How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBernhard Auto Works
Columbia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 550 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Bernhard Auto Works for 8 kinds of job.
Bernhard Auto Works for wheel alignment
Clear ✕All 46 Google reviews tagged “Wheel alignment”
Finally!! I found a professional auto repair shop that is trustworthy and very knowledgeable, reliable personnel who explained everything upfront and in my emergency they were kind enough to change my flat tire and get me back on the road I’m very impressed with these guys and I will become a long term customer going forward
Outstanding Service at Bernhard Auto Works! I’ve had nothing but great experiences with Bernhard Auto Works. Their customer service is top‑notch—everyone is friendly, honest, and genuinely focused on helping you understand what’s going on with your vehicle. A special shoutout to Clint, who always goes above and…
Just used Bernhardt’s for the first time. Great service,. Very thorough and professional. Will use them again.
I went in for a wheel alignment. Their staff was friendly, knowledgeable and very thorough. Highly recommend!
Bernhard Auto Works was a pleasure to work with, I called 15-20 shops to find a one stop shop. They were able to handle every issue from electrical problems, failing suspension, replacing torn weather stripping, tires, ball joints, tie rods, and a fresh oil change. Not to mention were able to get my steering wheel…
My adult children and I all trust our vehicle repairs with Bernards Auto. It is wonderful to have a group of mechanics that you trust to keep your vehicles running well. Bernard has helped us with so many automotive situations. The office is clean and welcoming. All of the staff and owners are extremely professional…
I absolutely love the business, Mr Clint always keeps me updated as well as Neil. Literally the beat, took my car in Wednesday night and it was out on Friday. They kept me in touch every step of the way. Love them.
01/01/24- I wouldn't trust my car to anyone else, and I don't. 2/22/21- Add electrical repair to this list. Issues with Smart Junction Box, they found it, fixed it and got me back on the road in no time. 9/30/20: There's nothing these guys can't fix! 2015 Hyundai Veloster, Clint helped me with new wheels and tires,…
Great group if guys that are well educated, caring and professional. If you want a place that will fix the issue correctly on the 1st visit, this is your place.
We have been going to Bernhard for the past few years. They are thorough, honest, and do quality work. Highly recommended
Everyone was polite and helpful. The job was completed quickly and with great results!
I honestly felt like they set a new standard for customer service. Everyone was extremely friendly, informative and accommodating. I didn’t feel like they were trying to up sell me on products that I didn’t need. I noticed the same standard of service provided to other customers over the phone as I was waiting. A…
Vehicle problems were diagnosed and repair costs were relayed without any pressure to have anything other than what I wanted to have repaired at that time. Got the vehicle in and fixed in good period of time. Good experience.
Solid work. Solid people. Very professional and upfront about work that needs to be completed and issues that should be addressed.
Awesome to work with. They even gave me a ride home since I left the car with them all day. They gave me several choices and helped me look for the best deal on tires for my car.
Been a great business to work with. They are always knowledgeable and helpful.
Great guys fare honest and quick
Timely service at reasonable rate
Had a great experience here. Final cost was spot on with what was quoted. Staff was friendly and professional. They will continue to get my business.
Always trust Bernhard, they have serviced several of my vehicles over the years. Always polite, helpful, and address any concerns I may have with my cars/SUVs.
I have brought several vehicles to this establishment and they’ve done a great job each time. Not only do they do quality work they’ve also gotten my vehicle back in a timely manner. They do a really good job communicating and they follow up after you pick your vehicle up to make sure everything is working as it…
Great friendly service. Great communication.
I was originally scheduled for transmission work, but I also needed an alignment. They were able to get me in for both services at the last minute which saved me another trip.
Very professional, work was done in timely manner. Affordable They stand by their work.
I love this place! They keep my cars and our safety in mind when they work on my cars!! They are great!!
Purchased (4) new tires and had them installed. All went as expected until I drove to work the next morning. The TPMS warning light came on l pulled over to have look and see if a tire was going flat. I was glad to see there was no flat. I called Bernhard later that morning to explain what had happened. They said…
Great service!
Professional, thorough, and trust worthy service.
Very professional, awesome and timely service. Would definitely recommend them! Thank you much!
Very thorough and attentive to detail! Even offered me a loaner car so I was not left without transportation. Completed work quickly so I could get on with my day. Very thorough in work and communication
I took my car to Bernhards on a recommendation and could not be happier. My 20 year old car feels brand new and sounds amazing. I will happily drive from STL to have my vehicles serviced here.
I drive all the way from St Peters to get my vehicles serviced by these guys. Hard to find a mechanic that you Know is going to do the job right and while they’re at it make sure everything else is right without trying to sell you garbage you don’t need. I actually changed my roadside assistance to 100 miles just…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 94 | — |
| Wheel alignment | 46 | — |
| Auto engine diagnostic | 34 | — |
| Steering & suspension repair | 26 | — |
| Brake service & repair | 23 | — |
| General repairs & maintenance | 22 | — |
| Brakes | 19 | — |
