Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Berkeley Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%38+9.2Value 14%59+8.3Replies to reviews 7%35+2.5Momentum penalty57−4.3Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Berkeley Animal Hospital

Berkeley, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 74 veterinarians · 4.7★ from 209 Google reviews

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Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berkeley Animal Hospital is better than 66% of veterinarians.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berkeley Animal Hospital is better than 38% of veterinarians.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berkeley Animal Hospital is better than —% of veterinarians.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berkeley Animal Hospital is better than 59% of veterinarians.C
59
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berkeley Animal Hospital is better than 57% of veterinarians.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berkeley Animal Hospital is better than 35% of veterinarians.D
35

Reviews for your job

Customers hired Berkeley Animal Hospital for 1 kinds of job.

Berkeley Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Large animals”

Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The nicest people you could hope for, and they clearly love and really care about animals. Pet owners can tell :)

Great priceLarge animals
EthanLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazon crew

Reasonable priceLarge animals
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are totally impressed with this place. Our constipated Persian received immediate same day service while the vet of record was too overbooked to schedule! We will be switching from VCA (Broadway, Oakland) to this facility for all future care needs!

Reasonable priceLarge animals
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Just wanted to express my immense gratitude to all the staff at BAH, they've been wonderful in caring for my dog over the last 4 years. We've had to navigate some pretty odd health curveballs in that time and BAH has been nothing short of wonderful. Even when I had to bring my dog to Oakvet for an unexpected…

Great priceLarge animals
MichaelLocal Guide · 323 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great staff. Nice doctors and nurses. Fast to get wait my baby checked out. Very clean and tidy place.

Not sureLarge animals
Adriana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I absolutely adore this vet's office! I have moved to different parts of the country with my dog Riri, so she has had 4 vets in her 5 years of life and this is hands down, no contest THE ABSOLUTE BEST ONE! My dog struggles with vet anxiety and has refused to go back to other vets and she is always so excited to come…

Reasonable priceLarge animals
Tanja6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog has been suffering from allergies for a long time (we have seen other vets) and Dr. Holliday and team have gone above and beyond to alleviate his symptoms and try to resolve the source. They consulted a dermatologist, tested expansive allergen panels, and are very responsive to my communication. Best of all,…

Reasonable priceLarge animals
kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 71%Overpriced 6%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Large animals8—

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