How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBernhard Auto Works
Columbia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 550 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bernhard Auto Works for 8 kinds of job.
Bernhard Auto Works for auto engine diagnostic
Clear ✕All 34 Google reviews tagged “Auto engine diagnostic”
I always receive excellent service at Bernard’s … I do not go anywhere else for car service
We had an excellent experience with this car service from start to finish. The team was highly professional, knowledgeable, and accommodating to our needs. They took the time to clearly explain the process and ensured everything was handled efficiently. The service was completed in a timely manner without…
I recently purchased a used 2015 VW Beetle, which unfortunately had significant engine issues. After researching local garages, I chose Bernhard Auto Works due to their excellent reviews. From my very first call with Clint, I had a positive experience. He thoroughly explained their evaluation process and provided an…
Bernhard repaired my Mercedes C300. Drive belt and tensioner. They even gave me a video Diagnose of my vehicle. I highly recommend them for all your auto repair needs… Paris J-
Best place we’ve ever been. Went over our car with a fine tooth comb with pics, video, broke it all down so we had absolutely no questions. Clint and his team really care about their customers. Highly, highly, highly recommend them!
The team at Bernhard did a fantastic job with a really big project on our son's car. They are extremely thorough and I would highly recommend them.
Always have a positive experience! Excellent communication, professional and accommodating!
My adult children and I all trust our vehicle repairs with Bernards Auto. It is wonderful to have a group of mechanics that you trust to keep your vehicles running well. Bernard has helped us with so many automotive situations. The office is clean and welcoming. All of the staff and owners are extremely professional…
I absolutely love the business, Mr Clint always keeps me updated as well as Neil. Literally the beat, took my car in Wednesday night and it was out on Friday. They kept me in touch every step of the way. Love them.
Bernard Auto is my go to place for all my vehicles. I trust Bernhard auto with all of my vehicles. They are competent, thorough, honest, and very pleasant. They never say you need things you don't (like dealerships tend to do) and they work with you if there is a lot to be done by narrowing list to must be done, to can wait until later.
01/01/24- I wouldn't trust my car to anyone else, and I don't. 2/22/21- Add electrical repair to this list. Issues with Smart Junction Box, they found it, fixed it and got me back on the road in no time. 9/30/20: There's nothing these guys can't fix! 2015 Hyundai Veloster, Clint helped me with new wheels and tires,…
As always, Bernhard did a great job with the running board that became loose.
This is a testimony of praise as I tell you this short story: At a time when my finances were challenged due to taxes and other concerns, my car rear started making a grinding noise. I knew it was the brakes and would be costly to fix. I prayed to the Lord to help me during this time of need. I dreaded the call…
Excellent service, the guys at the front counter were on the ball.
Been a great business to work with. They are always knowledgeable and helpful.
Great guys fare honest and quick
Brought in my 2019 Alfa Romeo to have codes cleared, I called ahead and was told that they had the the ability to do so. They had the car 3 days and couldn't get any of the codes cleared yet they still charged me a hefty diagnostic fee.... I Took the car elsewhere and had the codes cleared in <30 minutes free of…
Timely service at reasonable rate
Rarely do you find such an honest and hardworking shop like Bernhard Auto Works. I’ve had to take in a Chevy Sonic in need of major work twice now. Both times Clint has called me and explained every issue and every step that it will take to resolve it. To make things even better, prior to service they send a special…
My 2008 Chevy Trailblazer with nearly 300k miles on it had a check engine light on and had begun to struggle when accelerating. Also, gas mileage had dropped significantly. The team at Bernhard was friendly and professional in every way. As the repair included lead time for parts they ordered, they also provided me…
I have been taking my car here for the past few years. They always take their time to explain in detail what needs to be done. As someone who knows nothing about cars, I have to trust that they know what needs to be done & not price gauge me for every little penny, and I can honestly say that I trust each & every one of their employees!
Diagnosed Vacumn Pump hose had become disconnected. Replaced. Very good service.
I drive all the way from St Peters to get my vehicles serviced by these guys. Hard to find a mechanic that you Know is going to do the job right and while they’re at it make sure everything else is right without trying to sell you garbage you don’t need. I actually changed my roadside assistance to 100 miles just…
Bernhard Auto Works has been prompt and respectful during every encounter. I especially appreciate the digital inspection reports as well as the details given when I ask at just the right level (not over or under explaining)!
Great experience great service super kind and friendly definitely will be coming back
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 94 | — |
| Wheel alignment | 46 | — |
| Auto engine diagnostic | 34 | — |
| Steering & suspension repair | 26 | — |
| Brake service & repair | 23 | — |
| General repairs & maintenance | 22 | — |
| Brakes | 19 | — |
