How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBernhard Auto Works
Columbia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 550 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bernhard Auto Works for 8 kinds of job.
Bernhard Auto Works for general repairs & maintenance
Clear ✕All 22 Google reviews tagged “General repairs & maintenance” · showing 20
Very detailed & low pressure.
I always receive excellent service at Bernard’s … I do not go anywhere else for car service
Kind, knowledgable & professional staff! They evaluate your vehicle, present recommended services, and make sure you not only understand what it does, but why it's important to keep your vehicle in best shape possible! Would absolutely recommend to anyone needing auto maintenance or repairs!
They took the utmost care in protecting my classic car while it was on their property.
Bernhard repaired my Mercedes C300. Drive belt and tensioner. They even gave me a video Diagnose of my vehicle. I highly recommend them for all your auto repair needs… Paris J-
As always the service at Bernhards is excellent! They keep my 20 year old car safe and on the road. Also nicest staff too, always ready to help out. Wouldn't take it anywhere else.
Outstanding Service at Bernhard Auto Works! I’ve had nothing but great experiences with Bernhard Auto Works. Their customer service is top‑notch—everyone is friendly, honest, and genuinely focused on helping you understand what’s going on with your vehicle. A special shoutout to Clint, who always goes above and…
As usually the guys did great. It is always a great experience. With our last experience, in which puts this shop over the top of others, Tracy ran over a large screw coming home from work. The guys wait for her to get there, I was closing time. They fixed her tire and got her back on the road. The experience and…
My adult children and I all trust our vehicle repairs with Bernards Auto. It is wonderful to have a group of mechanics that you trust to keep your vehicles running well. Bernard has helped us with so many automotive situations. The office is clean and welcoming. All of the staff and owners are extremely professional…
Always given me great service on both of my vehicles. Kept me informed on the progress and recommended repairs if needed. Loaner vehicle provided if work couldnt be completed in a day. Quality people who care and provide excellent service.
The staff at Bernhard has always been straightforward with me. They give recommendations based on my goals with my vehicle vs trying to sell the moon. Clint and Neal especially I have spoken and worked with most frequently. They are very well spoken and well versed translating into layman’s terms their assessments…
Thank you for fixing the ‘06 Malibu's issues and it’s up and running again. I appreciate you guys and the service you perform on the vehicle. I also appreciate the ride to and from when needed. Thanks again you guys are the best.
Great work and thorough. Price charged was spot on with initial estimate. We are regular customers. Highly recommend.
Great group if guys that are well educated, caring and professional. If you want a place that will fix the issue correctly on the 1st visit, this is your place.
Very helpful and courteous
Pricing was upfront, accurate and absolutely worry free. Clint was extremely professional and constantly keep me updated. Couldn't have asked for any better service than what Bernhard gave to my daughter and I.
They are wonderful! I would highly recommend.
The staff are very friendly and professional. They also communicate and work with you if an issue is more severe or if they discover new issues to repair. I will be taking my vehicle to their shop from now on.
ALWAYS, great service!
Vehicle problems were diagnosed and repair costs were relayed without any pressure to have anything other than what I wanted to have repaired at that time. Got the vehicle in and fixed in good period of time. Good experience.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 94 | — |
| Wheel alignment | 46 | — |
| Auto engine diagnostic | 34 | — |
| Steering & suspension repair | 26 | — |
| Brake service & repair | 23 | — |
| General repairs & maintenance | 22 | — |
| Brakes | 19 | — |
