoor shower head.
Andy was very helpful in locating our issue. Thanks for the professional, prompt service!
The service was exceptional. Monday morning I called Ben Franklin plumbing after noticing a water leak in our front yard. Tim Peterson was dispatched and quickly identified the problem as a tree root putting pressure on a joint in the main water supply to our house. Tim is the professional plumber you always hope…
Came out very quickly and the plumber was professional and upfront about the costs. And he fixed the problem!
As always, they are reliable, professional and give great guidance. We've used Benjamin Franklin Plumbing a lot and this is why.
Andy Garcia is the best plumber, and a great guy!
Tim showed up on time and was very efficient and careful when digging up my hubby’s yard!
A+, Fast, easy and fairly priced. Andrew came out and did a faucet install and was easy to work with, offered some good pricing and super friendly.
Andy did a great job communicating what the issue was and worked hard to correct the issue. I will definitely use them again!
The service is always the best from Ben Franklin! I know I can count on them every time I need them. They are quick to respond and solve any issue I may have.
I’ve used them multiple times and are outstanding every time. They’re always on time and relatively quick considering the task. If they make a mistake, there is no hesitation to make it right.
As usual, Benjamin Franklin delivered. Great service!
They were quick.
Andy came out on a Saturday morning and unclogged our main line - reasonable price and very professional
Rating only, no written review.
Rating only, no written review.
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Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 99 | $78–$630 |
| Drain cleaning | 89 | $161–$493 |
| Plumbing pipe repair | 89 | $322–$1.1k |
| Water heater repair | 73 | $78–$466 |
| Toilet repair | 70 | $176–$656 |
| Faucet repair | 63 | $166–$529 |
| Outdoor plumbing system repair | 51 | $441–$1.5k |
| Faucet installation | 51 | $292–$593 |
