Huan M
Review from Google · view on Googlewelcoming and professional💯🙏🏼
Benji's Tattoo Parlor
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%89+25.1Replies to reviews 8%59+4.9Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 49 piercing studiosPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 438 Google reviews · 24 photos
98%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$62typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Benji's Tattoo Parlor at a glance
Google reviewers rate Benji's Tattoo Parlor 4.9 out of 5 based on 438 reviews. Customers frequently praise the shop for its welcoming atmosphere, professional staff, and clean environment. Many highlight the skilled execution of tattoos and piercings, noting that artists explain procedures clearly and provide attentive aftercare. While most experiences are positive, a small number of critics report issues with communication, such as unreturned calls, and specific service errors including incorrect dates or crooked piercings.
- Google rating: 4.9 out of 5 from 438 reviews (98% five-star).
- Reviews on this page: 438 Google reviews (414 with written comments, 45 with photos).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: November 9, 2026.
- Service: Piercing Studio serving El Paso, Texas.
Data from Google, last updated November 10, 2026.
Score profile vs other piercing studios
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Benji's Tattoo Parlor: 94/100 on this factor. Category median: 95.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Benji's Tattoo Parlor: 89/100 on this factor. Category median: 93.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Benji's Tattoo Parlor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Benji's Tattoo Parlor: 59/100 on this factor. Category median: 79.C
59
Bar = this company · dark tick = category median.
Star ratings
438 Google reviews we collected
- 5 stars42998%
- 4 stars20%
- 3 stars00%
- 2 stars31%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 414 written reviews
- Praise53399%
- Complaints41%
Price
What customers reported paying
$62-51% vs typical piercing studios
Middle half of what 140 customers paid ($20–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude19136%
- Quality & results12523%
- Would recommend10419%
- Speed & response6312%
- Communication285%
- Price & value163%
- Honesty & trust102%
What customers talk about
We read 414 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Teresa was friendly and professional, and the piercing process was quick and easy.”
“Great service and loved the way my snake eyes looked thank you Teresa 😊”
“Realized the tattoo artist messed up the date of my son’s birthday $400 down the drain!”
“Got my belly button pierced with Tere, super light handed highly recommend 10/10!”
“…ced my daughter's nose the process was very smoothly and painless and fast very cool down to earth vibes I definitely will go back 😊 they had reasona…”
“Explained procedure in detail, smooth process overall.”
“…t very cool down to earth vibes I definitely will go back 😊 they had reasonable pricing…”
“The staff is professional, knowledgeable, and genuinely cares about their customers.”
People customers mention
- Teresa 47 reviews
- Tere 6 reviews
- Terry 6 reviews
- Mike 5 reviews
- Johnny 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Benji's Tattoo Parlor for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Alfredo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Thank you to Teresa for the great service my sister felt nervous but she made it so comfortable for her she made it such a great experience 🫰🏻
Paid $50–100Navel piercing
CarlaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They have wonderful service they are kind and they are hard working love the vibes of this shop it is a good shop and I love this place wonderful atmosphere in total this is a good shop if you want a piercing or a tattoo this is the shop to go to
Paid $1–50Monroe piercing
Angelica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
From the moment we stepped into the shop we felt welcomed. Teresa was AMAZING!!! We will definitely be back!!
Paid $50–100Ear piercingPiercings
Valeria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excelente trabajo me realicé un persing con Tere y no me dolió nada!!!! me enacanto su servicio
Paid $1–50
Adilene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Got my belly button pierced with Tere, super light handed highly recommend 10/10!!
Paid $50–100
FurnaceBandzTV2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great experience and super clean environment! The piercer is great , really funny and caring , 10 out of 10 service
Paid $50–100Ear piercing
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ear piercing | 40 | $62–$132 |
| Nose piercing | 32 | $52–$88 |
| Tattoo design | 30 | $119–$290 |
| Piercings | 28 | $52–$96 |
| Eyebrow piercing | 14 | $41–$81 |
| Septum piercing | 9 | $57–$96 |
| Lip piercing | 7 | — |
| Tattoo cover-ups & reworkings | 5 | $132–$310 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 438 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jacqueline Salais2 reviewsTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! Teresa was friendly and professional, and the piercing process was quick and easy. Highly recommend!
Damion Orris8 reviewsTotal number of Google reviews Damion has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTere thanks for the help and having large selection of dermal tops and hooked me up
Genesis Perez1 reviewTotal number of Google reviews Genesis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and loved the way my snake eyes looked thank you Teresa 😊
- Price: $1–50
- Services: Service not listed
Juliette Mendez6 reviewsTotal number of Google reviews Juliette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe owner is really welcoming, love her art work does an amazing job!. 100% recommend .
Alfredo Najera2 reviewsTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you to Teresa for the great service my sister felt nervous but she made it so comfortable for her she made it such a great experience 🫰🏻
- Price: $50–100
- Services: Navel piercing
Lorena Martinez3 reviewsTotal number of Google reviews Lorena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleamazing service by terre!
- Price: $1–50
- Services: Vertical labret piercing
Brittany Eldridge2 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely so happy I found this place, and have loved all the tattoos Heaven has given. 3 down and more to come, thank you Heaven!!!
diego perez1 reviewTotal number of Google reviews diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlethe service was really good the people were really nice and they did such a good job on the piercings i’d suggest going here
Valeria Aguirre5 reviewsTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing work!
Business details
- Address: 3136 Trawood Dr Ste 5-E, El Paso, TX 79936
- Phone: (915) 490-9743
- Service area: El Paso, TX