Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Berkeys Plumbing, A/C & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%82+11.6Replies to reviews 7%99+7Momentum penalty66−3.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Berkeys Plumbing, A/C & Electrical

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 3,361 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berkeys Plumbing, A/C & Electrical is better than 88% of plumbers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 81% of plumbers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berkeys Plumbing, A/C & Electrical is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 82% of plumbers.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berkeys Plumbing, A/C & Electrical is better than 66% of plumbers.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 99% of plumbers.A
99

Reviews for your job

Customers hired Berkeys Plumbing, A/C & Electrical for 8 kinds of job.

Berkeys Plumbing, A/C & Electrical for electrical inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 14 Google reviews tagged “Electrical inspections”

MurrellLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had a problem with a breaker not closing, shutting off power to important parts of the house. Hunter came, assessed the issue, explained what happened, and fixed it. Excellent service and easy to understand. 5 stars.

Electrical inspectionsLight fixture repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Honest, efficient and reasonably priced. Planning on using again.

Paid $1–100Reasonable priceElectrical inspections
scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and honest

OverpricedElectrical inspections
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris is AWESOME! He not only did an excellent job on all my lighting issues, he took the time to explain, in non- technical terms (thank you!), what the problems were and what options were available to fix them. I will definitely recommend Berkeys!

Reasonable priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
RhondaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Austin investigated a humming noise throughout my house that I and others thought might be an electrical issue. He checked everything and it’s all fine. He also tightened the bracket on a ceiling fan so it wobbles less now. He was on time, courteous and did a nice job

Electrical inspections
ChuckLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We recently had a "Berkeys Day!" We're members of Berkeys' All-In-One MVP Membership Plan." Twice a year, Berkeys comes out and checks our HVAC, plumbing and electrical. Their expert technicians are able to spot problems before they become a critical issue. First on taps was Christian, HVAC, who has been to our…

Customer photo from Chuck's reviewCustomer photo from Chuck's reviewCustomer photo from Chuck's review
HVAC system maintenanceA/C system maintenanceElectrical inspections+ Responsiveness+ Punctuality+ Quality
AnitaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jacob did a great job with an annual HVAC inspection/maintenance today. He was personable and knowledgeable, arrived on time, and completed the job quickly. I appreciate the fact that Berkey's always calls and texts to let me know when the technician is on the way and sends a picture and information about the…

HVAC system maintenanceElectrical inspections+ Responsiveness+ Punctuality+ Quality
Julia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

John Griffin was very professional and check our panel box out for any electrical problems.

Electrical inspectionsHeating system maintenance
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the sixth time we have used Berkeys for projects at our home for a/c, electrical, and now plumbing. We are very happy with all of our experiences. Once again we had a good experience from a Berkey's representative. He is a credit to his company!

Electrical wiring installationElectrical inspectionsGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
GeorgeLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Our ceiling fan/light combo has gone out of order, and Berkeys was a top recommendation when we searched online for electrical repair. The process to make an appointment was quick, and the lady on the phone was upfront about the cost to send out an electrician. Nick was professional and pleasant, and he inspected…

Electrical inspections+ Responsiveness+ Punctuality+ Quality
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fabulous, quick, and professional service, from booking to the technicians' visit. Highly recommend this company.

Electrical inspections+ Responsiveness+ Punctuality+ Quality
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John Griffith and Nate were courteous, efficient, and most helpful.

Electrical inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Devany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Jacob are the best! They upgraded and moved my panel quicker than expected. Nick took the time to explain everything. They were able to get a quick response from the city with approval and got right to work. They even cleaned up after themselves. Very nice people and very professional.

Electrical wiring installationElectrical fuse changingElectrical inspections+ Professionalism
william2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceElectrical inspectionsElectrical outlet & switch repair

Price

$292-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 54%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance44$27–$251
Water heater installation26$1.2k–$2.4k
Toilet repair26$216–$585
HVAC system repair23$124–$818
Electrical wiring installation16—
Plumbing pipe repair16$353–$1.2k
HVAC duct & vent cleaning15—
Drain cleaning14$227–$542

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