HOUSE CLEANING SERVICES · OAKLAND, CA
BerryClean logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%1+0.2Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%1+0.1Track record 7%87+6.1Accountability 5%74+3.7Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

BerryClean

Better than 26% of house cleaning services · #37 of 50

4.8★361 Google reviewsGoogle star rating as shown on Google Maps.
4.03★last 12 monthsAverage stars on reviews from the last 12 months only.
23.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

BerryClean for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.66
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 35

All 29 Google reviews tagged “Standard cleaning” · showing 20

Tamica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service! BerryClean goes above beyond in cleaning my apartment spotless! BerryClean makes my life so much easier so I can focus on other things!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ShraddhaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing service! Very punctual and professional. Both of them took great care of my apartment. Would totally love to book a service with Berry Clean again. Highly recommended!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My house looks like a brand new house after the girls were done with their cleaning. I never felt so pleased with house cleaners in my life. They are the best. An excellent service.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use Berry Clean services for our office and value how seamless it is to schedule cleaning. The crew is always lovely to have and we especially appreciate Lilian for always being thorough and knowing what our needs are. Thanks Berry Clean!

General housekeepingOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ryan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A wonderful group with excellent customer service and a team of detailed cleaners. We usually have the same cleaner, but on the occasion she is out, they’ll send someone who is just as good at all the details as the person we’ve had coming for years.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Farshid10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and they were able to fit to our tight schedule.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
MinnieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

UPDATE May 2023: If you're a business charging nearly $500 to get your house cleaned, you have to deliver that value. I have been using Berry Clean since 2020 and they have been great...until today. The cleaners were late almost 20 minutes, without any updates. The management was apologetic, but the cleaners were…

Standard cleaning
Janine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned the bathroom so good!!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Berry Clean does a fantastic job cleaning. The whole team is very helpful and responsive and makes things so easy. I had a preference that I wanted communicated to the cleaning team - easy. I had a billing issue (more of an understandable confusion) - easy. Paying online - easy. Tipping online - easy. All so easy...I love it.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
SeanaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ive used Berry Clean many times over the years and have always been pleased with their work but I have to say Isabel took it to the next level when she cleaned recently! She got out stains in the shower that bleach and scrubbing have not, I don't know how she did it but our house looks brand new! Highly recommend…

General carpet cleaningDeep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Jessie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What I like about BerryClean is their online booking process also done a great job in the cleaning. I will definitely use BerryClean again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used BerryClean a few times, and most recently worked with Carol and Lucia, and they did a great job! Very punctual and thorough!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Geoffrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough. I’ve had “deep clean” services from others that were less comprehensive. I’m impressed and will use again.

Standard cleaning
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Berry Clean consistently demonstrates a high level of professionalism and punctuality. Their team consistently delivers exceptional cleaning services and pays close attention to detail. Furthermore, they exhibit a level of respect by ensuring all items are returned to their original location after cleaning.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Rory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I have used BerryClean a couple times now. Most recently they cleaned my apartment and there were a lot of issues. They didn't properly clean many of the dishes or the shower, they stained one of my rugs, and one of my expensive wine glasses just disappeared. I don't recommend their services given their price point.

Standard cleaning− Quality
Jamey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

DO NOT USE BERRY CLEAN!!!!!!! I was home all weekend, the only people in my home were the cleaners from Berry Clean and coincidentally my engagement ring goes missing the very same day. I called, they didn’t call me back. She just sent me an email saying “oh, we hope you find your ring!” I am shocked at how they’re…

Standard cleaning− Responsiveness− Professionalism
AndrewLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gladis and Carolina were excellent. Very friendly, fast, and thorough. I will be booking with them again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Business1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have honestly never been as impressed with a cleaning service as I am with BerryClean. 100% recommend!

Standard cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love spending time in this spotless house! Thank you Berry Clean team!!Berry Clean was available to meet a next day cleaning need when other plans fell through. They provided efficient, excellent service and texted us to let us know 15m before their arrival and when they wrapped up. Virginia, Rosario, and Doris…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BerryClean is fantastic! I've tried several cleaning services over the years and after a few cleanings they all dropped off in quality. Not BerryClean! They're reliable and consistent, they provide excellent quality work - the team is courteous and responsive. I booked BerryClean a few years ago and have't used another cleaning service since.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (9 more) →

vs category

Blue = BerryClean, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (6 reviews)2024-Q3: 4.57★ (7 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 3.40★ (5 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 4.00★ (5 reviews)2026-Q1: 3.00★ (2 reviews)2026-Q2: 3.00★ (2 reviews)2026-Q3: 4.06★ (17 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$300+8% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 50%Overpriced 13%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%1+0.2Craft & service 20%98+19.6Value 10%74+7.4Momentum 8%1+0.1Track record 7%87+6.1Accountability 5%74+3.7Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
1
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
87
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+185 / −2
Professionalism
+137 / −1
Responsiveness
+144 / −1
Punctuality
+155 / −0
Value
+109 / −0

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