How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty88−1.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBenjamin Franklin Plumbing of North Austin
Cedar Park, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,334 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of North Austin for 8 kinds of job.
Benjamin Franklin Plumbing of North Austin for toilet repair
Clear ✕All 70 Google reviews tagged “Toilet repair” · showing 60
They installed a water heater that was not easy to install - but they did it!
They came out quickly and fixed the problem in one visit. Very easy
Scott was very nice and efficient. He fixed a leak under my sink and a leak in a toilet in only an hour! I was very pleased with the results.
Timothy did a fast, efficient job. I was kept informed of time schedule. He arrived on schedule.Very pleased with how thorough a job he did. I would use again.
Fast and efficient and fix things correctly the first time!
Scott was very friendly efficient got the job done and record time! I will definitely use your company again!
Mickey did a great job….his work was fast and efficient and very clean… Thanks
Fast. Accurate and reasonable prices. Not great prices but reasonable.
Jarred, master plumber, was a bled to gix our broken toilet valve and toilet in record time. He was available on short notice. Very professional and courteous. I would highly recommend this plumber.
Did yearly plumbing checkup and cleaned and descaled my tankless water heater. Efficient, thorough, followed safety protocols. Highly recommended.
I have now used the services of Benjamin Franklin Plumbing of Austin twice now and both times they were very professional. On this visit, Austin experienced an extreme deep freeze winter storm that caused my 90 year old mother's well head to freeze and caused severe broken pipes and pictured. Andy Garcia was the…
Installed kitchen disposal unit and inspected pluming in just a few minutes. Great job.
Repair was completed very quickly.
Tim showed up right on time, explained everything super thoroughly. Very knowledgeable and great experience. Thanks!
Fast, friendly, and very professional. We will definitely use Benjamin Franklin for any of our plumbing needs!
Quick response, great job, much appreciated
Friendly and made sure to finish the job same day! They went above and beyond by even having someone else deliver a part that was back at the shop.
We had a cracked toilet tank , a toilet in need of adjustment and two 5 year old Benjamin Franklin installed hot water heaters in need of normal draining to remove any sediment accumulation. Donovan , the Benjamin Franklin technician arrived right on time, diagnosed the job, prepared an estimate for my signature and…
Brandon at Benjamin Franklin plumbing was on time, professional, and quick to diagnose and make the repair. I continue to have good experiences with Benjamin Franklin plumbing and will keep going to them in the future.
Brandon was very professional and courteous. He is a creative thinker and was able to solve my issues efficiently.
Very helpful
Tim did a great job.
The technician quickly identified the problem and made the needed adjustment. We found him to be very responsive and knowledgeable. He quickly made a needed adjustment to our dishwasher door.
This is the second time Tim has been to my home. He is personable, professional, and thorough. He has excellent diagnostic skills. Always excellent results from Ben Franklin plumbing.
Donovan is extremely professional & knowledgeable. He quickly & accurately resolved our plumbing issue. We highly recommend Benjamin Franklin Plumbing!
Donovan was awesome. Very nice guy and was done very quickly.
He did a good job except he forgot to put a porcelain cap on the screw on either side of the toilet.
Have used this company for many years, for all plumbing needs. Today was my annual whole-house inspection & water-heater flush. Dave Lambert is back, & as always is competent knowledgeable & friendly
Very prompt and professional. Andrew was very friendly & easy to talk with.
The technicians were both great on two different days. However, I blame myself for not asking what the cost was going to be as I will never call Benjamin Franklin again without a cost estimate. I feel that I have paid more than what the work entailed. Again I have no one to blame but myself.
Ben Franklin Plumbing provided great service. They were fast and informative. Tim was very professional and answered all my questions. I will definitely call them for future repairs.
They did a great job repairing toilet seal. Work was not disruptive and was completed in a timely fashion.
They showed up on time and did a great job fixing an old toilet flange and a leaky bib outside. I’m and out in just two hours in which they evened out a lead pipe, soldered, drilled through concrete, etc. They were professional and tried to minimize noise since I was working from home.
Highly recommend! They were able to schedule me for same day service to repair a leak that forced us to keep our water shut off and even arrived earlier than the scheduled time. Andrew was very professional and efficient in his repairs and the cost was much lower than we anticipated. Will definitely use Benjamin Franklin Plumbing in the future if needed.
My plumber Andrew Christiansen was very efficient he made the repairs very quickly and did a great job
Prompt and friendly service. Will use again.
Fast and friendly service. Reasonably priced. Recommend Ben Franklin for plumbing services.
Benjamin Franklin was fast, courteous, honest, and communicated options. This is how a customer-based service-driven business is supposed to be operated. Great job!
Jonathan was very professional. He is very knowledgeable about his work and shared what he was doing as he worked. I really appreciated that he came back to check on a problem, which I think is okay now. I would recommend him and your company to anyone.
Tim was professional and did a great job repairing and installing toilets for our church. I would highly recommend Ben Franklin Plumbing for any of your plumbing needs.
Jonathan Willis is an excellent plumber. Today (May 24, 2021), he stopped toilet tank from leaking into toilet bowl by replacing several parts ; he did a super job! Want to thank him very much.
Tim Peterson was very friendly & professional & listened well to my analysis of the problem. Very happy with him & the service.
Dav is the best plumber I've ever hired he knows what he's doing, has a fix for everything, I've use Benjamin Frankin Plumbing several time alway ask for Dav Night or day tells good fishing stories too!!!
The gentleman fixed my problem and was pleasant with the experience I would definitely use them again
Was fast and efficient and quickly resolved problem.
Dave is great guy. First appointment he pulled a squirrel out of my toilet trap..swear. Second appointment he repaired where the water came out and the gasket had gotten dry and would not turn off. Did good work triple checked. Professional, educated me on how, upfront of how to fix and pricing.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 99 | $78–$630 |
| Drain cleaning | 89 | $161–$493 |
| Plumbing pipe repair | 89 | $322–$1.1k |
| Water heater repair | 73 | $78–$466 |
| Toilet repair | 70 | $176–$656 |
| Faucet repair | 63 | $166–$529 |
| Outdoor plumbing system repair | 51 | $441–$1.5k |
| Faucet installation | 51 | $292–$593 |
