How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBernhard Auto Works
Columbia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 550 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bernhard Auto Works for 8 kinds of job.
Bernhard Auto Works for steering & suspension repair
Clear ✕All 26 Google reviews tagged “Steering & suspension repair” · showing 20
Kind, knowledgable & professional staff! They evaluate your vehicle, present recommended services, and make sure you not only understand what it does, but why it's important to keep your vehicle in best shape possible! Would absolutely recommend to anyone needing auto maintenance or repairs!
The crew at Bernhard is excellent! I go there for everything from oil changes to having the suspension in my front end fixed. The guys are always in a good mood, provide great service, and genuinely listen to my issues. I would recommend them to anyone looking for a great local automotive service!
Excellent service, always kept informed of how the service is progressing.
Job well done and great customer service as always!
Bernhard Auto Works was a pleasure to work with, I called 15-20 shops to find a one stop shop. They were able to handle every issue from electrical problems, failing suspension, replacing torn weather stripping, tires, ball joints, tie rods, and a fresh oil change. Not to mention were able to get my steering wheel…
My adult children and I all trust our vehicle repairs with Bernards Auto. It is wonderful to have a group of mechanics that you trust to keep your vehicles running well. Bernard has helped us with so many automotive situations. The office is clean and welcoming. All of the staff and owners are extremely professional…
Always given me great service on both of my vehicles. Kept me informed on the progress and recommended repairs if needed. Loaner vehicle provided if work couldnt be completed in a day. Quality people who care and provide excellent service.
I absolutely love the business, Mr Clint always keeps me updated as well as Neil. Literally the beat, took my car in Wednesday night and it was out on Friday. They kept me in touch every step of the way. Love them.
I think the best I can say about this place: is that they are honest. It is like finding a needle in a haystack to find an honest auto shop now. Bernard's will do a quick inspection of your vehicle when you bring it in and will give you photos showing what your parts look like. If they think a part needs fixed or…
Great experience all around!
Been a great business to work with. They are always knowledgeable and helpful.
Great friendly service. Great communication.
Very professional, work was done in timely manner. Affordable They stand by their work.
I had a great experience with Bernhard. Clint helped me through the entire process of getting my truck leveled and improving my exhaust sound!! I’m very happy with how everything turned out and I will definitely be going back soon to get more work done!!
I heard about this place from one of their employees so when I wanted to have some things checked out I decided to give it a try and I couldn’t be happier. Clint kept me informed on what what was going on and was straight forward with the cost of everything. He even took the extra step and found me some aftermarket…
Outstanding service from great people. Always up front and trustworthy. Highly recommend. #shoplocal
I took my car to Bernhards on a recommendation and could not be happier. My 20 year old car feels brand new and sounds amazing. I will happily drive from STL to have my vehicles serviced here.
I drive all the way from St Peters to get my vehicles serviced by these guys. Hard to find a mechanic that you Know is going to do the job right and while they’re at it make sure everything else is right without trying to sell you garbage you don’t need. I actually changed my roadside assistance to 100 miles just…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 94 | — |
| Wheel alignment | 46 | — |
| Auto engine diagnostic | 34 | — |
| Steering & suspension repair | 26 | — |
| Brake service & repair | 23 | — |
| General repairs & maintenance | 22 | — |
| Brakes | 19 | — |
