Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%72+25.2Reliability 15%54+8.1Craft & service 20%95+19Value 10%15+1.5Momentum 8%2+0.2Track record 7%55+3.9Accountability 5%40+2Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREBerkeys Plumbing, A/C & Electrical
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 3,361 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Berkeys Plumbing, A/C & Electrical is better than 72% of plumbers.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Berkeys Plumbing, A/C & Electrical is better than 54% of plumbers.C
54
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Berkeys Plumbing, A/C & Electrical is better than 95% of plumbers.A
95
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Berkeys Plumbing, A/C & Electrical is better than 15% of plumbers.F
15
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Berkeys Plumbing, A/C & Electrical is better than 2% of plumbers.F
2
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Berkeys Plumbing, A/C & Electrical is better than 55% of plumbers.C
55
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Berkeys Plumbing, A/C & Electrical is better than 40% of plumbers.C
40
Reviews for your job
Customers hired Berkeys Plumbing, A/C & Electrical for 8 kinds of job.
Berkeys Plumbing, A/C & Electrical for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$834
All 2 Google reviews tagged “Heating system repair”
OscarLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We have been using Berkeys for electrical, plumbing and A/C. It has been a straight forward communication and the job done by the various technicians, Hass been top notch. I truly appreciate Berkeys for serving us with a top tier work.
Paid $1,000+Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
Nath2 years ago★★★★★
Rating only, no written review.
HVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Price
$292-37% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 54%Overpriced 8%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 44 | $27–$251 |
| Water heater installation | 26 | $1.2k–$2.4k |
| Toilet repair | 26 | $227–$606 |
| HVAC system repair | 23 | $124–$818 |
| Electrical wiring installation | 16 | — |
| Plumbing pipe repair | 16 | $353–$1.2k |
| HVAC duct & vent cleaning | 15 | — |
| Drain cleaning | 14 | $227–$554 |
