Experts Reviews · Company report
Bennie A Moore Septic Tank Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Bennie A Moore Septic Tank Services

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.9★ from 137 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bennie A Moore Septic Tank Services is better than 96% of tank installation.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 94% of tank installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bennie A Moore Septic Tank Services is better than 99% of tank installation.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bennie A Moore Septic Tank Services is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 48% of tank installation.C
48

Reviews for your job

Customers hired Bennie A Moore Septic Tank Services for 4 kinds of job.

Bennie A Moore Septic Tank Services for drain cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Drain cleaning”

Ulises1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called this morning, and Chris came out the same day. He was professional, knowledgeable, and took the time to explain everything before getting started. He did an outstanding job, worked efficiently, and made sure everything was done right. It’s hard to find service like that these days. Highly recommend Chris and Bennie A Moore Septic Tank Services!

Drain cleaning
Laurence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris drove 70 miles round trip on a very hot July 4th to save the weekend for 14 of our family. He was professional, polite, and fixed our problem. You can’t go wrong with Bennie Moore.

Paid $800–1,000Reasonable priceDrain cleaning
JohnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently used Benny A. Moore Septic Pumping for our river house in Blounts Creek, and I couldn’t be happier with the experience. From start to finish, everything was handled perfectly. Kip was the operator who came out, and he was absolutely fantastic. He treated me and my property like family and took extra time…

Customer photo from John's review
Paid $400–600Great priceDrain cleaning
Stefenie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician Thomas was great to work with. He came out to service our tank an hour after calling and was very pleasant to work with. He made sure to ask about everything before he had to dig or cut. He did a great job cleaning out our tank and installing a new float sensor. He was very knowledgeable about…

Reasonable priceDrain cleaningService not listed
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wow! What a wonderful Associate, Chris! I called Bennie Moore Septic and they responded immediately. Chris came, went right to work, finished the job, and ALL with a smile. Chris was very mannerly, professional, and kind. I will definitely keep Bennie Moore Septic Service on speed dial. Sue Hall, Bear Grass

Paid $400–500Reasonable priceDrain cleaning
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I made a call after hours on a Monday and someone was there the next day. They were even earlier than expected. Chris was very nice and helped me understand what was going on and what I need to do in the future.

Paid $400–500Reasonable priceDrain cleaning
Hope5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My tenant was having problems with the septic tank and I called Bennie Moore Septic tank on Friday and they were able to get to my tenants house on Monday morning. The young man that was doing the service was so polite so him and I enjoyed talking with each other you do not see young men as respectful as he was and I would just like to say thank you.

Drain cleaning
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, and I’ve never seen somebody work as hard as Chris, especially at 8:00AM! My man was a machine! Very pleased!!

Paid $400–500Great priceDrain cleaning
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My sinks were gurgling when we ran the washing machine. The septic tank needed to be pumped and the sludge strainer cleaned. They showed up on time and the price was very reasonable. The technician was courteous and well trained. He discussed what he was doing, the cause of the problem, and how to prevent the problem from reoccurring. Problem solved!

Paid $500–600Reasonable priceDrain cleaningSewer repairService not listed
Kimberley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our toilets started burping recently indicating a possible issue with the septic tank. We found the number from an ad in the Roanoke Beacon. I called a relative and asked who they used and they told me, “ You need to call Bennie Moore”. So I called at 7:30 a.m today for service. Before 9:00 a.m.,Chris from Bennie…

Paid $300–400Reasonable priceDrain cleaning
JoshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My mother Deborah called and left a voicemail on Sunday afternoon. The serviceman Chris was in her yard by 8:05am on Monday morning. Top notch job, no mess, no fuss. She is extremely grateful.

Reasonable priceDrain cleaning
Dori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to get my septic cleaned out and Kip and Dylan were at my house in 20 minutes. They were very professional and answered all my questions. Great service!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Commercial business was serviced- Outstanding Customer Service! Technicians arrived on time as promised, explained the process and was very polite. Service was performed in a timely manner. I would recommend this company for residential or commercial septic needs.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
CHRISTINA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was an emergency services, our toilet's waste started to overflow in our shower's drains. Therefore, we knew we needed our septic tank pump out. The 2 gentlemen that did our tank were great and very respectful. They came in a timely manner and did a very professional job. May I say my house doesnt smell like…

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$472-15% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 69%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning14$276–$493
Sewer repair13$503–$1.9k
Septic system installation8—
Outdoor plumbing system repair6$479–$1.9k

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