Analyzing 8,163,1158.2M ReviewsFor 23,08723.1K Experts

Experts Reviews · Company report
Berkeys Plumbing, A/C & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%82+11.6Replies to reviews 7%99+7Momentum penalty66−3.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Berkeys Plumbing, A/C & Electrical

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 3,361 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berkeys Plumbing, A/C & Electrical is better than 88% of plumbers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 81% of plumbers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berkeys Plumbing, A/C & Electrical is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 82% of plumbers.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berkeys Plumbing, A/C & Electrical is better than 66% of plumbers.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berkeys Plumbing, A/C & Electrical is better than 99% of plumbers.A
99

Reviews for your job

Customers hired Berkeys Plumbing, A/C & Electrical for 8 kinds of job.

Berkeys Plumbing, A/C & Electrical for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 5 Google reviews tagged “Electrical panel replacement or upgrading”

Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This business was great 10 out of 10! Very professional and got work done quickly without leaving a mess. Darius worked to get pricing on new AC down as low as he could offering as many discounts as he could. I felt like he had the customers best interest at heart. Would recommend to everyone!!! Thank you for being so great Berkey’s!!!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
j6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had never heard of Berkey's before but gave them a try because they had very high and positive reviews. I needed air conditioning maintenance checks and electrical panel and outdoor electrical outlet repair. Berkey's repair teams arrived really quick, like same day quick, were polite, efficient and kept me up to…

HVAC system maintenanceElectrical panel replacement or upgradingElectrical outlet & switch repair
ChuckLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We recently had a "Berkeys Day!" We're members of Berkeys' All-In-One MVP Membership Plan." Twice a year, Berkeys comes out and checks our HVAC, plumbing and electrical. Their expert technicians are able to spot problems before they become a critical issue. First on taps was Christian, HVAC, who has been to our…

Customer photo from Chuck's reviewCustomer photo from Chuck's reviewCustomer photo from Chuck's review
HVAC system maintenanceA/C system maintenanceElectrical inspections+ Responsiveness+ Punctuality+ Quality
Alex15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Not only was berkeys responsive, sympathic, and caring to my electeical emergency but they sent Drecki as my electrician. He was amazing, informative and extremely successful and getting my power the fix it needed!!!!

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Devany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Jacob are the best! They upgraded and moved my panel quicker than expected. Nick took the time to explain everything. They were able to get a quick response from the city with approval and got right to work. They even cleaned up after themselves. Very nice people and very professional.

Electrical wiring installationElectrical fuse changingElectrical inspections+ Professionalism

Price

$292-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 54%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance44$27–$251
Water heater installation26$1.2k–$2.4k
Toilet repair26$216–$585
HVAC system repair23$124–$818
Electrical wiring installation16—
Plumbing pipe repair16$353–$1.2k
HVAC duct & vent cleaning15—
Drain cleaning14$227–$542

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