Experts Reviews · Company report
Bennie A Moore Septic Tank Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Bennie A Moore Septic Tank Services

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.9★ from 137 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bennie A Moore Septic Tank Services is better than 96% of tank installation.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 94% of tank installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bennie A Moore Septic Tank Services is better than 99% of tank installation.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bennie A Moore Septic Tank Services is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bennie A Moore Septic Tank Services is better than 48% of tank installation.C
48

Reviews for your job

Customers hired Bennie A Moore Septic Tank Services for 4 kinds of job.

Bennie A Moore Septic Tank Services for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$503–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Sewer repair”

KimiAnn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called Wednesday morning just to set an appointment for the next week because I was going out of town that afternoon to get my tank pumped. After a little conversation, they were at my house within 20 minutes. I was able to get my septic tank pumped and leave for my work trip all within my timeframe and I didn't…

Paid $400–500Great priceSewer repair
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My sinks were gurgling when we ran the washing machine. The septic tank needed to be pumped and the sludge strainer cleaned. They showed up on time and the price was very reasonable. The technician was courteous and well trained. He discussed what he was doing, the cause of the problem, and how to prevent the problem from reoccurring. Problem solved!

Paid $500–600Reasonable priceDrain cleaningSewer repairService not listed
Josie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super Company! I dealt with both Russ and Chris. We had a sewer backup on our church property. Very fast response and had the septic tank pumped out in no time. Unfortunately, due to the neglect on our part the leach field was compromised we had 2 lines with large roots and another line we believe had collapsed. In…

Sewer repair
ChrisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Bennie Moore after I came home one day and my bathtub had standing water in it. I pulled my septic tank lid and quickly found the problem. I called Mr. Moore and he had a driver at my house in 30 minutes. The driver did a very thorough job cleaning out my septic tank. It looks like it did 30 years ago…

Customer photo from Chris's reviewCustomer photo from Chris's reviewCustomer photo from Chris's review
Sewer repair+ Responsiveness+ Punctuality+ Quality
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Commercial business was serviced- Outstanding Customer Service! Technicians arrived on time as promised, explained the process and was very polite. Service was performed in a timely manner. I would recommend this company for residential or commercial septic needs.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
ChristineLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The lady at the office was a pleasure to speak with and was informative about the questions I asked. The gentleman they sent out was very polite, knowledgeable, thorough, and all around great person! I would definately use them again!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Jesse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Toilets were gurgling and not flushing properly. Called another company first and they scheduled me a week out. Called Bennie Moore at 10am and they had me pumped out by 2pm. Can not be more pleased. Kip was extremely professional and knowledgeable. Would definitely recommend.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Darryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Called several septic tank companies today and was told they did not service Columbia/ Tyrrell County or didn't know when they could get to me. Called Bennie A. Moore septic tank service and the receptionist was polite and courteous and told me she could have a truck at my house within an hour. She told me what the…

Sewer repairService not listed+ Responsiveness+ Punctuality+ Quality
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and is on time

Sewer repair+ Punctuality
Merle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys came out and did a great Job. Dalton and Thomas? Were knowledgeable and very helpful. They went the extra mile addressing the septic and sewer drain problem we were having. Joe in their office really went out of her way to contact me so I could meet their people when they were heading to our home. They…

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
jolequin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is awesome. The lady that answered the phone was genuinely concerned about our situation. I called today June 4th and they came today. They were here in a hour!!! They explained everything to me and completed the job professionally. They even recommended how to maintain our system and offered advice…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Bennie Moore Septic. We called and they were here the same day and early! Thomas was incredibly nice, talked us through the repair that we needed and gave first class customer service! If we are ever in need again in the future, they will be my first call!

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Quality

Price

$472-15% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 69%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning14$276–$493
Sewer repair13$503–$1.9k
Septic system installation8—
Outdoor plumbing system repair6$479–$1.9k

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