PLUMBERS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%16+2.4Craft & service 20%7+1.4Value 10%14+1.4Momentum 8%2+0.2Track record 7%57+4Accountability 5%43+2.2Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%16+2.4Craft & service 20%7+1.4Value 10%14+1.4Momentum 8%2+0.2Track record 7%57+4Accountability 5%43+2.2Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCOREBerkeys Plumbing, A/C & Electrical
Better than 7% of plumbers · #84 of 90
4.9★3,361 Google reviewsGoogle star rating as shown on Google Maps.
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Berkeys Plumbing, A/C & Electrical for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Garbage disposal repair”
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Michael was the plumber who came out to help me with a faucet replacement . Water in laundry room would not turn off and he replaced both for me in a short time . The professional , quick was appreciated . As I’m getting my house ready for sale. Michael also checked my garbage disposal and got it running…
Paid $200–300Reasonable pricePlumbing pipe repairGarbage disposal repair
ChareneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fast, dependable, professional!
Paid $100–200Reasonable priceGarbage disposal repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
This is the sixth time we have used Berkeys for projects at our home for a/c, electrical, and now plumbing. We are very happy with all of our experiences. Once again we had a good experience from a Berkey's representative. He is a credit to his company!
Electrical wiring installationElectrical inspectionsGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Berkeys, grey = plumbers average
Rating over time
Price
$292-39% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 29%Reasonable 54%Overpriced 8%Not sure 9%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%16+2.4Craft & service 20%7+1.4Value 10%14+1.4Momentum 8%2+0.2Track record 7%57+4Accountability 5%43+2.2Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
38
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
7
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
2
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
43
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+117 / −0
Professionalism
+150 / −0
Responsiveness
+122 / −0
Punctuality
+109 / −0
Value
+83 / −0
