Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Benton Square Salon & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%66+9.3Replies to reviews 7%5+0.4Craft & service penalty95−0.5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Benton Square Salon & Spa

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 474 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Benton Square Salon & Spa is better than 83% of beauty salons.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Benton Square Salon & Spa is better than 74% of beauty salons.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Benton Square Salon & Spa is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Benton Square Salon & Spa is better than 66% of beauty salons.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Benton Square Salon & Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Benton Square Salon & Spa is better than 5% of beauty salons.F
5

Reviews for your job

Customers hired Benton Square Salon & Spa for 8 kinds of job.

Benton Square Salon & Spa for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 25

All 26 Google reviews tagged “Blowouts” · showing 20

Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Megan Lammers did one outstanding job on my hair. I was a hot mess with a lot mistakes and she made it so stunning 👀🥰

Paid $180–200Shampoo & conditioningBlowoutsHairstyling
SueLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Very clean, safe, personal. And excellent Hair Stylist Bart. Rolla is so lucky to have a fine establishment!

Paid $20–40BlowoutsHaircut
MelissaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Meagan is the best hairdresser! I love this place; it is a must-visit!

Paid $120–140Shampoo & conditioningBlowoutsHairstyling
DayleneLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve had my haircut twice now by Rachel and she does an amazing job! I would highly recommend her.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Jewel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Megan did an amazing job on my hair, it was a fun experience & she made sure I was comfortable the whole time. I highly recommend booking with her ❤️❤️

Customer photo from Jewel's review
Shampoo & conditioningBlowoutsHaircut
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been coming here for 5+ years and have NEVER been disappointed!

Paid $60–80Shampoo & conditioningBlowoutsHaircut
April4torah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Fantastic salon to sit and be pampered in! Bart Squires manages my hard to manage hair and over the last year he has improved the condition of my hair, created a color and is reworking my cut. Very talented stylist, highly recommended

Paid $120–140Shampoo & conditioningBlowoutsHaircut
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I received a precision hair cut from Jacob. He is always thoughtful and caring as well as great beautician !😊

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Alisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I got my hair done today with Arianna. She was fantastic. She was friendly, and attentive. She provided suggestions on products and hair cut/trim that was right for me. Just overall an awesome stylist and works recommend her to anyone.

Paid $60–80Shampoo & conditioningBlowouts
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Arianna did such an amazing job! She did everything I asked and she had so much genuinely good advice. She was beyond kind and very personable! Love her! It came out perfectly! I highly recommend her and Benton Square Salon!

Customer photo from Jessica's review
Paid $200+BlowoutsHaircutService not listed
Lynda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I love her & what she does. She is a wonderful caring creative person and I will continue every month to see her. Thank you Casi!

Shampoo & conditioningUpdosBlowouts
LauranLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan did a great job! I gave her a pretty vague description of what I wanted and my hair turned out great. Very nice lady, too.

Shampoo & conditioningBlowoutsHaircut
Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Megan! I love it and will definitely be back to see you soon!

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan is phenomenal! She was able to help reshape my hair after a haircut by a different stylist/salon didn’t go as planned. Now we’ve got me with a hairstyle I love and she’s been able to help me develop a plan to maintain and style it!

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Brittani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is absolutely amazing. The location is just SO cute. Was BLOWN away by the interior. The staff was so friendly and accommodating.

Paid $160–180HaircutShampoo & conditioningEyebrow beautification
Cassie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan did a spectacular job! She was extremely sweet, and very knowledgeable on hair color and hair care! I will definitely be back to see her!

Paid $140–160HaircutShampoo & conditioningBlowouts
Sonia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan , did a great job on my hair. Will be back

Paid $120–140HaircutShampoo & conditioningBlowouts
Kamryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was lucky enough to get a last minute appointment on Christmas Eve with Jacob, and I’m so grateful i did! He was absolutely lovely and did my first blowout perfectly, and the price was so reasonable. I felt so pampered and taken care of. Highly recommend!!

Paid $20–40Blowouts
Lucy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love Benton Square Salon & Spa! Jacob makes me feel pretty inside and out (a lot to ask of a stylist 😂)

Paid $120–140HaircutShampoo & conditioningBlowouts
Vicki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Love this place and the staff! I've had the best coloring and style! They're good at what they do and can help you find what would work best on you! I've never been disappointed. They also have a beautifully understated way of educating you about haircare. I won't go anywhere else.

Paid $200+BlowoutsHairstylingHaircut

Show more blowouts reviews (6 more) →

Price

$68-16% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut142$30–$79
Hairstyling88$30–$76
Shampoo & conditioning83$56–$129
Blowouts26$41–$76
Balayage17$151–$371
Pedicure17$50–$81
Manicure13$50–$86
Acrylic nails8$63–$93

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