Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bernelis Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Bernelis Garage

Bay City, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 136 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bernelis Garage is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bernelis Garage is better than 96% of auto repair shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bernelis Garage is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bernelis Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bernelis Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bernelis Garage is better than —% of auto repair shops.–
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Reviews for your job

Customers hired Bernelis Garage for 3 kinds of job.

Bernelis Garage for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 19

All 15 Google reviews tagged “Body & Trim”

Marlo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trust my nephew with any car issue. He suggested Bernelis garage LLC. It was a fiberglass issue, and I will recommend them to friends, family, and acquaintances.

Body & Trim
BernieLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fixed a few vehicles for me and I am very happy with the results. Will use and recommend them to anyone needing body/paint work. The crew is awesome and easy to work with!! AAA+++++

Auto body & trim repairBody & TrimPainting
Ma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely great service! Communication was smooth and service was done very professionally. I will not hesitate to come back for future repairs. Highly recommend!

Body & Trim
hompy3407Local Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really can’t say enough about this garage!! From the employees to the management I haven’t worked with anyone more professional and knowledgeable. Dave YOU ARE THE MAN! Any body work I ever need on my Jeep will only be done here!! The timing and quality of work is above and beyond.

Body & TrimElectricalPainting
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. Attention to detail. Fast turn around.

Body & Trim
Gabby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bernelis Garage did an excellent job repairing my car. They got it in right away and it was done quickly. Great prices. Amazing customer service. They also delivered my car. I 100% recommend these guys!

Body & Trim
Daushay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

You most definitely should take your car here. They are a great company to get your car fixed. They communicate with me on updates and got my car fixed in a timely matter. They even gave me a loaner and brung it to me with gas in it. Even washed my car before I came and picked it up.

Body & Trim
AudreyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, Excellent service, great prices, all around a great group of people to work with. THANK YOU!!

Customer photo from Audrey's reviewCustomer photo from Audrey's review
Body & Trim
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Experience with this company was completely stress free. Communication good and frequent, quick turnaround, all together excellent service!

Body & TrimPainting
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch! I can’t say enough. You can’t even tell someone had hit me. My vehicle looks brand new. Quality, professionalism, customer service, attention to detail, timely service - all a 10. I highly recommend!

Body & Trim+ Punctuality+ Quality+ Professionalism
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave over at Bernelis garage repainted basically my entire truck and did such a good job! Yellow isn’t the easiest color to match but he drove a half hour to my house to make sure he had the exact match! Prices are very fair and the turn around time is incredible. Absolutely recommend.

Body & Trim
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Jason! Our vehicle looks amazing!

Body & Trim+ Quality+ Professionalism+ Value
Duane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Body & TrimPainting
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & Trim+ Punctuality+ Quality+ Professionalism
JeffLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Painting28—
Body & Trim15—
Auto body & trim repair2—

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