How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBernhard Auto Works
Columbia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 550 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bernhard Auto Works for 8 kinds of job.
Bernhard Auto Works for tires
Clear ✕All 95 Google reviews tagged “Tires” · showing 20
The guy who checks you in is so incredibly nice and everyone is so helpful. They make everything easy-whether you’re getting new tires or repairs. Very trustworthy
They did my tires, rims. Balance. I even dropped my truck off and they took me to work there in town. Above and beyond and everyone very friendly and helpful. Will give my business to them anytime!
Great honest service!
Finally!! I found a professional auto repair shop that is trustworthy and very knowledgeable, reliable personnel who explained everything upfront and in my emergency they were kind enough to change my flat tire and get me back on the road I’m very impressed with these guys and I will become a long term customer going forward
Fixed my zero turn mower’s bad tire so fast!! Don’t waste time watching YouTube on how to change your own tire….just use that time driving to Bernhard Auto!
The crew at Bernhard is excellent! I go there for everything from oil changes to having the suspension in my front end fixed. The guys are always in a good mood, provide great service, and genuinely listen to my issues. I would recommend them to anyone looking for a great local automotive service!
We had an excellent experience with this car service from start to finish. The team was highly professional, knowledgeable, and accommodating to our needs. They took the time to clearly explain the process and ensured everything was handled efficiently. The service was completed in a timely manner without…
Last minute flat. Needed to get to work. Clint and the team at Bernhard auto hit one out of the park!
They took the utmost care in protecting my classic car while it was on their property.
Awesome experience and will definitely come back for more service! Keep up the good work guys!
Outstanding Service at Bernhard Auto Works! I’ve had nothing but great experiences with Bernhard Auto Works. Their customer service is top‑notch—everyone is friendly, honest, and genuinely focused on helping you understand what’s going on with your vehicle. A special shoutout to Clint, who always goes above and…
The staff are very helpful and gave me good advice. I appreciated their honesty.
Excellent service, always kept informed of how the service is progressing.
Friendly, knowledgable, professional
Employees were polite and provided me with a report on potential future issues.
Job well done and great customer service as always!
Great service!
As always great friendly service
Always excellent and consistent service provided by both the front desk and the garage. We are long term customers and will always go to Columbia Firestone first before going anywhere else for service to our cars.
Once again the Bernhard Auto Works Team has totally, bent over backwards, to provide what they promised in follow up service to the customer. Thanks Client and Team…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 94 | — |
| Wheel alignment | 46 | — |
| Auto engine diagnostic | 34 | — |
| Steering & suspension repair | 26 | — |
| Brake service & repair | 23 | — |
| General repairs & maintenance | 22 | — |
| Brakes | 19 | — |
