How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty88−1.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBenjamin Franklin Plumbing of North Austin
Cedar Park, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,334 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of North Austin for 8 kinds of job.
Benjamin Franklin Plumbing of North Austin for water heater repair
Clear ✕All 73 Google reviews tagged “Water heater repair” · showing 20
Easy service to schedule. Promt. Very courteous, and up front pricing which is reasonable compared to other companies. Would highly recommend.
Did yearly plumbing checkup and cleaned and descaled my tankless water heater. Efficient, thorough, followed safety protocols. Highly recommended.
Jared Melton from Benjamin Franklin Plumbing showed up on time. He was courteous and thorough. He drained the hot water heater and inspected all the plumbing. He provided an estimate of other non-urgent repairs. Overall it was a great experience and we definitely recommend this service.
Everyone from the front office to the field were awesome-courteous,precise,explained everything in detail, cleaned up after all the work done. I would highly recommend this business
They are always on time and do quality work.
Donovan was awesome and so helpful and Tim was incredible when he came! Because of them, I will always use Benjamin Franklin
Very clear explanation of service with very professional manner.
Fast, on time, and knowledgeable. Great service!
We had a cracked toilet tank , a toilet in need of adjustment and two 5 year old Benjamin Franklin installed hot water heaters in need of normal draining to remove any sediment accumulation. Donovan , the Benjamin Franklin technician arrived right on time, diagnosed the job, prepared an estimate for my signature and…
We called Benjamin Franklin Plumbing to service our tankless water heater and clean out some slow draining sinks. Donovan our tech was AMAZING, professional, pleasant and efficient. He explained what was happening in each scenario, fixed the issue and provided guidance on keeping it from happening again! Highly recommend.
Ryan was on time. He was very knowledgeable, professional and courteous
Great service and professional engagement.
Good job. On time. Good communication.
Donovan solved a longstanding problem with our hot water. I could not be more satisfied.
Great explanations, broke down the fee for the visit, and even explained what to do if this happens again. Very professional. They will be coming back out next week for maintenance, and to look at 3 other honey dos
Did a great job fixing both water heaters
Very prompt and professional. Andrew was very friendly & easy to talk with.
They were on time, ID'd the problem and made the repair. No mess left, Very professional AND personable.
Awesome . Thanks Andy for being so great
Both Dave and Dalton were very knowledgeable and polite. They showed up last minute to take care of an urgent matter and did a great job. Definitely recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 99 | $78–$630 |
| Drain cleaning | 89 | $161–$493 |
| Plumbing pipe repair | 89 | $322–$1.1k |
| Water heater repair | 73 | $78–$466 |
| Toilet repair | 70 | $176–$656 |
| Faucet repair | 63 | $166–$529 |
| Outdoor plumbing system repair | 51 | $441–$1.5k |
| Faucet installation | 51 | $292–$593 |
