How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty88−1.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBenjamin Franklin Plumbing of North Austin
Cedar Park, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,334 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of North Austin for 8 kinds of job.
Benjamin Franklin Plumbing of North Austin for plumbing pipe repair
Clear ✕All 89 Google reviews tagged “Plumbing pipe repair” · showing 40
Scott was very nice and efficient. He fixed a leak under my sink and a leak in a toilet in only an hour! I was very pleased with the results.
Fast response. Very professional and friendly. Very reasonable pricing. I will definitely call Benjamin Franklin Plumbing again when I need to have any type of plumbing done.
Benjamin Franklin Plumbing is the best I’ve used in Austin over the 25 years I’ve owned a home here. I’ve used them several times now and they are courteous, communicative, punctual and do the job correctly at a fair price. Recently, Timothy was fantastic. He diagnosed a complex issue, explained it and made…
Everyone from the front office to the field were awesome-courteous,precise,explained everything in detail, cleaned up after all the work done. I would highly recommend this business
I had a leak in my sink at 4:00 pm. Ben Franklin plumbing had someone there by 4:00. Tim quickly fixed the leak and corrected some errors my dishwasher installer made. Couldn't be happier.
I called early Wednesday afternoon because our sewer was blocked up. They came out a few hours later and was able to locate a broken sewer line. They came out the next morning and worked most of the day to repair the break. I was very happy with the work Tim did from BF Plumbing and would most definitely have…
Donovan was great. He was knowledgeable and professional.
Brandon at Benjamin Franklin plumbing was on time, professional, and quick to diagnose and make the repair. I continue to have good experiences with Benjamin Franklin plumbing and will keep going to them in the future.
Brandon, did and outstanding job on my plumbing project. I unfortunately, had to replace all of the piping in my old home due to its deterioration and age. Brandon was extremely professional, explained to me the entire process, and answered all of my questions in detail. He even saved the old parts to show me how…
Tim Peterson came and did a very good job for us. We had called Roto Rooter yesterday and they came and wrongly assessed the problem and gave us a huge estimate! Fortunately Tim Peterson came and not only diagnosed the problem but fixed the problem at a fraction of the price!! We are very pleased with the service provided.
Called on a Saturday, and Tim was here within an hour. He did excellent work at a fair price, my equally as important, he had a very friendly and professional demeanor. He even answered plumbing questions for me that had nothing to do with the job he was here for. Though plumbing issues are never good, my experience…
Professional, quick, and punctual.
Tim came out to help find the pipe that had busted. Not only was he friendly but he worked all Christmas helping similar families. Highly recommend Ben Franklin, they will go above and beyond and are very professional.
Somewhere between excellent and superior.
Responsive, professional, and helped us in a pinch so we could still host Christmas at our house. Highly recommend.
Tim was very knowledgeable and worked with me to find the best economical solution to our needs. He also offered valuable advice regarding the faucet and toilet.
For 12 years now I have been using Benjamin Franklin plumbing and I see the same technicians like Tim, Dave & Wayne come and give me great service for a great price. Today, Tim came and did a great job flushing my water heaters and checking my whole house.
Manny did a great job
Was extremely pleased with all the work done. I highly recommend this company for any type of plumbing work.
Andy G. from Benjamin Franklin Plumbing did a very professional and thorough job, and explained everything in advance. I would recommend him without hesitation.
Very satisfied
Andy arrived on time. He was pleasant, courteous, efficient, and explained what he would and/or might have to do. AFTER finding where the leak in the main water pipe into our house, he went to work on fixing it. He worked steadily and carefully until he fixed the leak. Give Benjamin Franklin and Andy a chance at your job.
Manny did an excellent job of taking care of our leaking water main
Wayne was great, quick and professional.
Professional, prompt, friendly service.
Tim Peterson did a great job was very pleasant and professional will call on him next time we have a need.
Technically very good.
Tim showed up on time and was very efficient and careful when digging up my hubby’s yard!
Would absolutely use them again. Tim was great!
Benjamin Franklin Plumber Tim did a fantastic job. He was clear on explanation what the problems were and the expectations of fixings with the possibility of additional findings/problems/pricing. Tim was respectful upon entering the home and practice covid prevention. He completed the job quickly and put away my ladder! Very polite. Thank you!
Andrew was very friendly, informative, and professional. He answered all my questions and told me everything that had to be done. He tried several easier, cheaper options before he decided to do the expensive option on my double sink plumbing- which was needed. My drain was missing a clean out port so he had to put…
Technician arrived on time, explained issues and resolved them quickly. Very professional and friendly. Great experience!
Andy Garcia is so knowledgeable, courteous and professional. He helped so much. We had silt and calcium clogs in the pipes and fixtures. All fixed and also work done an old faucet and plumbing hoses/valves under one sink. Will call him again if needed! Recommend Benjamin Franklin Plumbing.
Wayne Redmond was very professional and very knowledgeable. Reasonably priced and did an excellent job! I would highly recommend this company.
Called with an emergency burst pipe on a Saturday and while everyone else I had called said they couldn't be here for 3-7 days, these folks said that he'd be here in 45 minutes! Hallelujah! Once here, he quickly determined the issue and was able to fix it. We're so grateful, thank y'all so much!
Awesome, knowledgeable service from Jonathan Willis. He explained everything clearly. Thanks for the great work.
Jonathan was so informative and helpful. He explained everything he was doing and found the leak quickly. He was able to repair it in no time. I highly recommend Benjamin Franklin Plumbing and Jonathan!
Tim was a god send. He was very professional. He was able to troubleshoot and repair our issues quickly. Tim completely explained everything he needed to do to resolve our issue before he started and the price was very reasonable. When Tim was done he cleaned up thoroughly. Thanks Tim, you were awesome.
We love Benjamin Franklin Plumbing! Our plumber Tim fixed and issue with our water heater right way and kept us we'll informed of what he was doing. We will definitely use this service next time!
Andy Garcia from Benjamin Franklin Plumbing of North Austin is the best plumber I've ever worked with. He is professional. He is personable. He took the time to explain to me all the steps he needed to do in order to fix my repair. Right now is a crazy busy time for plumbers and you couldn't tell by interacting with…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 99 | $78–$630 |
| Drain cleaning | 89 | $161–$493 |
| Plumbing pipe repair | 89 | $322–$1.1k |
| Water heater repair | 73 | $78–$466 |
| Toilet repair | 70 | $176–$656 |
| Faucet repair | 63 | $166–$529 |
| Outdoor plumbing system repair | 51 | $441–$1.5k |
| Faucet installation | 51 | $292–$593 |
